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7 service writer jobs found

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Help Desk & IT Support service writer New York
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Bo
Full time
 
Technical Support Analyst
Boomerang New York, NY, USA
To apply, please send your resume and 2-3 sentences on why you would be a good fit for this position to mallory@hiboomerang.com About Boomerang At Boomerang, we’re on a mission to revolutionize how employers stay connected with their former colleagues. We believe relationships matter and we’re here to provide a simple, affordable, and automated solution that keeps those connections alive. We are a seed-stage company (~ $12M in venture capital from Tier 1 funds) that has assembled some of the best builders, designers, and product minds to reimagine the future of work. We're seeking a Technical Support Analyst to join our New York office as one of our first twenty hires. This is an opportunity to join us on the ground floor, working alongside seasoned founders with a track record of successful companies. As a pivotal member of our growing team, you'll have the chance to make a significant impact and contribute to our collective vision. About the Role As a...

Jan 17, 2026
PE
Full time
 
Family Technical Support Analyst I
Pearson Education Services Albany, NY, USA
Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Jan 16, 2026
CU
Technical Printer Support Representative I (Inkjet)
Canon USA & Affiliates New York, NY, USA
About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon -...

Jan 16, 2026
SH
VIP Technical Support
Santander Holdings USA Inc New York, NY, USA
VIP Technical Support Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Must have extensive VIP & Executives level support experience and be able to respond to customer questions regarding operation and issues in a polite and precise manner. Provide day-to-day white glove process and technical support for Senior Executives for all IT issues experienced locally or through remote assistance tools....

Jan 12, 2026
IG
Technical Support Analyst
Insight Global New York, NY, USA
Job Description One of our largest financial clients is looking for technical support analysts to join their on-site team in New York City. These candidates are being brought on for BAU work supporting on-site deskside support end-users. They will be tracking tickets in Service Now, performing PC refreshes, assisting new user set-ups and doing some manual work all for roughly 3500 end users. They will be responsible for Hardware and Software, Setting up new pcs. A/V break fix, Network printer breakfix, various other hardware and software break/fix, first line trouble shooting phone and network issues. They are looking for someone with strong customer service skills to bring value to the team. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for...

Jan 10, 2026
AS
Part time
 
Instructional Support Assistant
Alfred State Alfred, NY, USA
Company Description: Join a Mission That Matters at Alfred State College Are you ready to join our winning team? At top-ranked and growing Alfred State College, we transform lives by equipping students with the skills they need to succeed, providing upward mobility, and making higher education accessible to all. Known for affordability, exceptional academic support, and career-ready graduates, Alfred State is a place where your work truly makes a difference . Under the visionary leadership of President Steven Mauro, who joined the Pioneer family in 2022, Alfred State is committed to excellence through our dynamic Strategic Plan that cultivates our caring community, strengthens academic excellence, and attracts new Pioneers like you. With growing enrollment and a proven 98% employment and continuing education rate for graduates, this is your opportunity to join a thriving and forward-thinking institution while advancing your...

Jan 08, 2026
Ko
Full time
 
Business Systems Support Specialist
Kommissary New York, NY, USA
Description Job Title: Business Systems Support Specialist Reports To: Operations Systems Manager Location: LIC, NY and Bronx NY About Kommissary Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace. About The Role We’re looking for a highly organized, solutions-oriented Business Systems Support Specialist who has experience working with API linking between applications, AI tools and customs GPTs. If you're someone who thrives in fast-paced environments, feels a deep sense of ownership, and wants to be part of building better systems as we grow — we want to hear from you. Our business supports schools and institutions with food and supply distribution, and the work moves quickly. You’ll be willing to learn and research background information and whatever the...

Dec 20, 2025
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