3 systems support engineer jobs found

ABOUT US Tech Support Minnesota is in the IT Managed Services (MSP) game! We’re a scrappy team of 10-12 employees that are constantly working together to improve our services, processes, tool stacks, culture, etc. Our vision for the business is shared openly as we believe in true transparency amongst our team. We continue to make decisions that positively impact the overall business health and are regularly soliciting input from our team in the process. We office out of New Prague, MN and provide our staff the opportunity to be accountable and successfully contribute to the greater team, while providing flexibility as needed. We have our clients’ backs when they need us most, we are accountable to the rest of our team, we fail fast, and we’re motivated to improve every day! POSITION OBJECTIVE Fine tune and execute on our process to install new and support existing workstations for our managed clients. Manage the hardware bench as you handle multiple desktop and laptop...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...