28 operations analyst jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Call Center Operations Analyst (Customer Support) Do you dare to reinvent the future of education? At Cengage Group, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there...

Location: 4910 Tiedeman Road, Brooklyn Ohio Typical work schedule will be 6:00 a.m. - 3:00 p.m. EST and additional hours as needed. Teammate will participate in o n-call rotation every 3 or 4 weeks (subject to change based on business needs) after hours and participate in possible once a month validation on weekends. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between work and personal life. ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operational support of operational systems and additional areas of support, as assigned. Job functions of an Operations...

Job Description OPEN TO PERMANENT IN THE TITLE OF CYBER SECURITY ** The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. Bureau of IT Infrastructure and Support Services (IIS) is seeking an experienced Technician to join our team. In this role, you will be responsible for providing first-line technical support to end-users, ensuring the smooth and efficient operation of their computer systems and peripherals. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Perform sensitive investigation and studies concerning the administrative misconduct and incompetency of Child Care field inspector in compliance with IT security policies and internal security. Conduct IT security surveys of Child Care field operations, IT equipment and facilities. Perform imaging and encryption of desktop computer, laptops and tablets...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET) Req number: R7179 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Linux Technical Support Analyst, you will work Tuesday - Saturday 12am - 8:30am ET to support our client's critical systems. Job Description We are in need of a Linux Technical Support Analyst to resolve application and software issues with Linux servers, databases and other critical...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

The Federal Public Defender’s Office for the Western District of New York is accepting applications for the position of one full-time Computer Systems Administrator . This is an in-person position in the Buffalo, NY office. The Federal Public Defender operates under authority of the Criminal Justice Act, 18 U.S.C. § 3006A, to provide defense services to indigent persons in federal criminal cases. WHAT WE DO : The Federal Public Defender’s Office is a law office that provides legal representation to persons charged with committing federal crimes who cannot afford to hire an attorney. We represent the accused from arrest through trial and appeal, including the U.S. Supreme Court. We work together to uphold every person’s right to be presumed innocent and to a fair sentence if convicted. Our defense is vigorous, both at trial and on appeal. We advocate for fair and just treatment for our clients by demonstrating their humanity. We are attorneys, legal assistants, paralegals,...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Accenture. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We Are:Accenture is a global professional services company specializing in Information Technology Services and Management Consulting. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy, Interactive, Technology, and Operations services, all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With more than 700,00 employees focused on delivering the promise of technology and human...

National Fuel is seeking a Business Support Analyst for an outstanding career opportunity in our Consumer Business department. This position may be based in Williamsville, NY or Erie, PA, and will support both New York and Pennsylvania operations. National Fuel is proud to have an inclusive workplace where hard work is rewarded, and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. PRIMARY RESPONSIBILITIES: Support Agile Development teams by coordinating requirements, design, user acceptance testing (UAT), and change management activities. Provide business support for multiple technology systems including SAP, PeopleSoft, OnBase, NICE, etc. Conduct data mining and analysis to support internal/external requests and develop integrated reporting solutions. Collaborate with managers and subject matter experts to document and submit system change requests. Develop and deliver...

Summary This is a program management position covering Health Care for Homeless Veterans (HCHV) case management, outreach, HCHV Low Demand Safe Haven; Veterans Justice Outreach (VJO); Housing and Urban Development Veterans Affairs Supportive Housing (HUD-VASH) program; Vocational Rehabilitation services include Compensated Work Therapy- Transitional Work (CWT/TW) Supported Employment (CWT/SE) programs and general vocational assistance. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. This job is open to current permanent Department of Veteran Affairs employees, HPT's, current permanent Federal employees of other agencies and all US...

Firm Overview Stable Rock is an integrated professional services platform supporting over 500 clients including investment and asset managers, early-stage and midsize businesses, portfolio companies, and founders. We provide deep expertise across outsourced and fractional CFO services, accounting and bookkeeping, middle office and operations, regulatory and compliance, tax strategy and planning, IT, HR, insurance services, and AI-driven automation. Our work is hands-on and customized. Clients work directly with a team of experienced professionals who take the time to understand how their business or personal finances operate and provide practical support that adapts as needs change. Job Opportunity And Responsibilities Stable Rock is seeking a Senior Associate, Outsourced CFO & Accounting Services to join our Investment Management department, that will be responsible for delivering high-quality fund accounting oversight, financial reporting, and outsourced CFO support...

A New York State Assembly district office in Brooklyn, NY is seeking a highly organized, service-driven professional to lead Constituent Services operations. The ideal candidate is detail-oriented, data-literate, and committed to delivering responsive, high-quality support to district residents. This role oversees the full lifecycle of constituent casework, manages service workflows, and ensures the office maintains strong relationships with community stakeholders and government agencies. The position requires regular interaction with the public and collaboration with internal staff across district and Albany functions. ### Schedule:Full-time, in-person (Brooklyn district office) ### Salary:$40,000 - $45,000 annually (commensurate with experience) ### Minimum Qualifications 2+ years of experience in government, nonprofit, or community-based organization. Fluency in Haitian Creole required, including the ability to translate written documents and interpret verbally. Demonstrated...

Summary: The Risk & Payments Operations team is dedicated to empowering customers to seamlessly pay and be paid across various audiences and Meta products by delivering, managing, and optimizing Payments support. As part of Meta's broader Customer Support transformation, we are revolutionizing how we engage with customers-including Advertisers and Creators-through an AI + Specialized Human Workforce model.As a Support Design Specialist in our Payments Operations team, you will design and optimize customer experiences across both AI-powered and human-led support channels. You will be a subject matter expert and escalation point for complex payments issues, working hands-on to resolve challenging cases while using those insights to improve processes, AI capabilities, and specialist workflows. Your work ensures that customers receive fast, accurate resolutions-whether through intelligent automation or expert human support.What Will Make You Successful in This RoleEscalation...

Required Education/Experience Bachelor's Degree and a minimum of 2 years of related work experience or Associate's Degree and 4 years of related work experience. Relevant Work Experience Proven ability to deliver excellent customer service and build strong supplier relationships, required. Experienced in Supply Chain, Contract Management, Sourcing, Spend Analysis, Market Intelligence, Negotiations, and Analytics, required. Skilled in driving cost savings and operational efficiencies through collaboration and strategic sourcing, required. Strong judgment and decision-making within established procedures and practices, required. Effective team player with experience working across internal and external project teams, required. Flexible and dependable in meeting deadlines and managing multiple assignments, required. Proficient in Microsoft Word, Excel, PowerPoint, and knowledgeable in Oracle systems, required....

Authorization to work in the United States is required for this position. The NYC Department of City Planning does not offer sponsorship, of any kind, for any type of employment opportunity. Applicants are responsible for ensuring that they meet all minimum qualifying requirements for this position at the time of application. THE AGENCY The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability. DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools. The Department of...

Network Support - L3 Support Key Responsibilities Advanced Troubleshooting & Incident Management Act as final L3 escalation for complex network issues involving QoS, OSPF, BGP, VLANs, STP, port channels, NAT, ACLs, and VPNs. Perform advanced packet and traffic analysis using tools such as Wireshark, FortiAnalyzer, and Syslog. Lead P1/P2 incident bridge calls, drive root cause analysis, and ensure timely resolution. Network Design & Architecture Contribute to and review HLD/LLD for new sites, migrations, segmentation initiatives, and firewall architectures. Validate designs for scalability, security, and adherence to enterprise standards. Recommend improvements across routing, switching, wireless, and security domains. Firewall & Network Security Manage and optimize Fortinet FortiGate environments, including policies, NAT, UTM profiles, VPNs, routing, and HA. Audit firewall rules to ensure least-privilege...

140 Old Orangeburg Road, Orangeburg, NY, United States | NKI - Schizophrenia & Cognitive Neurosciences | Salary | 53808.00-64430.00 per year | Full Time | Full benefits package JOB DESCRIPTION: This person will be responsible for participant recruitment, coordination of the research procedures, behavioral/EEG testing, data entry and maintenance of study records. The individual will work under the clinical supervision of Dr. Javitt and research supervision of Dr. Martinez. JOB DUTIES: Interface with recruitment sites to identify potential study participants.- Meet with participants to assist with recruitment, consent, and study procedures.- Maintain accurate study documentation and regulatory records.- Collect behavioral, EEG, fMRI, and eye-tracking data.- Manage study protocols and securely enter, organize, and maintain data in REDCap.- Assist with data analysis using MATLAB, EEGLAB, BESA, and other analysis software.- Perform statistical analyses using SPSS and...

Job Title: Business Support III (Hybrid) Location: Hybrid in New York, NY Duration: Contract through end of June with potential for extension Interview Process: 1–2 interviews Position Overview We are seeking a detail-oriented Business Support III professional to join a dynamic team supporting brand operations and product allocation processes. This role blends administrative support, data management, cross-functional coordination, and systems reporting. The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys working with data and internal stakeholders across multiple functions. This position follows a hybrid work model and has the potential to extend beyond the initial contract period. Key Responsibilities Daily Reporting & System Management Run daily SAP system reports (including quota allocation block reports) Review quota violations and partner with Customer Care to resolve issues Ensure SKU details are orderable and inventory is...

Job Description Network Support – L3 Support Key Responsibilities Advanced Troubleshooting & Incident Management Act as final L3 escalation for complex network issues involving QoS, OSPF, BGP, VLANs, STP, port channels, NAT, ACLs, and VPNs. Perform advanced packet and traffic analysis using tools such as Wireshark, FortiAnalyzer, and Syslog. Lead P1/P2 incident bridge calls, drive root cause analysis, and ensure timely resolution. Network Design & Architecture Contribute to and review HLD/LLD for new sites, migrations, segmentation initiatives, and firewall architectures. Validate designs for scalability, security, and adherence to enterprise standards. Recommend improvements across routing, switching, wireless, and security domains. Firewall & Network Security Manage and optimize Fortinet FortiGate environments, including policies, NAT, UTM profiles, VPNs, routing, and HA. Audit firewall rules to ensure least-privilege access and...

JOB DESCRIPTION: This person will be responsible for participant recruitment, coordination of the research procedures, behavioral/EEG testing, data entry and maintenance of study records. The individual will work under the clinical supervision of Dr. Javitt and research supervision of Dr. Martinez. JOB DUTIES: Interface with recruitment sites to identify potential study participants. Meet with participants to assist with recruitment, consent, and study procedures. Maintain accurate study documentation and regulatory records. Collect behavioral, EEG, fMRI, and eye-tracking data. Manage study protocols and securely enter, organize, and maintain data in REDCap. Assist with data analysis using MATLAB, EEGLAB, BESA, and other analysis software. Perform statistical analyses using SPSS and MATLAB. Supervise and maintain laboratory operations and equipment. Assist with scheduling experiments and running behavioral and neuropsychological testing sessions. JOB...

Provide operational support and analysis to users of Octauras trading platform. Lead team of professionals who function as points of contact for clients/users inquiring on technical issues and operational trade-related issues such as failed trades, trade breaks, trade allocations and trade settlement for syndicated loans and collateralized loan obligations (CLOs). Keep abreast of market and regulatory changes to ensure our trading platforms ongoing compliance with applicable rules and standards. Maintain operational workflows and conduct relevant client training such as client enablement or other product functionality. Assist Head of Market & Client Support with coaching, scheduling and developing the team. Perform UAT of new product features and upgrades to fix functional issues prior to public release. Make product recommendations to improve customer experience. Help develop and maintain customer support knowledge base and documentation. Requirements:Bachelors in Finance,...

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Product Support Operations and Strategy team, the Automations & AI Specialist will help us leverage the power of AI to continue driving excellent customer support at scale, including optimizing our Support AI chatbot performance, implementing internal AI tools that improve our teams productivity, and driving automation opportunities across our systems and processes. As someone passionate about technology and building a best-in-class customer experience, you will lead exciting...

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s...