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7 technical program manager and management jobs found

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Help Desk & IT Support technical program manager and management Alaska
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Application Support Analyst
Openkyber AK, USA
Title : Start Date : 03/16/2026 End Date : 12/18/2026 Location : Nashville, TN, United States This role is NOT focused on tech-based helpdesk tickets. Our team is not responsible for hardware or connectivity issues or general desktop support. This role is more closely aligned to a system administrator role and all prior experience should be based on system administration of an application or program. Candidates with only hardware-based help-desk experience will not be considered. Position Summary: Under general supervision, the LARS Support Specialist is responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires a proactive approach to resolving system issues, processing change requests efficiently, and implementing solutions as directed. Work Schedule & Expectations: Schedule: Monday Friday, 8:00 AM 4:30 PM CST Location: IN PERSON, with the potential for...

Feb 23, 2026
Or
Customer Service Analyst 3-Support
Oracle Juneau, AK, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 22, 2026
Or
Technical Analyst 3-Support
Oracle Juneau, AK, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Feb 21, 2026
US
Firefighter (Basic Life Support)
U.S. Coast Guard Kodiak, AK, USA
Summary This vacancy is for a GS - 0081 - 5/6/7, Firefighter (Basic Life Support) located in the Department of Homeland Security, U.S. Coast Guard, BASE KODIAK FIRE SAFETY DIVISION -FF in KODIAK, Alaska. Responsibilities You will serve as a Firefighter (Basic Life Support) and be responsible for immediate response to fire alarms, and the control and extinguishment of fires as well as the maintenance and use of firefighting apparatus and equipment. Fights fires aboard ships, cutters, boats, aircraft, hangars, and buildings containing small compartments that aggravate the hazards and danger of the situation. The incumbent performs firefighting driver operator duties and performs predominately non-invasive emergency care in the assessment, treatment, and transportation of patients to higher level medical providers commonly in the form of a clinic or hospital. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:...

Feb 14, 2026
Or
Oracle Health Senior IT Support Lead and Client Success Owner
Oracle Juneau, AK, USA
Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Services Owner and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Services Owner, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded...

Feb 08, 2026
Se
Systems Administrator (GEODSS) - Diego Garcia
Serco Fairbanks, AK, USA
Position Description & Qualifications Looking for a Systems Administrator opportunity at a place you can make a difference every day? Discover this great opportunity in our Diego Garcia location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission. This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance. Serco supports the U.S. Space Force as a prime for their Ground-Based Electro-Optical Deep Space Surveillance (GEODSS) contract to administer and manage GEODSS information systems, IT equipment, mission system software, communications/ security equipment and TEMPEST systems; perform contingency operator duties when SOC is unavailable. Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco . In this role, you will:...

Feb 07, 2026
Or
Customer Service Acct Mgmt Cons 4- Support (Outside CA)
Oracle Juneau, AK, USA
Job Description As a Principal Technical Account Manager, you will be tasked with managing the client relationship for a number of Oracle Health Hosting clients. In this role, you will be the primary customer contact and act as an escalation point for client issues and will engage with the various Oracle teams to efficiently drive and resolve issues. You will closely coordinate with internal and external cross-functional teams to execute client vision and contractual objectives. You will assist with preparing client agendas and leading the weekly client meetings. Provide on-call support for Incident management and client communications for all critical incidents. Responsibilities Main contact for Oracle customers. Manages the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develops and maintains relationships with senior management across lines of business and third parties. Plans and deploys support activities to ensure effective delivery...

Feb 06, 2026
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