35 customer service analyst jobs found in Bismarck

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Workforce Planning Analyst As a Workforce Planning Analyst, you will have the opportunity to support team leaders developing staff schedules, collecting staff performance and...

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Lead Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial. This role will be aligned to Humana sales technology platforms, helping further advance capabilities that provide a seamless...

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Product Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards....

Become a part of our caring community and help us put health first The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Senior Workforce Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Forecasting Analyst plays a pivotal role in shaping strategic workforce planning through advanced forecasting methodologies, comprehensive data analysis, and insightful consultation. This position is responsible for overseeing and refining staffing forecasts, optimizing resource allocation for contact center and back-office operations, and driving continuous improvement in workforce management...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Manager Rebate Contract Management - Remote Job Description The Manager of Rebate Contract Management oversees contracting, rate generation, reporting, and deliverables for State Medicaid supplemental rebate programs. This role collaborates with internal departments and external partners, including State Medicaid Programs and pharmaceutical manufacturers, to ensure strategic objectives and contractual obligations are met. This role is also responsible for resolving contract disputes and ensuring timely completion of monthly and quarterly deliverables. Responsibilities Partner with internal teams (e.g., Rebate Operations, Account Management, Product Development, Preferred Drug List leadership and analytics) to...

Become a part of our caring community and help us put health first The Staff Utilization Management Pharmacist is a clinical expert responsible for conducting medical necessity and comprehensive medication reviews for prescriptions requiring prior authorization. This role involves evaluating complex clinical scenarios and applying evidence-based criteria to ensure appropriate medication use. The pharmacist addresses moderately complex to complex issues that require critical thinking and in-depth analysis of variable factors. Earn a $5,000 hiring bonus! Bonus is paid after 180 days of employment; you must be employed until that date to be eligible to receive the payment." Location: Remote - United States Schedule: 8-hour shifts, Monday through Friday, between 10:30 AM and 11:00 PM EST OR 10-hour shifts, Tuesday through Friday, between 10:30 AM and 11:00 PM EST Required to work every 5th Saturday Required to work 1 company holiday...

Director, Product Management (RevOps) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by...

Become a part of our caring community and help us put health first Own and manage Medicaid claims analytics dataset using Databricks. Ensure data accuracy, completeness, and readiness to support modeling, reporting, and decision-making. Requires strong project management skills to evaluate the downstream impacts of data changes on actuarial models, reporting tools, and financial results. Lead and manage data-related projects from scoping through post-production validation, partnering with teammates to implement data transformations, automation, and enhancements. Conduct in-depth analysis of healthcare claims to identify data issues and optimization opportunities. Work with actuarial, financial, and clinical teams to assess and determine optimal data solutions. Provide strategic recommendations on data architecture and improvements. Support team in identification of cost drivers, utilization patterns, and anomalies in Medicaid medical claims data. The Actuary,...

Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts....

Sr. Project Management Consultant Job ID 247737 Posted 12-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Administrative, Communications/Public Relations, Data & Analytics, Project Management Location(s) Remote - US - Remote - US - United States of America CBRE is an equal opportunity employer that values diversity. We offer competitive pay, a robust benefits package, wellness programs, and a workplace environment that embraces diversity. Come join our global network of professionals supporting client operations across CBRE. Looking for growth and career advancement? Upon completing six months of successful service, associates may explore career advancement opportunities within the organization! Read on to learn more! About the Role: As a CBRE Senior Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the...

Job Description Oracle's Cloud Infrastructure team is building new IaaS and PaaS technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based service. The OCI Product Management and Customer Engineering team is leading the product vision, incubation, and initial development of products and cloud services with scope across the entire OCI platform. The OCI Market Intelligence Specialist is a strategic and analytical role responsible for gathering, analyzing, and synthesizing market data to inform and influence the strategic direction, product roadmap, sales execution, and go-to-market (GTM) strategy for Oracle Cloud Infrastructure. Responsibilities Key Responsibilities Competitive Analysis: Conduct in-depth...

Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (SaaS, IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act...

This role is responsible for assisting loan officers in the portfolio management activities (generally largest and most complex loans). Will manage assigned credit portfolio, manage the associated credit risk, and identify opportunities for expansion. Key highlights of the role will include the following: Partner with loan officers to effectively administer the management of assigned commercial banking relationships. Perform credit underwriting duties for existing/prospective client relationships, which may include but are not limited to the following: perform detailed credit analysis to determine borrower/guarantor repayment capacity, appropriate loan structuring recommendations, complete credit packages for credit committee approval (new business/reaffirmations) submission. Preparation of underwriting documents will also include collateral analysis on multiple asset classes and preparation of pricing and risk rating models suitable for each credit request. Continuously monitor...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Account Manager - Remote Job Description The Account Manager provides information, analyses, and consulting to Health Plan and Prime senior management. The Account Manager supports senior management and Health Plan Markets teams in communications, client-facing initiatives, including a focus on managing projects and issue management. This role must establish and maintain relationships with designated client counterparts in the pharmacy department and other key client functions as determined by the Sr. Director/Director. Responsibilities Perform business analysis work for client-facing needs. Knowledge of PBM functions such as but not limited to customer service, claims, benefits, prior authorizations,...

Company : Highmark Inc. Job Description : JOB SUMMARY This job manages the development and execution of short-term and long-term objectives to standardize business practices and enhance system applications. Actively participates in and leads projects. Develops and implements appropriate controls and processing methods and manage adherence to. Manages staff responsible for addressing daily system and process issues. Provides leadership in the development, implementation, management and accurate maintenance of all contractually-based producer arrangements. Establishes and maintain all operational and system processes across the organization to support producer arrangements. This role can be remote or hybrid - If you are within 50 miles of an office you are required to be onsite 3 days a week - T, W, Th. ESSENTIAL RESPONSIBILITIES Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching...

Job Description Requirements: Requires knowledge of Oracle internal business procedures (contracting process, business practices) and a good understanding of general business strategy, finance and legal issues. High level, proactive thinking, ability to manage virtual teams, review and develop financial analysis, ability to negotiate are required skills. Must be able to interface with customers. Ability to manage change, experience with License sales and Cloud sales at Oracle and ability to present to senior executives, both internal and external preferred. Need for highly developed communication skills both written and oral. 5 plus years of relevant business experience desired. Advanced degree (Legal, Accounting or MBA) highly desirable. Career Level - IC3 Responsibilities Provide deal strategy, structuring, review and Oracle business policy advice to sales in a broadly assigned territory in an effort to maximize current and future...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. UKG is seeking a highly motivated sales professional as a Strategic Development Manager who will be responsible for net-new logo sales in the mid-market space. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire...

Workplace Strategy & Occupancy Planning Manager Job ID 250685 Posted 08-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Workplace Strategy Location(s) Mountain View - California - United States of America, Remote - US - Remote - US - United States of America About The Role: As a CBRE Workplace Strategy & Occupancy Planning Manager, you will play a crucial role in optimizing our real estate portfolio, ensuring the efficient use of space, and developing a workplace environment that improves employee efficiency, collaboration, and engagement. The ideal candidate will blend strong data analysis skills with a forward-thinking approach to workplace design and policy. Role requires candidate to be in Pacific/Mountain/or Central time zones, working on Pacific Coast hours and be willing to travel to the Bay Area once a month for a week at a time. What You'll Do: Develop and analyze short-term and long-term occupancy...

Job Description The Technical Account Manager Specialist acts as a trusted advisor and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical solutions. The role combines expertise in Oracle products (including SaaS, IaaS, PaaS, and OCI) with advanced account management skills to drive customer success, project execution, and sustained service adoption. This individual serves as a strategist, collaborator, problem solver, and advocate to ensure both organizational and customer goals are achieved. Responsibilities Key Responsibilities Customer & Account Management Serve as the main point of contact for highly complex contracts, providing expert guidance on business processes, product/service functionality, and/or implementation activities. Maintain strong customer relationships, communicating with senior leadership and key stakeholders to ensure satisfaction and alignment with service delivery...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. UKG is seeking a highly motivated sales professional as a Business Development Manager who will be responsible for net-new logo sales in the mid-market and enterprise space. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why?...

Job Description Manage the development and implementatiYou will be leading customer and product contracting and operational efforts from within this group. Work is non-routine and very complex, involving the application of advanced technical/business skills in this area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. This role requires product management expertise, leadership skills, and strong business judgment.on process of a specific company product. Responsibilities Responsibilities The team at OCI is constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to continue to support our world class engineering center with the focus on excellence. We are specifically looking for an experienced and customer-centric product or technical program manager to join the OCI team that will be responsible for:...

Job Description Lead a dynamic team responsible for driving product adoption and market success for the OCI platform through field enablement and event management. Shape product vision, oversee field enablement, and execute product marketing strategies to expand OCI's presence and resonate with targeted customer segments. Responsibilities Responsibilities Lead, coach, and mentor a team supporting business development, product marketing, and operational excellence. Develop and execute product marketing plans-positioning, messaging, competitive analysis, and product launch activities-for OCI services. Oversee field enablement strategies-empowering Sales and Customer Engineering teams with product knowledge, market insights, and tools for customer success. Collaborate closely with product, engineering, sales, and field teams to ensure unified go-to-market execution. Create and deliver high-impact enablement and marketing materials, including...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Job Description As a Security Operations Technical Program Manager, you will be responsible for managing and coordinating security operations programs, projects, and initiatives within the OCI ecosystem. You will work closely with various teams, including security engineering, cloud operations, and product development, to enhance security measures and respond to emerging threats. The role requires strong technical expertise, excellent program management skills, and a strategic mindset to drive security improvements across the organization. Key Responsibilities: Lead and manage security operations programs, including threat detection, incident response, and security monitoring, ensuring alignment with industry best practices and security standards. Develop and maintain security processes, playbooks, and documentation to streamline security operations and incident management. Coordinate and facilitate communication between security teams,...