2 retail inventory auditor jobs found

Key Responsibilities: Telecom Service Delivery Governance Own overall uptime, performance, and service quality for enterprise telecom and UC platforms. Govern escalations, RCA quality, and problem management for all voice/telecom-related incidents. Lead high-severity incidents, coordinate war rooms, and ensure timely business communication. Strategic Telecom Infrastructure Management Provide leadership and direction for SIP trunks, SBC platforms, PRI/ISDN lines, MPLS/SD-WAN circuits, and VoIP infrastructure. Oversee enterprise dial plans, number management, DID allocations, porting, and capacity planning. Approve architecture enhancements, routing strategies, and technology upgrades. Vendor, Carrier & Contract Management Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC platform vendors. Drive SLA governance, dispute resolution, chronic issue elimination, and RCA...

Skill: Field Support Technician Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing...