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4 senior manager product management jobs found

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Help Desk & IT Support senior manager product management Massachusetts
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Engineer - Equipment Support
MKS Instruments, Inc. Andover, MA, USA
A Day in Your Life at MKS: As Engineer – Equipment Support at MKS Atotech India, you will provide equipment support to assigned customers. This role requires good engineering knowledge of the latest Electro – Mechanical processes and use of advanced software functions in equipment control and operation. The primary objective is to provide timely support to the customers using MKS Atotech Equipment. In this role, you will report to the Manager - Equipmentand based at Mysore, Karnataka You Will Make an Impact By: Equipment Support : Providing equipment support to customers by providing immediate response and critical support on-site during machine breakdown to achieve the targeted MTTR. Plan and execute periodic preventive maintenance procedures, implement retrofit / upgradation of equipment whenever necessary to ensure targeted MTBF and machine availability Sales Strategy and Execution: Identify opportunities for MKS Equipments, collaborate with global stake holders...

Feb 07, 2026
Or
Oracle Health Senior IT Support Lead and Client Success Owner
Oracle Boston, MA, USA
Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Services Owner and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Services Owner, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded...

Feb 08, 2026
Or
Customer Service Acct Mgmt Cons 4- Support (Outside CA)
Oracle Boston, MA, USA
Job Description As a Principal Technical Account Manager, you will be tasked with managing the client relationship for a number of Oracle Health Hosting clients. In this role, you will be the primary customer contact and act as an escalation point for client issues and will engage with the various Oracle teams to efficiently drive and resolve issues. You will closely coordinate with internal and external cross-functional teams to execute client vision and contractual objectives. You will assist with preparing client agendas and leading the weekly client meetings. Provide on-call support for Incident management and client communications for all critical incidents. Responsibilities Main contact for Oracle customers. Manages the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develops and maintains relationships with senior management across lines of business and third parties. Plans and deploys support activities to ensure effective delivery...

Feb 06, 2026
SB
1st Shift Technical Support Team Leader
Stanley Black & Decker East Longmeadow, MA, USA
Team Leader, Technical Support - 1st Shift-Monday-Friday 7:00am-3:30pm-Pay Range $42.69-$47.12/hr. Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make the World. Sounds like you? Join our top-notch team of 54,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, LENOX and more. What You'll Do As Team Leader, Technical Support, you'll be part of our Stanley Black & Decker team located in East Longmeadow, MA. You'll get to: Perform a full range of electrical and mechanical duties including but not limited to installation, troubleshooting, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to...

Feb 06, 2026
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