Full time
MetLife
Aurora, IL, USA
Requirements Description and Requirements Role Value Proposition: The role of the Implementation Leader II is to manage relationships with new and existing customers’ HR/benefits teams and their brokers to implement products within a specific timeline to meet the required effective date. Become familiar with 20+ products made up of Core and Voluntary. Core products include dental, vision, life, disability, and absence management. Voluntary products include, but are not limited to, critical illness, hospital, legal, pet, etc. The Implementation Leader is the first face of the customer as we work with them by regularly leading calls confirming plan design, rates, billing, and other related details. This includes coordination with internal partners including underwriting, contracts, legal and service. There are many moving parts to coordinate the management of the end-to-end process which is critical to successful implementations. Implementation Leaders manage the backend...


