22 technical business analyst jobs found

Location: Junction Building - HQ Department: ITS Provider Opex Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: SUMMARY: The role of the Customer Support Analyst is to provide customer support for the enterprise. They combine relationship management and customer advocacy skills in order to act as a liaison between the business users and IT teams to define, evaluate business value, and promote technical solutions that will help improve business operations. REQUIRED QUALIFICATIONS Education : Associates degree or equivalent experience in information technology or related field Skills : Experience creating and maintaining knowledgebase articles Task management, problem solving and critical thinking skills Must have strong communication skills Must be able to understand directions, communicate and respond to inquiries; requires effective self-motivation and interpersonal skills Must be able to...

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees And Students If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome To The Ohio State University's Career Site. We Invite You To Apply To Positions Of Interest. In Order To Ensure Your Application Is Complete, You Must Complete The Following Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:IT Service...

Current Employees and Students: Please log in to Workday to use the internal job search and application process. Support Analyst is responsible for the daily technical and maintenance support of administrative and research information systems within the College of Medicine Office of Research (CoM OR) Research Technology Services (RTS) and other assigned areas, under the direction of the Manager-Information Technology; provides broad-based support for hardware, software, customer support and preventive maintenance to ensure continual and smooth operation of systems; handles and resolves all first level computer support calls, emails and walk-ins; monitors systems to ensure optimal performance; identifies, troubleshoots, and initiates resolutions to system related problems; provides mobile device support to faculty and staff; configures applications and troubleshoots mobile device issues in relation to internet/wireless connectivity, delivery of e-mail and calendar functions,...

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to...

Location: Junction Building - HQ Department: ITS Provider Opex Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: As the Analyst II for IT Customer Support, you are a critical member of ProMedica's IT team. You will resolve incidents and problems with technology and applications, facilitate knowledge transfer from ITS to IT Service Desk partners to ensure consistent, positive IT support experience, and lead IT process improvement/change management initiatives for the ProMedica user community. In this role, you will collaborate with all IT teams and may fill in for leaders when needed. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS Associatesdegree, technical certification, or equivalent experience in providing end user technical support.Recent work experience in providing end user technical...

Technical Support Analyst Req number: R6911 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary The selected candidate will develop and maintain complex IBM Cognos reports and Oracle PL/SQL queries, support a Loan Application and its interfaces, consult with business users, and must have banking or loan application experience. Job Description We are looking for a Technical Support Analyst for a full-time, fully...

Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu . UC is...

What will you do? Project Leadership & Management: o Lead cross-functional projects to evaluate, enhance, and implement Medicaid services and programs, ensuring they meet quality, cost, and efficiency goals. o Oversee the planning, execution, and monitoring of projects from initiation to completion. o Manage resources effectively, including staff, budgets, and timelines, to achieve project goals. o Provide leadership and direction to project teams and ensure project milestones are met. Data Analysis & Reporting: o Analyze Medicaid service data, including expenditures, service authorizations, and program performance. o Ensure the accuracy and consistency of data entered into Medicaid systems, identifying and correcting discrepancies when necessary. o Prepare and present regular reports on program performance, cost savings, and other key metrics. o Use data to drive decision-making, program improvements, and policy changes. Policy...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

What will you do? Project Leadership & Management Lead cross-functional projects to evaluate, enhance, and implement Medicaid services and programs, ensuring they meet quality, cost, and efficiency goals. Oversee the planning, execution, and monitoring of projects from initiation to completion. Manage resources effectively, including staff, budgets, and timelines, to achieve project goals. Provide leadership and direction to project teams and ensure project milestones are met. Data Analysis & Reporting Analyze Medicaid service data, including expenditures, service authorizations, and program performance. Ensure the accuracy and consistency of data entered into Medicaid systems, identifying and correcting discrepancies when necessary. Prepare and present regular reports on program performance, cost savings, and other key metrics. Use data to drive decision-making, program improvements, and policy changes. Policy Development &...

Job Description The Team General Motors is hiring a Plant IT Manager, Site Support Analyst to lead IT operations for Factory Zero Hamtramck, with additional responsibility for the Romulus Propulsion and Brownstown Battery Assembly facilities. This role is part of GM's U.S. Manufacturing IT Site Operations organization, supporting the digital backbone of GM's electric vehicle and battery production. The Role This is a senior, hands-on leadership position responsible for the stability, performance, and security of all onsite IT services across multiple manufacturing sites. You will provide technical leadership, operational oversight, and mentoring to IT teams supporting plant operations, manufacturing systems, and end-user technologies. You will serve as the primary IT leader for the plants, ensuring that infrastructure, applications, and support services operate reliably 24/7. You will work closely with plant leadership, manufacturing teams, and GM's centralized IT...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Empower Global Logistics: Technical Support Analyst Wanted! Are you passionate about solving complex technical challenges for customers and partners utilizing Trimble Transportation's diverse solutions? As a Technical Support Analyst, you will play a crucial role in troubleshooting issues, identifying product bugs, and collaborating with development, project management, and testing teams to deliver exceptional transportation tools to our commercial clients. This fast-paced role offers the chance to work with a wide range of technologies and diverse stakeholders to ensure our global network moves freight safely and efficiently. About Us Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and...

Empower Global Logistics: Technical Support Analyst Wanted! Are you passionate about solving complex technical challenges for customers and partners utilizing Trimble Transportation's diverse solutions? As a Technical Support Analyst, you will play a crucial role in troubleshooting issues, identifying product bugs, and collaborating with development, project management, and testing teams to deliver exceptional transportation tools to our commercial clients. This fast-paced role offers the chance to work with a wide range of technologies and diverse stakeholders to ensure our global network moves freight safely and efficiently. About Us Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and...

Location: Columbus, OH Salary: $48.00 USD Hourly - $50.00 USD Hourly Description Job Title: Application support analyst/Production Support Location: Columbus, OH ( 4 days onsite, 1 day remote) Type: 3 Months Contract to Hire Type only W2 Participate with other developers and/or contractors in troubleshooting and identifying problems. Provide technical support on technical matters Show drive and interest in learning new systems, applications, technologies, and most importantly business domains Work in a fast-paced environment and will be good at multitasking Provide Incident and Problem Management support for all Digital applications Research and fulfillment of On Demand/Ad hoc requests by multiple business areas for all Digital applications Good to have Digital Application Monitoring utilizing the following tools: DynaTrace SPLUNK Production Assurance for Infrastructure Releases Disaster Recovery support for annual Testing Maintenance...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The workplace experience support supervisor is responsible for supervising an ESS operations and facilities team for the specific location assigned. This position is responsible for providing direction on and coordinating workplace experience support (i.e., facilities, hospitality, and office operations), and working in concert with other ESS solution set team members to ensure adequate office coverage in the assigned location. This includes the overall building...

Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers' needs, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to...

WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Critical Cloud & Infrastructure Support: IT Support Specialist Location: Remote Supporting: The Defense Logistics Agency (DLA) ** Must hold Active Top Secret Security Clearance** Overview CompTech is seeking a qualified, cleared, Critical Cloud & Infrastructure IT Support Specialist to support mission-critical cloud and infrastructure environments. This role is responsible for the planning, coordination, and delivery of IT support services, including system installation,...

Posting End Date January 13, 2026 Employee Type Regular-Full time Union/Non This is a non-union position Enbridge Gas Ohio. Is seeking a collaborative and innovative Manager, Business Systems Support Manager to lead an outstanding team of specialists and advisors in delivering efficient and effective business support for key business applications across Operations and Engineering. In the role you will work collaboratively with the Business and TIS on continuous improvement of requirements and processes related to business systems and support all aspects of business readiness. You’ll bring an end‑to‑end process perspective, translate change into practical solutions, and help our field teams stay focused on safely operating the core business. This role is critical in ensuring the continued delivery of safe, reliable, and cost-effective energy to our customers. If you're looking for a meaningful career & passionate about making a make a difference in a fast-paced...