2 quality assurance manager jobs found

Become a part of our caring community The Sales Support Professional 2 provides licensing and credentialing support to the internal Direct Marketing Services and Customer Success Team call centers and DMS Business Partner Operations. The Sales Support Professional 2 will report to the Manager. Provide support with onboarding, contracting, and licensing oversight. This role plays a key part in providing a seamless transition to enable agent readiness to sell within regulatory and organizational standards. Assist with the preparation, processing, and tracking of license applications and renewals across multiple states. Monitor and ensure agents meet continuing educations requirements and assist agents with navigating state licensing requirements. Maintain accurate, up-to-date, and secure records to ensure compliance. Serve as the primary contact between agents and the state departments of insurance. Use your skills to make an impact Required Qualifications...

Assistant Passport Support Manager Category: Leadership and Management Roles Main location: United States, New Hampshire, Houston Position ID: J0426-2369 Employment Type: Full Time Position Description: Under the direction of the Contract Processing Supervisor, Passport Agency Director or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions. If requested by government management, assure that a sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand. Responsible for resolving administrative, personnel, and operating problems associated with management of employees in their job in order to assure...