5 counselor jobs found in Albany

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Assistant General Counsel, Technology and Managed Services - Senior Manager At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. Our General Counsel’s Office (GCO) supports EY’s business by serving as trusted advisors to the EY community and providing the highest quality legal services to EY’s service lines and business enablement functions. The opportunity: As an Assistant General Counsel for Technology and...

NY HELP No Agency SUNY System Administration Title Project Manager, Data Integration Occupational Category No Preference Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $80000 to $95000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Unclassified Service Travel Percentage 0% Workweek Mon-Fri Hours Per Week 40 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 353 Broadway City Albany State NY Zip Code 12246 Duties Description The State University of New York, or SUNY, is the largest comprehensive system of public higher education in the United States, with 64 colleges and universities spanning the state from Long Island to the Adirondacks to Buffalo. SUNY System Administration employees, based in Albany and New York City, provide critical...

The Senior Project Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized subject matter expertise for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of campaign execution subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: Partners with internal teams to ensure marketing campaigns are designed and...

Description Duties Description Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that performance goals are met. Work with Communication Center representatives to resolve difficult problems and processing issues including status of TAP applications, NYS Residency and IVP appeals and specialized research/problem resolution for schools experiencing more complicated processing issues. Recommend changes to work schedule and staff assignments to ensure Communications Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary Develop reports reflecting individual statistics for Communication Center representatives to ensure service levels are met; set...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description 1. Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. 2. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that performance goals are met. 3. Work with Communication Center representatives to resolve difficult problems and processing issues including status of TAP applications, NYS Residency and IVP appeals and specialized research/problem resolution for schools experiencing more complicated processing issues. 4. Recommend changes to work schedule and staff assignments to ensure Communications Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports reflecting individual statistics for Communication Center representatives to ensure service levels are...