California University of Pennsylvania
Clarion, PA, USA
Technology Support Analyst Pennsylvania Western University, Clarion Posting Number: S362P Posting Text: Job Title: Technology Support Analyst Type of Employment: Full Time Bargaining Unit: AFSCME Full-Time/Part-Time: FLSA: Exempt Salary Range: $51,971 Position Classification: Information Technology Technician Department: Information Technology Job Summary / Basic Function: Works directly with the Manager of Client Support Services and the Senior Technology Support Analysts to implement common IT support services. Responsible for researching and resolving a high volume and a wide variety of information technology problems and issues directed to the IT Help Desk and appropriate related units. Performs tier 1 and tier 2 level IT support services. Maintains broad expertise of computer hardware and software, administrative computing standards and academic computing standards. Participates in the...
