3 senior test engineer jobs found

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Job Description Key Responsibilities: Advanced Telecom Operations & Escalations Act as the final L3 escalation point for all telecom-related incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, voice gateway configurations, SBCs, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis using CDRs, traces, SIP logs, and provider diagnostics. Telecom Infrastructure Management Manage and optimize enterprise telecom infrastructure including: SIP Trunks / SBCs PRI/ISDN/E1 links MPLS, SD-WAN, and DIA circuits VoIP infrastructure and gateways UC platforms (CUCM, Teams Direct Routing, Avaya, etc.) Oversee number management, DID allocation, and porting processes. Telecom Service Provider & Vendor Management Interface with carriers & telco vendors for escalations, fault resolution, SLA disputes, and...

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are currently seeking an experienced  Technical Support Engineer III  to join our Information Systems Team. The Technical Support Engineer III serves as a senior technical expert and escalation point responsible for resolving complex customer issues, driving technical excellence across the support organization, and influencing product and engineering improvements. They combine deep technical knowledge with exceptional communication skills to deliver a world-class customer experience while mentoring...