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Full time
 
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix Hill City, KS, USA
JOB DESCRIPTION The Customer Service / Tech Support Rep – Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep – Tech Products, you’ll join an...

Mar 21, 2026
UA
Full time
 
Information Technology Specialist (Systems Analysis/Customer Support)
US Animal and Plant Health Inspection Service Manhattan, KS, USA
Summary This Information Technology Specialist with primary focus on specialized scientific and laboratory endpoint IT support for both APHIS and Agricultural Research Service (ARS) users at NBAF in a combined services environment. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Applications will be accepted from any U.S. citizen. Direct Hire Authority will be used to fill this position. Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy. Duties The duties may include, but are not limited to: Providing daily, customer focused technical support for researchers, technicians, administrative, and support staff for successful resolution of common...

Mar 19, 2026
IH
Full time
 
Customer Support Technician
Inside Higher Ed Lawrence, KS, USA
Position OverviewAssessment & Technology Solutions (ATS), a unit within The Achievement & Assessment Institute (AAI) at KU, is seeking a Customer Support Technician with advanced troubleshooting skills to assist educators in administering assessments through the Kite system. ATS customer support technicians respond to customer requests throughout the testing process from setting up the testing environment, testing students, to obtaining and understanding reports provided by the testing system while adhering to departmental and center performance metrics. Customer support technicians also assist software development teams with reviewing upcoming releases and providing feedback based on experiences working closely with clients. ATS is looking for someone with excellent communication, customer service, and interpersonal skills who can work efficiently and effectively in a multi-task, customer-service-focused environment. The ideal candidate is well organized, a problem solver...

Mar 08, 2026
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