Full time
Sanctuary Functional Medicine
Franklin, TN, USA
Enrollment Associate - Patient Support Team- Full Time Position Overview: As a key member of our team, you will be the first point of contact for individuals interested in our functional medicine services. Your role will be to educate potential patients about how our programs can help them recover from chronic illness, achieve their goals in our wellness program, or join our primary care program. You'll work with a passionate, supportive team to convert incoming leads into active patients, guiding them through the enrollment process and ensuring a smooth transition into one of our care programs. What You'll Do: Lead Conversion: Manage incoming inquiries (via phone, email, online forms, and word-of-mouth) and enter them into our CRM system. Initial Contact: Reach out to potential patients, assess their needs, and provide education about how our programs can support their health goals. Program Enrollment: Match potential patients with the most appropriate...

