Insight Global
Westbrook, ME, USA
Job Description A client of Insight Global is seeking a Tier 1 IT Support Technician in Westbrook, Maine. This individual will provide first-level technical support to onsite employees and users across multiple operating units via phone, chat, remote tools, and in person. Responsibilities include managing ServiceNow tickets, supporting O365, Teams, VPN, Windows, Intune, and Active Directory, while prioritizing high-volume requests and delivering excellent customer service. The core hours of this position will be 7 AM - 3:30 PM. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national...
