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Help Desk & IT Support site manager New York
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BH
Full time
 
Direct Support Professional
Bond Health NY, USA
Direct Support Professionals Needed in Brooklyn! Competitive & Weekly Pay! Essential Functions and Responsibilities: A primary function of all DSPs is to assist individuals receiving services in leading self-directed lives and to participate fully in their local communities. Responsible for supporting the emotional, physical, and personal well-being of the individuals receiving support while being attentive and energetic in reducing their risk of harm. Monitor and assess each individual's ability to self-preserve and their awareness of and ability to respond to harm or danger. Respect the confidentiality and privacy of individuals receiving services while recognizing that confidentiality agreements with individuals are subject to state and agency regulations and such agreements are to be broken if there is imminent harm to the individual or others. Promote and ensure the human and civil rights of the individuals receiving services. Assist individuals in...

Dec 22, 2025
CT
Passport Support Manager
Cgi Technologies Corporation New York, NY, USA
Passport Support Manager Category: Leadership and Management Roles Main location: United States, New York, San Juan Position ID: J1225-1603 Employment Type: Full Time Position Description: The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. This position is located in San Juan, Puerto Rico. Your future duties and responsibilities: . Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards . Responsible for Daily Reporting and with input from the Government...

Dec 22, 2025
UA
Full time
 
Business Support, Concierge
US AMRJones Lang LaSalle Americas, Inc. Cohoes, NY, USA
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description Summary We are seeking a detail-oriented and focused individual to join our team as a Business Support, Concierge. This role involves providing exceptional customer service as the first point of contact for new hires, guests and personnel. The position requires proficiency in MS Office and Excel, as well as the ability to work in a fast-paced environment without direct...

Dec 21, 2025
GL
Manager, BenTech Support & Solutioning
Guardian Life New York, NY, USA
Role Summary: Our Digital team is seeking a Manager, BenTech Support & Solutioning, who will lead a dynamic team of API Solution Leads and BenTech Partner Support Leads. This leader will be responsible for shaping the strategy of partner integrations and maturing the support model for our benefits technology ecosystem. The ideal candidate has leadership experience, deep knowledge of Benefits Technology, and a commitment to continuous improvement and customer excellence. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and partners You Will: Manage, mentor, and develop a team of API Solution Leads and BenTech Partner...

Dec 21, 2025
BR
Part time
 
Help Desk Manager-Vice President
BlackRock New York, NY, USA
About This Role Service Desk Manager — Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‑ funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will...

Dec 19, 2025
BR
Vice President, Technical Support
BlackRock New York, NY, USA
About this role Service Desk Manager - Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded- funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager...

Dec 19, 2025
Ab
Full time
 
Customer Support Specialist- Field based remote- New York metropolitan area
Abbott New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Abbott. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking...

Dec 16, 2025
EY
Full time
 
Manager of Executive Support Coordinator
EY New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EY. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Join our Enterprise Support Services team and you'll be an integral part of our business enablement function that keeps our organization running strong. You'll use your interpersonal and communication skills (verbal and written)...

Dec 16, 2025
CO
Manager, Regulatory Affairs & Liaison Support
Capital One Financial Corporation New York, NY, USA
Manager, Regulatory Affairs & Liaison Support Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. Within Capital One, the Regulatory Affairs function is responsible for managing all interactions with Federal Banking Regulators and providing advisory consulting to senior management with respect to onsite supervision and evolving regulatory policy matters. We are seeking a Manager to play an integral role in ensuring that...

Dec 16, 2025
SS
Support Associate for Storage and Delivery Services
SUNY System Administration Binghamton, NY, USA
Location: Binghamton, NY Category: Professional Posted On: Tue Dec 9 2025 Job Description: Budget Title: Instructional Support Associate (SL-2) Salary: $51,261 -- $61,261 (commensurate with experience) The Binghamton University Libraries provides research collections in electronic (over 2 million and growing) and print (1.7 million items) formats with an extensive array of databases and e-packages (over 400), archival and distinctive printed materials in Special Collections as well as services with a variety of student-centered study spaces. With three public locations (Glenn G. Bartle Library, Science Library and the University Downtown Center Library) and an off-site Collections Management Facility (CMF), our aim is to provide access to primary research materials and resources befitting an R1 research institution. The Support Associate for Storage and Delivery Services is responsible for contributing to the successful delivery of library services, such as, but not...

Dec 14, 2025
Dent Wizard International Corporation LLC
Full time
 
Automotive Operations Support Manager (Remote NY & NJ)
Dent Wizard International Corporation LLC New York, NY, USA
For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. The Operations Support Manager is responsible for driving operational excellence and supporting the successful onboarding, launch, and ongoing performance of customer sites within their district. They drive non-technician gross margin at a district level, including managing the cost of supplies and fleet, and supporting parts margin expansion, acting as the district level lead with the Supply Chain team. This role leads cross-functional initiatives,...

Dec 13, 2025
Lensa
Full time
 
Mgr End Use Support I
Lensa Albany, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Albany Medical Center. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Department/Unit AMHS - Telecommunications Work Shift Day (United States of America) Salary Range $86,650.99 - $134,309.04 The Manager of Information Technology - End Use Support is responsible for the design, installation, configuration, documentation and support of the end-use technical environment. This includes the placement of all of the physical equipment such as desktops, laptops, mobile workstations, and phones and the management of same and related...

Dec 13, 2025
32BJ SEIU
Full time
 
Data Training and Support Specialist (Data Analyst I)
32BJ SEIU New York, NY, USA
Data Training and Support Specialist (Data Analyst I) Based in NYC Headquarters ABOUT US 32BJ SEIU is the largest property service workers union in the country, representing more than 185,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families. DUTIES AND RESPONSIBILITIES Reporting to the Senior Data Analyst, the Training and Support Specialist (Data Analyst I title) will: Provide trainings to staff across the union – both in NYC and out-of-state district offices – on various data tools such as mobile apps, data entry forms, and campaign dashboards. Troubleshoot issues, implement best practices, follow up...

Dec 11, 2025
32BJ SEIU
Full time
 
Data training and support specialist data analyst
32BJ SEIU New York, NY, USA
Data Training and Support Specialist (Data Analyst I) Based in NYC Headquarters ABOUT US 32BJ SEIU is the largest property service workers union in the country, representing more than 185,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families. DUTIES AND RESPONSIBILITIES Reporting to the Senior Data Analyst, the Training and Support Specialist (Data Analyst I title) will: Provide trainings to staff across the union – both in NYC and out-of-state district offices – on various data tools such as mobile apps, data entry forms, and campaign dashboards. Troubleshoot issues, implement best practices, follow up...

Dec 11, 2025
Gu
Managing Consultant - Life Sciences Advisory - Patient Support Programs (Pharma)
Guidehouse New York, NY, USA
Job Family *: * Strategy & Transformation Consulting Travel Required *: * Up to 25% Clearance Required *: * None The Life Sciences - Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device, companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions. Common Patient Services projects include: Defining patient treatment journeys, identifying potential Patient Services engagement points, key barriers, and areas of unmet need to inform design of potential PS offerings Conducting secondary market research on competitor/analog offerings Conducting...

Dec 23, 2025
KeyBank
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation...

Dec 23, 2025
Highmark Health
Associate Account Support Analyst
Highmark Health Albany, NY, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Lensa
Full time
 
Desktop Support Technician I
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for NuAxis Innovations. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Desktop Support Technician I Location New York, NY # of openings 1 Salary Range (Min-Max) 00 We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to...

Dec 22, 2025
EH
Certified Peer Support Specialist
Elevance Health New York, NY, USA
Work location: Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Hours: Monday - Friday, 10am - 6:30pm EST Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Please note: This position requires a Peer Support Certification. The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the wellness and recovery of members. Primary duties may include but are not limited to: Identifies opportunities for engagement of members and their families in forming a...

Dec 21, 2025
CO
Full time
 
Senior Administrative Assistant (Administrative Support Assistant III) - Transaction Fraud
Capital One Financial Corporation New York, NY, USA
Senior Administrative Assistant (Administrative Support Assistant III) - Transaction Fraud Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative Assistants perform an...

Dec 21, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Albany, NY, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
KeyBank
Full time
 
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank Albany, NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation.This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Dec 21, 2025
Highmark Health
Account Support Analyst
Highmark Health Albany, NY, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Dec 21, 2025
KeyBank
Full time
 
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank Albany, NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Dec 21, 2025
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