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Customer Service Analyst 3-Support
Oracle Nashville, TN, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 22, 2026
Or
Technical Analyst 3-Support
Oracle Nashville, TN, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Feb 21, 2026
Lensa
Full time
 
Senior Customer Relations Manager - Strategic Access Support Team - Remote
Lensa Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Vanderbilt University Medical Center. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to...

Feb 14, 2026
Cigna
Full time
 
Sales Support & Effectiveness Advisor - Accredo
Cigna Memphis, TN, USA
Job Description Sales Support & Effectiveness Advisor - Accredo Company: Cigna Location: Saint Louis, MO Remote Job Type: Full-time Posted: 5 hours ago Job Description POSITION SUMMARY: The Sales Support & Effectiveness Advisor supports specialty sales teams to provide strategic consultation, analytics, and high-impact sales tools that strengthen client experience, drive growth, and support retention. The role collaborates across the enterprise to ensure operational alignment and proactively meet client needs through effective use of technology, digital solutions, and emerging AI capabilities. It leads cross-functional initiatives that enhance operational performance, delivers clear and actionable enablement materials and leverages performance insights to support strategic decisions and continuous improvement. The role leads client specific drug implementations for the Department of Defense along with other department projects that...

Feb 09, 2026
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