2 principal jobs found

Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...

Description: General Summary: The IT Support Technician provides technical support, troubleshooting, and consulting services to ensure the effective operation of hardware, software, and network systems. This role serves as the front-line point of contact for end users and plays a key role in delivering reliable, secure, and customer-focused technology support across a multi-location organization. Principal Duties & Responsibilities: Travel to Goodwill of South Central Wisconsin locations to provide IT support, maintenance, and consulting services as needed Assist senior technicians with the implementation of large or complex systems and technology projects Collaborate with IT team members to ensure timely resolution of technical issues across the organization Participate in remote and on-site meetings to analyze and resolve software, hardware, and network concerns Troubleshoot, diagnose, and resolve a wide range of technical issues with a customer-focused...