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385 services manager lead jobs found

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RSM US LLP
Full time
 
Workplace Experience Support Supervisor
RSM US LLP Boston, MA, USA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The workplace experience support supervisor is responsible for supervising an ESS operations and facilities team for the specific location assigned. This position is responsible for providing direction on and coordinating workplace experience support (i.e., facilities, hospitality, and office operations), and working in concert with other ESS solution set team members to ensure adequate office coverage in the assigned location. This includes the overall building environment,...

Jan 17, 2026
TH
Full time
 
Peer Support Program Manager
The Hive Community Circle Columbia, SC, USA
Full-Time | Columbia, SC | $55,000–$65,000/year About The Hive Community Circle The Hive Community Circle is a Columbia, SC-based nonprofit founded in 2015 to support survivors of sexual assault, intimate partner violence, and stalking—particularly Black and brown women of color and those experiencing economic disparities. Through healing-centered advocacy and community-based services, we work to build safer, more compassionate communities. Why Join The Hive? Competitive salary: $55,000–$65,000/year Generous paid time off + holidays Monthly medical stipend Employee Assistance Program (EAP) Professional development opportunities Flexible, mission-driven work culture The Opportunity We’re seeking a collaborative Peer Support Program Manager who will be responsible for overseeing and managing the further establishment of holistic wellness, mental health, and economic justice services of The Hive. In addition, they will manage a trauma-informed culturally...

Jan 17, 2026
EH
Client Systems Support
Elevance Health Waukesha, WI, USA
Client Systems Support Location : This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. PLEASE NOTE: This position is not eligible for current or future visa sponsorship. The Client Systems Support is responsible for serving as a liaison between the customer/provider and the technology group. How You Will Make an Impact: Assists with the development and implementation...

Jan 17, 2026
Lensa
Full time
 
Associate Director, Technology Sales Support - Solutions Consulting, Presales/Sales Engineering - Remote
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Wolters Kluwer. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a...

Jan 17, 2026
Sartorius
Full time
 
Manager of Customer Support - Bohemia, NY or Marlborough, MA
Sartorius Marlborough, MA, USA
We are seeking a Manager of Customer Support for North America for our teams based in Bohemia, NY and Marlborough, MA. In this position you will enable an elevated level of customer service through the sales order processing cycle. Grow with Us - Your Responsibilities: Lead and support a team of 8-10 Order Process Management Specialists on daily operational tasks and projects Responsible for achieving a high quality customer experience and ongoing process improvements Ensure adherence to global business processes and strategies Support daily order handling, purchasing, import/export, and order escalation activities Drive excellence in delivery with rapid escalation actions and establish strong relationships with internal and external stakeholders Define, communicate and manage client standards and changes, and participate in sales reviews Clear management of the escalation process to ensure adherence to a high level of delivery reliability Provide internal...

Jan 17, 2026
TH
Full time
 
Peer Support Manager
The Hive Community Circle Columbia, SC, USA
Peer Support Program Manager Full-Time | Columbia, SC | $55,000–$65,000/year About The Hive Community Circle The Hive Community Circle is a Columbia, SC-based nonprofit founded in 2015 to support survivors of sexual assault, intimate partner violence, and stalking—particularly Black and brown women of color and those experiencing economic disparities. Through healing-centered advocacy and community-based services, we work to build safer, more compassionate communities. Why Join The Hive? Competitive salary: $55,000–$65,000/year Generous paid time off + holidays Monthly medical stipend Employee Assistance Program (EAP) Professional development opportunities Flexible, mission-driven work culture The Opportunity We’re seeking a collaborative Peer Support Program Manager who will be responsible for overseeing and managing the further establishment of holistic wellness, mental health, and economic justice services of The Hive. In addition, they will manage a...

Jan 16, 2026
CIBC
Full time
 
Commercial Treasury Management Client Support & Associate Managing Director
CIBC Chicago, IL, USA
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you’ll be doing As a member of the Treasury Management - commercial banking team, you will be an integral component of Business Banking and Middle Market; part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Client Solutions Specialist, you will be accountable to perform after sales service support to Business Banking and Middle Market commercial...

Jan 16, 2026
University of Minnesota
Full time
 
Onsite IT Support Manager
University of Minnesota Minneapolis, MN, USA
Required Qualifications: Bachelor’s degree in a relevant field and six years of professional experience or a Master's degree plus at least four years of experience. 5+ years of experience in IT desktop support or service desk operations 2+ years of experience in a supervisory or management role, specifically managing teams of 10+ staff Demonstrated experience with enterprise management tools (JAMF, SCCM/MECM, Google Workspace Admin) Strong understanding of AV/Classroom technology support Preferred Qualifications: Experience working in a Higher Education environment or a matrix organization ITIL Certification Onsite IT Support Manager Position Please note, this position is not eligible for H-1B or Green Card sponsorship. The University of Minnesota is committed to fostering local talent through employment opportunities. This position is an onsite role, and prospective applicants must be located either in the state of Minnesota or near the Wisconsin...

Jan 15, 2026
Lensa
Full time
 
Service Now Engineer - Global Technology Support (Remote Opportunity)
Lensa Chicago, IL, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Hyatt. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description: Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team supporting Global Technology Support. In this role, you will be collaborating closely with the broader Global Technology Support and other supporting IT teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building...

Jan 15, 2026
Uo
Full time
 
Academic Support
University of Hawaii Honolulu, HI, USA
Description Title: Academic Support (Greenhouse/Aquaculture Lab Manager) Position Number: 0096717T Hiring Unit: Biological Science Location: Leeward Community College Date Posted: January 12, 2026 Closing Date: January 26, 2026, 11:59 PM, HST Band: B Salary: salary schedules and placement information Additional Salary Info: PBB, minimum $5,434/month Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent: Temporary Other conditions: Temporary to 06/30/26, with the possibility of renewal, pending satisfactory job performance, actual staffing requirements, and availability of funds. To begin approximately February 2026, pending actual staffing requirements and availability of funds. Assignments may include evenings, weekends, holidays, on- and off-campus. Duties and Responsibilities (* Essential Functions) Supports faculty teaching and conducting research in the campus greenhouse facility. Performs regular care for and...

Jan 15, 2026
CA
Full time
 
Caller Support & Follow-Up Program Manager
Chicago Abortion Fund Chicago, IL, USA
Reports to: Director of Service Delivery Supervises: Support Coordinators, Senior Support Coordinators Status: Full-time, minimum of 32 hours per week, exempt Date revised: January 2026 Organization Description The mission of the Chicago Abortion Fund is to advance reproductive autonomy and justice for everyone by providing financial, logistical, and emotional support to people seeking abortion services and by building collective power and fostering partnerships for political and cultural change. We envision a world where everyone has the freedom and autonomy to create lives, families, and communities that are healthy, safe, and thriving and where the full range of reproductive choices, including abortion, are accessible and affirmed. Position Summary The Caller Support & Follow Up Manager leads post-abortion engagement and care, including follow-up systems, emotional support programs, and leadership pathways for grantees. The Caller Support...

Jan 15, 2026
General Motors
Plant IT Manager - Site Support Analyst
General Motors Defiance, OH, USA
Job Description The Team General Motors is hiring a Plant IT Manager, Site Support Analyst to lead IT operations for Factory Zero Hamtramck, with additional responsibility for the Romulus Propulsion and Brownstown Battery Assembly facilities. This role is part of GM's U.S. Manufacturing IT Site Operations organization, supporting the digital backbone of GM's electric vehicle and battery production. The Role This is a senior, hands-on leadership position responsible for the stability, performance, and security of all onsite IT services across multiple manufacturing sites. You will provide technical leadership, operational oversight, and mentoring to IT teams supporting plant operations, manufacturing systems, and end-user technologies. You will serve as the primary IT leader for the plants, ensuring that infrastructure, applications, and support services operate reliably 24/7. You will work closely with plant leadership, manufacturing teams, and GM's centralized IT...

Jan 13, 2026
Lensa
Full time
 
Lead Tier 2 Remote Support Analyst
Lensa St. Louis, MO, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Lead Tier 2 Remote Support Analyst , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. As a Lead Tier 2 Remote Support Analyst, you'll provide Tier...

Jan 13, 2026
General Motors
Plant IT Manager - Site Support Analyst
General Motors Bedford, IN, USA
Job Description The Team General Motors is hiring a Plant IT Manager, Site Support Analyst to lead IT operations for Factory Zero Hamtramck, with additional responsibility for the Romulus Propulsion and Brownstown Battery Assembly facilities. This role is part of GM's U.S. Manufacturing IT Site Operations organization, supporting the digital backbone of GM's electric vehicle and battery production. The Role This is a senior, hands-on leadership position responsible for the stability, performance, and security of all onsite IT services across multiple manufacturing sites. You will provide technical leadership, operational oversight, and mentoring to IT teams supporting plant operations, manufacturing systems, and end-user technologies. You will serve as the primary IT leader for the plants, ensuring that infrastructure, applications, and support services operate reliably 24/7. You will work closely with plant leadership, manufacturing teams, and GM's centralized IT...

Jan 13, 2026
JM
Full time
 
Director, Financial Planning and Analysis (Decision Support)
Jewelers Mutual Group Neenah, WI, USA
Summary As the Director of Decision Support, you will report to the VP of Finance and be responsible for leading a team of financial planning and analysis professionals. This role will transform financial planning and decision making into a source of advantage for the enterprise by enabling the business to better anticipate opportunities, spot risks and drive faster resource reallocation. To accomplish this, you will accelerate FP&A’s adoption of AI-driven predictive planning and scale up technology-driven delivery of decision support. In addition to leading the financial planning, budgeting, and forecasting team, you will be the go-to resource for strategic decision support to senior organizational decision makers including the CFO, VP Finance, Chief Actuary, C-Suite, and board. You will foster innovation and digital skills development in FP&A. The ideal candidate will possess financial planning and analysis expertise, the ability to develop and manage technology- and...

Jan 12, 2026
Lensa
Full time
 
Manager Regional Support - Hybrid
Lensa St. Louis, MO, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Anywhere Real Estate. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. At Anywhere Real Estate our mission is clear. We are reimagining the home buying and selling journey while leading the industry into the future. Coldwell Banker Realty has an exciting opportunity for you to be a part of it! We are looking for a Manager Regional Support to join our team and add value to our real estate agents experience. In this role you will lead a group of Regional Support Lead team members who directly manage the Regional Support Specialists. This...

Jan 12, 2026
GP
Full time
 
Technical Support Representative - Level 2
Global Payments Troy, MI, USA
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Technical Support Representative Level 2 (TSR-L2) must be organized, have in-depth knowledge of NEXTEP’s software, driven to solve problems through to completion, and a friendly disposition. TSR-L2 will be responsible for assisting with telephone support, escalation procedures, advanced troubleshooting, and team training of the NEXTEP product suite. This position is critical to our expanding customer base...

Jan 12, 2026
SS
Full time
 
FIT NYC Unified Help Desk Shift Supervisor/Dispatcher
SUNY System Administration New York, NY, USA
Job Description The Unified Help Desk (UHD) Shift Supervisor / Dispatcher plays a critical role in supporting campus operations by supervising help desk and dispatch functions during assigned shifts. This position ensures timely response to service requests, effective coordination of staff, and adherence to departmental procedures while maintaining a high level of customer service for the FIT community. The Shift Supervisor / Dispatcher acts as a working supervisor, providing real-time guidance, prioritizing requests, and serving as an escalation point for complex or urgent issues. Essential Functions Leadership & Supervision Lead, supervise, and mentor UHD shift staff, including full-time staff, student monitors, aides, and interns. Provide shift-level supervision in the absence of the UHD Manager, including attending meetings as requested. Coach staff on best practices for customer service, new technologies, procedures, and service delivery standards. Ensure...

Jan 11, 2026
FU
Full time
 
Stag ID Manager & Systems Support
Fairfield University Fairfield, CT, USA
Job Description: Division: Facilities, Campus and Auxiliary Services Department: Auxiliary Services Reports to: Director, Systems Administrator Basic Function: The Stag ID Office is responsible for scheduling and managing of ID services to include ID services, meal plan operation, access management, WEPA Printing, vending, etc. This position is dedicated to supporting the Fairfield University community by facilitating effective and efficient year-round use of University and Fairfield Prep ID services meal plans and access management. The Stag ID Manager and System Support member serves as a critical member of the Stag ID operational team providing oversight and logistical/technical support. This position works with several departments on campus in providing quality services. The Stag ID Manager and System Support receives direction from the Director, Systems Administrator in the role out of new platforms and upgrades to systems within the strategic growth of the...

Jan 11, 2026
FU
Full time
 
Stag ID Manager & Systems Support
Fairfield University Fairfield, CT, USA
Job Description: Division: Facilities, Campus and Auxiliary Services Department: Auxiliary Services Reports to: Director, Systems Administrator Basic Function: The Stag ID Office is responsible for scheduling and managing of ID services to include ID services, meal plan operation, access management, WEPA Printing, vending, etc. This position is dedicated to supporting the Fairfield University community by facilitating effective and efficient year-round use of University and Fairfield Prep ID services meal plans and access management. The Stag ID Manager and System Support member serves as a critical member of the Stag ID operational team providing oversight and logistical/technical support. This position works with several departments on campus in providing quality services. The Stag ID Manager and System Support receives direction from the Director, Systems Administrator in the role out of new platforms and...

Jan 11, 2026
Wipfli
Manager, Operations Support
Wipfli Milwaukee, WI, USA
Overview At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. Job Summary Under the direction of the Sr. Operations Manager, or Partner, the Operations Manager is focused on providing support and leadership to assigned components of key value streams of the practice, project managing key operational improvement initiatives in accordance with firm policies and procedures and providing direction to centralized operations functions and business group operations. Responsibilities Essential Responsibilities : Lead Consulting administrative and centralized operational functions. Performance...

Jan 11, 2026
SS
Full time
 
Unified Help Desk Shift Supervisor/Dispatcher
SUNY System Administration New York, NY, USA
The Unified Help Desk (UHD) Shift Supervisor / Dispatcher plays a critical role in supporting campus operations by supervising help desk and dispatch functions during assigned shifts. This position ensures timely response to service requests, effective coordination of staff, and adherence to departmental procedures while maintaining a high level of customer service for the FIT community. The Shift Supervisor / Dispatcher acts as a working supervisor, providing real-time guidance, prioritizing requests, and serving as an escalation point for complex or urgent issues. Essential Functions: Leadership & Supervision Lead, supervise, and mentor UHD shift staff, including full-time staff, student monitors, aides, and interns. Provide shift-level supervision in the absence of the UHD Manager, including attending meetings as requested. Coach staff on best practices for customer service, new technologies, procedures, and service delivery standards. Ensure appropriate...

Jan 11, 2026
EH
Full time
 
Wellness & Recovery Specialist - Peer Support Certified
Elevance Health West Des Moines, IA, USA
Schedule: Monday-Friday, 8:00am-5:00pm CST Candidates must be able to work Central Standard Time. _Virtual:Â _** _Â _ This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and...

Jan 11, 2026
TB
Syndicate Operations Analyst - FI Income Municipal Support
TD Bank New York, NY, USA
Work Location : New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $95,000 - $115,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Preferred Qualifications: TD Securities' Municipal Syndicate Operations Desk offers a unique...

Jan 11, 2026
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