15 policy officer jobs found

Client Service Associate At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive. We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has job to do for our clients. That’s why we are committed to managing our clients’ investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives. Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward...

Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Job Description The Business Support Analyst II provides operational and analytical support within the Credit and Production team, focusing on clearing backend loan defects and supporting production processes. This role requires a strong understanding of mortgage fundamentals, basic underwriting principles, and the ability to analyze data to resolve issues impacting loan assurance. The analyst will work closely with internal teams and external partners to ensure accuracy and compliance in post-closing processes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry,...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services...

Support Technician Location: Kansas City, MO, US, 64106 Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Support Technician will provide support for the organization's computer end users. This position will be responsible for providing instruction to end users, repairing software malfunctions, including software upgrades as deemed necessary by application product owners. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy &...

Job Description A client of Insight Global will hire a Business Support Analyst who will assist in managing a wide range of departmental operations and administrative activities. This individual will support staff management, departmental events, special projects, and strategic planning initiatives while ensuring data integrity, compliance, and operational efficiency through analysis and reporting. They will provide comprehensive administrative support to the division head and direct reports, coordinate complex projects and presentations with internal and external stakeholders, and manage logistics for meetings, travel, expense reporting, and space planning. In this role, the Business Support Analyst will create and deliver reports on key performance indicators and compliance metrics to hold the division accountable for defined targets. They will source, coordinate, and manage off-site and special events, maintain accurate documentation, and perform other duties as assigned....

Summary This position serves as a Medical Support Assistant (MSA) in the Office of Community Care Service Line (OCC), at the Kansas City VA Medical Center (KCVAMC). Incumbent is under the supervision of the Supervisory Medical Support Assistant and works within the. Outpatient Care Clinics. This is the full performance level for the MSA series. At this level, incumbent independently performs a full range of duties related to the delivery of healthcare services in the assigned work area. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This announcement is open to the public only. Current permanent employees of the Kansas City VA Medical Center ONLY can apply to announcement CBSS-12848508-26-TW. Duties Major duties include, but are not limited to: Receives patients/family members/visitors in person or telephonically. Records and relays messages and/or...

Summary The Advanced Medical Support Assistant (AMSA) for Technology, Innovation & Development (TID) department of the Associate Director at VA St. Louis Health Care System. This position serves as the primary scheduler for all In House and Community Care Consults. AMSA's are responsible for a broad range of administrative and clerical duties and is the first point of contact for patients, community partners, and various in-house staff. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency This announcement is open to current Department of Veteran Affairs employees, current Federal employees of other agencies...

Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Job Summary - Why you’ll love this position A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings...

Location: Fenton, MO (Hybrid – in-office at least 1–2 days per week) Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (occasional Saturday check-ins) Overview We’re seeking a true leader and problem-solver to join our Customer Support team as a Senior Customer Support Specialist. This individual serves as the first line of defense for escalated customer concerns and supports the broader team with training, coaching, and workflow guidance. The ideal candidate is decisive, empathetic, and forward-thinking and someone who thrives on helping others succeed, takes initiative without being asked, and looks for opportunities to make the department better every day. If you enjoy solving complex problems, leading by example, and building a united team focused on exceptional customer service, this is the role for you. What You’ll Do Handle complex or escalated customer concerns, including BBB complaints, credit card disputes, and high-priority service issues. Serve as an...

Freedom Technology Solutions Groups is looking to add an Information Assurance - Audit Support Services Specialist to our team in St. Louis, MO. Reporting directly to the Chief for Cyber Readiness, the ideal candidate will provide audit support that manages NGA's preparation for, execution of, and response to external cyber audits such as Command Cyber Operational Readiness Inspection (CCORI), Command Cyber Readiness Inspection (CCRI), Cybersecurity Service Provider (CSSP), Federal Information Security Management Act (FISMA), and Federal Information Systems Controls Audit Manual (FISCAM) audits. This includes, but is not limited to, aggregating documents and artifacts, securing the facilities and infrastructure necessary to house auditors and meetings, developing presentations, briefs, and other products as needed to brief stakeholders on audit readiness status, coordinating audit activities across the NGA enterprise, and conducting routine internal audit assessments to ensure a...