4 education instructor jobs found in Albany

NY HELP Yes Agency Education Department, State Title Associate in School Business Management (NY HELPS), Box PIMS-1022/04263 Occupational Category No Preference Salary Grade 26 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $101410 to $125001 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Information Technology Services Office City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Information Technology Services (ITS) unit is seeking candidates for an Associate in School Business Management position within the Office of Management Services (OMS). The incumbent of this...

Description Duties Description Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that performance goals are met. Work with Communication Center representatives to resolve difficult problems and processing issues including status of TAP applications, NYS Residency and IVP appeals and specialized research/problem resolution for schools experiencing more complicated processing issues. Recommend changes to work schedule and staff assignments to ensure Communications Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary Develop reports reflecting individual statistics for Communication Center representatives to ensure service levels are met; set...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description 1. Supervise and assign work to staff, coordinate schedules and the flow of calls through the Communication Center, analyze and prioritize workload. 2. Establish performance standards for Customer Service representatives; review and analyze work force data reports to ensure that performance goals are met. 3. Work with Communication Center representatives to resolve difficult problems and processing issues including status of TAP applications, NYS Residency and IVP appeals and specialized research/problem resolution for schools experiencing more complicated processing issues. 4. Recommend changes to work schedule and staff assignments to ensure Communications Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports reflecting individual statistics for Communication Center representatives to ensure service levels are...

Summary This position is located in the Mental Health Service at the Albany VA Medical Center in Albany, New York. The Psychology Program Manager functions as part of the outpatient general mental health clinic. The Program Manager provides a variety of treatment modalities in an Outpatient Clinic that meets the diverse needs of Veterans including management of Post­ Traumatic Stress Disorder (PTSD). Recruitment & Relocation Incentive: May be available to highly qualified applicants. Responsibilities The Psychologist Program Manager functions as "Team Leader" or "Coordinator" who is responsible for administrative duties as well as managing and directing clinical activities for a team of health care providers connected with the Post Traumatic Stress Disorder (PTSD) Program. The Program Manager has supervisory control and is responsible for the completion of all required documentation, clinical assessments, monthly and annual reports, as well as ensuring compliance with all...