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EG
Epic Beaker AP Support Analyst (Clinical Application Analyst)
Eliassen Group Boston, MA, USA
Epic Beaker AP Support Analyst (Clinical Application Analyst) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -012026-104894 Date Posted: 01/05/2026 Shortcut: http://careers.eliassen.com/uziSsk Description Recommended Jobs Description: Our client, a leader in the healthcare field, is seeking an Epic Beaker AP Support Analyst to work 20 hours a week to provide specialized support for the Pathology department within their Epic Beaker Anatomic Pathology (AP) module. This role is ideal for an experienced analyst who can work independently, manage priorities, and collaborate effectively with pathology teams to ensure system functionality and meet evolving business needs. 100% Remote USA (Flexible hours- nights/weekends are OK) We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and...

Jan 13, 2026
Or
Technical Analyst 5-Support
Oracle Boston, MA, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Jan 12, 2026
Or
Technical Analyst 3-Support (U.S. Citizenship required)
Oracle Boston, MA, USA
Job Description As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven...

Jan 12, 2026
Or
Production Service Systems Administrator 2
Oracle Boston, MA, USA
Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Jan 11, 2026
MI
Service Support Tech 2
MKS Instruments, Inc. Wilmington, MA, USA
A Day in Your Life at MKS:As a first shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to Service. In this role, you will report to the Senior Service Manager.You Will Make an Impact By: Performing repairs to subassembly level Interfacing with various departments as necessary to meet customer requirements Make adjustments as required, to return instruments to original specifications Completing and maintaining data records on instruments returned for service Maintaining standards and test equipment required to accomplish the tasks listed above Skills You Bring: A.S. Mechanical or Electronic Engineering, or equivalent Technical/Vocational Training 2+ years of related experience Proficient in the use of standard tools and test equipment Ability to reason through problems/issues and resolve them to the...

Jan 10, 2026
Humana
Helpdesk Support Technician 2
Humana Boston, MA, USA
Become a part of our caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil requests remotely and escalate as needed. Involvement in project planning; installing, configuring, upgrading, and troubleshooting of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations are addressed in accordance with policy, meeting service level requirements and providing excellent customer service. The Help Desk Support Technician 2: Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable...

Jan 10, 2026
Bright Horizons Family Solutions
Full time
 
Senior IT Applications Support Analyst - Microsoft Dynamics CRM
Bright Horizons Family Solutions Newton, MA, USA
The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application troubleshooting, issue resolution and root cause analysis and will assist in technical implementation of new clients. Must have excellent research and troubleshooting skills and be able to multitask in a fast-paced environment. This Hybrid role requires in-person work at our Newton, MA headquarters. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference....

Jan 10, 2026
MI
Full time
 
Service Support Tech 2
MKS Instruments, Inc. Wilmington, MA, USA
A Day in Your Life at MKS: As a first shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues with customer products returned to Service. In this role, you will report to the Senior Service Manager. You Will Make an Impact By: Performing repairs to subassembly level Interfacing with various departments as necessary to meet customer requirements Make adjustments as required, to return instruments to original specifications Completing and maintaining data records on instruments returned for service Maintaining standards and test equipment required to accomplish the tasks listed above Skills You Bring: A.S. Mechanical or Electronic Engineering, or equivalent Technical/Vocational Training 2+ years of related experience Proficient in the use of standard tools and test equipment Ability to reason through problems/issues and resolve them to the customer’s...

Jan 09, 2026
SS
Full time
 
Team Lead of Support and Counseling
Solomon Schechter Day School of Greater Boston Newton, MA, USA
Schechter Boston creates a Jewish educational experience where each child, 12 months through eighth grade, will be known, belong, be engaged, be inspired, and be prepared. Faculty, staff, and students at Schechter benefit from a highly collaborative, mutually supportive environment in which each persons individual strengths are recognized and cultivated, and are vital to the success and learning of the community as a whole. Individuals who work at Schechter Boston must thrive in a culture that lives every day by the following values: Believing there is no limit to better Providing honest and kind feedback Failing forward Leaning into complexity Being kinder than necessary Schechter Boston is seeking a talented, mission-driven Team Lead of Support and Counseling to help the school articulate and implement a comprehensive, inclusive, and student-centered approach to academic, social-emotional, and behavioral support. The Team Lead will supervise learning specialists and...

Jan 08, 2026
WI
Full time
 
In Home Support Specialist
WORK Inc. Boston, MA, USA
In-Home Support Specialist Join Our Team & Make a Meaningful Difference ! Location: Greater Boston Area Position Type: Full-Time Hourly Rate: $24.00 About WORK Inc . WORK Inc. supports adults with intellectual and developmental disabilities (ID/DD) to live meaningful, independent lives in their own homes and communities. Our In-Home Support Services focus on dignity, choice, safety, and connection, meeting people where they are and supporting what matters most to them. About the Role As an In-Home Support Specialist, you’ll provide individualized, person-centered support to adults with ID/DD living independently within their local community. This role is ideal for someone who is compassionate, reliable, and values building strong, respectful relationships. You’ll support individuals with daily living skills, community engagement, and goal-based activities, helping people thrive in their homes while promoting independence and inclusion....

Jan 07, 2026
WI
Full time
 
In Home Support Specialist
WORK Inc. Massachusetts
In-Home Support Specialist 🌟 Join Our Team & Make a Meaningful Difference! 🌟 Location: Greater Boston Area Position Type: Full-Time Hourly Rate: $24.00 About WORK Inc. WORK Inc. supports adults with intellectual and developmental disabilities (ID/DD) to live meaningful, independent lives in their own homes and communities. Our In-Home Support Services focus on dignity, choice, safety, and connection, meeting people where they are and supporting what matters most to them. About The Role As an In-Home Support Specialist, you’ll provide individualized, person-centered support to adults with ID/DD living independently within their local community. This role is ideal for someone who is compassionate, reliable, and values building strong, respectful relationships. You’ll support individuals with daily living skills, community engagement, and goal-based activities, helping people thrive in their homes while promoting independence and inclusion. Key...

Jan 07, 2026
Br
Full time
 
Biomedical Engineer (Support Specialist)
Brainlab Boston, MA, USA
Company Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere. We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal. Together we’re dedicated to making an impact. Sound like you? Join and grow with us. Job Description Manage process and handle complex installations, repairs, and preventive maintenance to ensure the successful utilization of Brainlab products. Manage and resolve product issues through independent troubleshooting and utilization of engineering expertise. Identify and communicate...

Jan 07, 2026
Or
Oracle Database Performance Technical Analyst 4-Support
Oracle Boston, MA, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 06, 2026
SS
Full time
 
Team Lead of Support and Counseling (2026-2027)
Solomon Schechter Day School of Greater Boston Newton, MA, USA
Schechter Boston creates a Jewish educational experience where each child, 12 months through eighth grade, will be known, belong, be engaged, be inspired, and be prepared. Faculty, staff, and students at Schechter benefit from a highly collaborative, mutually supportive environment in which each person’s individual strengths are recognized and cultivated, and are vital to the success and learning of the community as a whole. Individuals who work at Schechter Boston must thrive in a culture that lives every day by the following values: Believing there is no limit to better Providing honest and kind feedback Failing forward Leaning into complexity Being kinder than necessary Schechter Boston is seeking a talented, mission-driven Team Lead of Support and Counseling to help the school articulate and implement a comprehensive, inclusive, and student-centered approach to academic, social-emotional, and behavioral support. The Team Lead will supervise learning specialists and...

Dec 31, 2025
Or
Full time
 
Healthcare IT Project Manager - Critical Support
Oracle Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Job Description: Federal Project Manager - Critical Support Company Overview: We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them...

Dec 30, 2025
Or
Oracle Health IT Support Lead and Client Success Owner
Oracle Boston, MA, USA
Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

Dec 27, 2025
EH
Associate Manager Clinical Support, CareBridge
Elevance Health Woburn, MA, USA
CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services. CareBridge - Associate Manager Clinical Support Location: Virtual - This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Shift: Monday - Friday, 8:00 am to 5:00 pm either (EST) The Associate Manager...

Dec 27, 2025
Dovel Technologies, LLC
Full time
 
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
Dovel Technologies, LLC Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Guidehouse. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Family Strategy & Transformation Consulting Travel Required Up to 50% Clearance Required None What You Will Do The Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device, companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and...

Dec 25, 2025
PC
Customer Support Associate
Publicis CoLab Boston, MA, USA
Company description Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com Overview As a Customer Support Associate you will be working with Profitero customers to help them with product questions and ensure their success with Profitero. You will play a critical role in the company and be responsible for fielding technical questions and solving unique problems and requests. Responsibilities What you'll do: Field technical issues from Profitero clients. Be an expert in Profitero data...

Dec 22, 2025
Or
Principal Support Engineer
Oracle Boston, MA, USA
Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Dec 22, 2025
Or
Product Support Director
Oracle Boston, MA, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
Computer Aid, Inc.
Product Support Specialist
Computer Aid, Inc. Boston, MA, USA
Product Support Specialist Req number: R6816 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and requires weekends ....

Dec 21, 2025
EH
Certified Peer Support Specialist
Elevance Health MA, USA
Work location: Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Hours: Monday - Friday, 10am - 6:30pm EST Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Please note: This position requires a Peer Support Certification. The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the wellness and recovery of members. Primary duties may include but are not limited to: Identifies opportunities for engagement of members and their families in forming a...

Dec 21, 2025
PC
Full time
 
Customer Support Associate
Publicis CoLab Boston, MA, USA
Company Description Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com Overview As a Customer Support Associate you will be working with Profitero customers to help them with product questions and ensure their success with Profitero. You will play a critical role in the company and be responsible for fielding technical questions and solving unique problems and requests. Responsibilities What you'll do: Field technical issues from Profitero clients. Be an expert in Profitero data maintenance...

Dec 21, 2025
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