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Principal Support Engineer
Oracle Hartford, CT, USA
Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Dec 22, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Hartford, CT, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
Eliassen Group
Level 3 Support Engineer
Eliassen Group Hartford, CT, USA
Level 3 Support Engineer Anywhere Type: Contract Category: Support Industry: Other Workplace Type: Remote Reference ID: JN -122025-104666 Date Posted: 12/07/2025 Shortcut: http://careers.eliassen.com/BaYLlg Description Recommended Jobs Description: Our client, a multinational IT service and consulting corporation, has an excellent opportunity for a Level 3 Support Engineer to work on a 12-month contract opportunity. Work will be fully remote within the 48 contiguous United States. As part of our Support Group, you will join an expert support team dedicated to top priority customers (hyperscalers and OEMs). This team is part of our Hyperscalers lab and works closely with our local engineering group designing these solutions. The main tasks include: This position is open to W2 consultants only. We offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life...

Dec 13, 2025
IG
Power Bi Developer - Customer Support
Insight Global East Hartford, CT, USA
Job Description Insight Global is looking for a Customer Support Power BI Developer to support a manufacturing company onsite 5 days a week in East Hartford, CT. The ideal candidate will have experience implementing accurate, timely, and actionable data insights to support customer operations and industrial performance. This role focuses on data development and automation using Microsoft, SAP, and SQL within supply chain and manufacturing environments. Key Responsibilities include but are not limited to the following: Customer Support Data Analysis Perform comprehensive data reporting across multiple LOBs, including updates, reports, analysis, and distribution on a daily, weekly, and monthly basis. Customer Data Package Create weekly customer data packages featuring key industrial updates such as deliveries, commitments, stock coverage, and gap analysis. Heatmap Reporting Generate heatmaps and commitment reports to visualize risk and performance trends. Status...

Dec 06, 2025
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