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17 policy officer jobs found

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Help Desk & IT Support policy officer Iowa
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ID
Administrative Support Assistant 2
Iowa Department of Administrative Services Coralville, IA, USA
Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5180318) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Coralville - 52241 - Johnson County, IA Job Type Full-time Job Number 26-01648 Agency 244 Corrections - Iowa Medical and Classification Center (Oakdale) Opening Date 12/23/2025 Closing Date 1/4/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Tiffany.Yoder@iowa.gov Description Questions Job Description Scans intake packets, consisting of social history and acknowledgments of several policy information into ICON. (Iowa Medical and Classification Center (IMCC) receives all males incarcerated in the state of Iowa, with approximately 75 admissions each week.) Coordinates the Apprenticeship Program ensuring incarcerated individuals meet the qualifications to enroll in the program, as well as ensuring all program...

Dec 27, 2025
CAE Inc.
Full time
 
Infrastructure Support Systems Integrator
CAE Inc. Peterson, IA, USA
About This Role Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense & security and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition,...

Dec 25, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Des Moines, IA, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 22, 2025
Highmark Health
Associate Account Support Analyst
Highmark Health Des Moines, IA, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
ID
Administrative Support Assistant 2
Iowa Department of Administrative Services Davenport, IA, USA
Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5174163) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Davenport - 52801 - Scott County, IA Job Type Full-time Job Number 26-01533 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/17/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 2 to join our team! This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM - 4:30 PM. New hires will start at the base salary of $17.29...

Dec 21, 2025
ID
Administrative Support Assistant 2
Iowa Department of Administrative Services Burlington, IA, USA
Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5174342) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Burlington - 52601 - Des Moines County, IA Job Type Full-time Job Number 26-01535 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/17/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 2 to join our team! This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM - 4:30 PM. New hires will start at the base salary of...

Dec 21, 2025
Highmark Health
Account Support Analyst
Highmark Health Des Moines, IA, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Dec 21, 2025
Humana
Care Management Support Assistant
Humana Des Moines, IA, USA
Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

Dec 21, 2025
ID
Administrative Support Assistant 2
Iowa Department of Administrative Services Council Bluffs, IA, USA
Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5174308) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Council Bluffs - 51503 - Pottawattamie County, IA Job Type Full-time Job Number 26-01534 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/17/2025 Closing Date 12/28/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 2 to join our team! This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM - 4:30 PM. New hires will start at the base...

Dec 21, 2025
UV
Full time
 
Medical Support Assistant
US Veterans Health Administration Coralville, IA, USA
Summary The Medical Support Assistant (MSA) serves within the Mental Health Service Line at the Coralville VA Clinic . The MSA performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC)applications as well as numerous Vista and other various applications. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: Scheduling, canceling, re-scheduling patient's appointments and/or consults Entering no-show information, monitoring the electronic...

Dec 18, 2025
RSM US LLP
Full time
 
Managed IT Services General Support Engineer
RSM US LLP Davenport, IA, USA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services...

Dec 17, 2025
RSM US LLP
Full time
 
Managed IT Services General Support Engineer
RSM US LLP Cedar Rapids, IA, USA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services...

Dec 16, 2025
Humana
Agent Support Representative
Humana Des Moines, IA, USA
Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Dec 14, 2025
UV
Full time
 
Medical Support Assistant (Advanced)
US Veterans Health Administration Iowa City, IA, USA
Summary The Advanced Medical Support Assistant (AMSA) is assigned to the Surgical Care Service Line at the Iowa City VA Medical Center . The AMSA primarily serves the Rehabilitation and Extended Care Integrated Clinical Community in a PACT model. The PACT team let is a primary care team that generally consists of a provider (MD, NP, PA, PT, or OT), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and an administrative associate (MA/MSA/health technician). This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency First area of consideration is current permanent employees of the Iowa City Health Care System (including VA Clinics). Second area of consideration is current permanent employees of the Department of Veterans...

Dec 12, 2025
CO
Senior Administrative Assistant (Administrative Support Assistant III) - Software Go To Market (Remote)
Capital One Financial Corporation Des Moines, IA, USA
Senior Administrative Assistant (Administrative Support Assistant III) - Software Go To Market (Remote) Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative Assistants...

Dec 10, 2025
CU
Technical Printer Support Representative I (Laser)
Canon USA & Affiliates IA, USA
About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical laser printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Schedule Options: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri |...

Dec 10, 2025
ID
Administrative Support Assistant 3
Iowa Department of Administrative Services Des Moines, IA, USA
Administrative Support Assistant 3 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5159665) Apply ? Administrative Support Assistant 3 Salary $41,100.80 - $60,174.40 Annually Location State of Iowa - Remote, IA Job Type Full-time Job Number 26-01351 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/03/2025 Closing Date 12/14/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Melissa Nation - melissa.nation@hhs.iowa.gov Description Questions Job Description The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations, Rent Reimbursement is seeking anAdministrative Support Assistant 3to join our team! The Administrative Support Assistant is responsible for provide quality assurance and technical support to other workers in the assigned...

Dec 07, 2025
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