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16 policy officer jobs found

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Help Desk & IT Support policy officer Michigan
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AC
Administrative Support Human Resources
Aston Carter Flat Rock, MI, USA
Job Title: Administrative Support Human Resources Job Description We are seeking an HR Coordinator - Attendance Specialist who will play a vital role in ensuring the effective administration of our National Attendance Program, Family Medical Leave Act (FMLA), medical leave of absence, and tardiness programs. You will be instrumental in defining, developing, and maintaining a culture that empowers diverse individuals to work together in realizing our ambitious vision for the future of mobility. Responsibilities Develop advanced knowledge of contract language for attendance and discipline processes. Become adept in all systems needed to investigate employee attendance records and issues. Create and provide daily attendance reports and status updates. Conduct daily attendance meetings with employees and union representation. Administer corrective discipline write-ups and correct employee attendance records. Input coding for personal days,...

Dec 27, 2025
UV
Full time
 
Medical Support Assistant (Advanced)
US Veterans Health Administration Battle Creek, MI, USA
Summary The Battle Creek VA Medical Center is recruiting for an Advanced Medical Support Assistant (AMSA) to function within Business Operations Service (BOS) within Pact Team at the Battle Creek VAMC, Lansing Clinic, Muskegon Clinic and Wyoming Clinic. This position provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Medical Center. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to the public NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties The work includes functions such as serving as an initial point of contact for the units, clinics, patient, call centers, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other...

Dec 24, 2025
UV
Full time
 
LEAD MEDICAL SUPPORT ASSISTANT
US Veterans Health Administration Battle Creek, MI, USA
Summary The Battle Creek VA Medical Center is recruiting for a Lead Medical Support Assistant. The Lead Medical Support Assistant will function in Health Administration Service. Located at the Battle Creek VAMC This posting may be used to fill other vacancies within Health Administration Service. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to the public NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at this level include, but are not limited to: assuring coverage of all areas of responsibility; conducting ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of...

Dec 24, 2025
IG
Manufacturing Support Specialist
Insight Global Dearborn, MI, USA
Job Description We are looking for a Manufacturing Support Specialist who will be responsible for data collection, writing purchase orders, creating PowerPoint presentations, and presenting findings to leadership team as well as working alongside other ME's within the team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a...

Dec 23, 2025
Highmark Health
Associate Account Support Analyst
Highmark Health Lansing, MI, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Highmark Health
Account Support Analyst
Highmark Health Lansing, MI, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Dec 21, 2025
Lensa
Full time
 
Desktop Support Manager
Lensa Southfield, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Raymond James. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 2-3 days a week. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future. Job Summary Leads a team of desktop support specialists delivering second-level technical assistance in a customer-focused environment. Ensures service level targets are met through effective oversight of daily operations, including task...

Dec 21, 2025
Humana
Care Management Support Assistant
Humana Lansing, MI, USA
Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

Dec 21, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Lansing, MI, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
Lensa
Full time
 
IT Support Specialist I
Lensa Lansing, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ASM Research, An Accenture Federal Services Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. Implements routine...

Dec 19, 2025
Humana
Agent Support Representative
Humana Lansing, MI, USA
Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Dec 14, 2025
Gordon Food Service
Full time
 
Healthcare Product Support Analyst
Gordon Food Service Wyoming, MI, USA
Skip to main content ","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default"> Sign In Customer Sign In Supplier Resources Become a Customer Store Locator Careers Sign In Customer Sign In Supplier Resources Become a Customer Store Locator Careers ","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default"> Business Solutions Products & Services Trends & Inspiration About Us Business Solutions Products & Services Trends & Inspiration About Us Search Job ID: R-45823 US-Michigan -Wyoming Healthcare and Education Sales Home Office Healthcare Product Support Analyst Full time Apply Now Wyoming, Michigan Share Position Summary Supports the National Healthcare Sales Team in developing brand contracts for our GPO business aligning our goal to drive compliance and brand improvement, coordinating vendor/item set up and program negotiation/vendor management for healthcare...

Dec 10, 2025
CO
Senior Administrative Assistant (Administrative Support Assistant III) - Software Go To Market (Remote)
Capital One Financial Corporation Lansing, MI, USA
Senior Administrative Assistant (Administrative Support Assistant III) - Software Go To Market (Remote) Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative Assistants...

Dec 10, 2025
Al
Technical Sales Support Manager
Allegion MI, USA
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Technical Sales Support Manager - Stanley Access Technologies, Remote Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Inside Sales Manager The Inside Sales Manager oversees the...

Dec 10, 2025
IG
IT Support Tech
Insight Global MI, USA
Job Description A large manufacturing client in Covert, MI is looking for 2 IT support technicians to join their team to help set up a new office location. These individuals will be responsible for setting up Windows computers, which consists of imaging the computers, installing proper software, and connecting the computers to a printer. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws,...

Dec 10, 2025
UV
Full time
 
Medical Support Assistant (Advanced)
US Veterans Health Administration Ann Arbor, MI, USA
Summary The incumbent serves as a Medical Support Assistant (Advanced) in Community Care Services , under the office of the Chief of Staff in the Ann Arbor Medical Center. This announcement is being used to create an fill multiple positions for the inception of the VA's new Electronic Health Records Management (EHRM) System. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties Total Rewards of a Allied Health Professional Major duties of this position will include, but...

Dec 07, 2025
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