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Global Information Technology
Contract
 
System Analyst IT Technical Support Transition and Knowledge Transfer Manager
Global Information Technology Detroit, MI, USA
Job Description Job Title: System Analyst 6 - IT Technical Support Transition and Knowledge Transfer Manager Job Location: Detroit, MI (Hybrid) Job Type: Contract Job Description: Lead and manage IT transition and knowledge transfer activities Coordinate between vendors, internal IT teams, and business stakeholders Ensure proper documentation, knowledge transfer, and vendor exit compliance Monitor risks, issues, timelines, and deliverables Support operational readiness, security, and disaster recovery planning Participate in Agile ceremonies and project meetings Communicate project status to leadership and stakeholders Requirement: 5+ years of IT experience with transition/program management 3–5+ years in IT management, technical program management, or operations leadership Experience leading cross-functional and vendor teams Strong communication and stakeholder management skills Technical Skills: Knowledge...

Apr 01, 2026
Humana
Helpdesk Support Technician 2
Humana Lansing, MI, USA
Become a part of our caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil requests remotely and escalate as needed. Involvement in project planning; installing, configuring, upgrading, and troubleshooting of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations are addressed in accordance with policy, meeting service level requirements and providing excellent customer service. The Help Desk Support Technician 2: Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable...

Apr 01, 2026
BC
System Support Technical Specialist
Brunswick Corporation Lowell, MI, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group...

Mar 07, 2026
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