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199 customer account manager jobs found in Boston

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UU
Customer Account Manager 2
UKG (Ultimate Kronos Group) Boston, MA, USA
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Key Responsibilities: Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on...

Feb 10, 2026
Or
Technical Project Manager - Hardware Delivery (Badging & Visitor Management Devices)
Oracle Boston, MA, USA
Job Description The Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery, configuration, deployment, and lifecycle management of self-service badging kiosks, printers, and visitor management hardware at Oracle's Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations, the TPM's primary focus is to ensure robust, scalable, and efficient hardware management for badging and visitor operations that support secure, high-availability access for employees, visitors, and other personnel, including at unattended locations. The role is crucial for reducing operational costs, improving workflow efficiency, and maintaining compliance with security and audit requirements on a global scale. Responsibilities Hardware Delivery & Lifecycle Management Lead the end-to-end delivery, configuration, deployment, ongoing maintenance,...

Feb 17, 2026
Or
Senior Director, Outbound Product Management/Content Creation for AI in Fusion Applications
Oracle Boston, MA, USA
Job Description Job summary We are looking for a creative and content-driven product manager or marketer who has domain expertise in enterprise applications and agentic AI. You will have the opportunity to shape the narrative of AI in Oracle Fusion Applications. This role requires the ability to translate complex technical concepts into their impact on business outcomes. Who we are We are a small, collaborative, and hands-on team in product development that focuses on outbound communications and content at the suite level. This includes product messaging and positioning, collateral, executive presentations, and keynotes for global events. Responsibilities What you'll do Articulate why AI built into enterprise applications delivers differentiated value versus bolted-on AI solutions Reframe technical concepts and product capabilities in the context of customer value Create high-impact marketing content that engages customers and positively...

Feb 10, 2026
Or
Senior director product management / content applications
Oracle Boston, MA, USA
Job Description Job summary We are looking for a creative and content-driven product manager or marketer who has domain expertise in enterprise applications and agentic AI. You will have the opportunity to shape the narrative of AI in Oracle Fusion Applications. This role requires the ability to translate complex technical concepts into their impact on business outcomes. Who we are We are a small, collaborative, and hands-on team in product development that focuses on outbound communications and content at the suite level. This includes product messaging and positioning, collateral, executive presentations, and keynotes for global events. Responsibilities What you'll do Articulate why AI built into enterprise applications delivers differentiated value versus bolted-on AI solutions Reframe technical concepts and product capabilities in the context of customer value Create high-impact marketing content that engages customers and positively...

Feb 10, 2026
GR
Customer Success Manager (Strategic Growth Accounts) #4627
GRAIL Boston, MA, USA
Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking a highly strategic, relationship-driven Customer Success Manager to...

Feb 20, 2026
Lensa
Full time
 
MANAGER OF FACILITIES SERVICES, BUMC Facilities Management
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Boston University. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. MANAGER OF FACILITIES SERVICES, BUMC Facilities Management Job Description MANAGER OF FACILITIES SERVICES, BUMC Facilities Management Category Charles River Campus --> Professional Job Location Boston, MA, United States Tracking Code 26500091290130 Posted Date 1/30/2026 Salary Grade Grade 50 Expected Hiring Range Minimum $80,200.00 Expected Hiring Range Maximum $96,600.00 The salary of the finalist selected for this role will be set...

Feb 22, 2026
MasterCard
Full time
 
Manager, People & Capability, Product Management, Recruiting & Onboarding
MasterCard Boston, MA, USA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, People & Capability, Product Management, Recruiting & Onboarding Mastercard’s People & Capability (P&C - aka HR) Product organization is evolving toward an integrated, value driven product ecosystem that supports an integrated, scalable employee experience across all platforms throughout the entire hire to retire journey. As part of this transformation and Mastercard’s broader Global Talent Acquisition (GTA) strategy, the Attract...

Feb 20, 2026
Or
Director of Data Center Design Management
Oracle Boston, MA, USA
Job Description The Director of Data Center Design Management is accountable for leading a team of Design Managers responsible for the end-to-end design lifecycle of large-scale Oracle Cloud Infrastructure data center programs. This leader drives technical excellence, organizational clarity, and execution discipline across multiple concurrent campuses and regions. The Design Management team provides strategic oversight across critical infrastructure design (mechanical, electrical, controls), ensuring alignment with OCI's established requirements. This team partners closely with Engineering, Construction, Planning, Commissioning, Operations, Supply Chain, and executive leadership to enable predictable, high-quality delivery at hyperscale. Must be able to travel domestically and internationally (10-25%). Responsibilities Key Responsibilities Organizational Leadership & Team Development Lead, mentor, and develop a high-performing team of Design Managers...

Feb 17, 2026
CO
Senior Manager, Product Management - Velocity Black Request Experiences (Remote)
Capital One Financial Corporation Boston, MA, USA
Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

Feb 16, 2026
GL
Lead ServiceNow Engineer - Integrated Risk Management (IRM)
Guardian Life Boston, MA, USA
This is a senior-level role designed for a ServiceNow Risk Management expert who not only delivers high-quality solutions but also maintains strong awareness of ServiceNow's product roadmap, upcoming IRM capabilities, and industry best practices. The individual will actively engage with ServiceNow product teams, stay ahead of platform innovations, and help Guardian assess how emerging features can strengthen our ERM capabilities. You will partner closely with business stakeholders, ServiceNow platform engineering, enterprise architecture, data teams, and risk domain leaders to shape the evolution of our risk technology ecosystem. The position reports to the Head of Enterprise Risk Technology and operates as part of a senior development group responsible for delivering, maintaining, and advancing Guardian's risk management applications on ServiceNow. You will drive improvements in configuration standards, system reliability, performance, and automation. You serve as a mentor...

Feb 16, 2026
Or
Senior Director, Technical Program Management - Database Security
Oracle Boston, MA, USA
Job Description Senior Director, Technical Program Management - Database Security As part of the Oracle Database Division Security Program Office, you will play a key leadership role in defining, driving, and operationalizing security requirements across the entire Database Division You will partner closely with Database Development, Security Engineering, Product Management, and the broader Oracle security community to advance the security posture of Oracle's flagship RDBMS technologies and their integrations across OCI. This role requires a senior technical leader with deep familiarity with relational database systems, SQL, storage engines, transaction processing, and the security models that govern them-ranging from authentication/authorization frameworks to auditing, encryption, redaction, and secure configuration baselines. You will lead cross-functional programs that translate evolving global security and regulatory regimes into actionable changes across the Oracle...

Feb 14, 2026
MasterCard
Full time
 
VP, People & Capability, Product Management
MasterCard Boston, MA, USA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary VP, People & Capability, Product Management Overview Mastercard’s People & Capability (P&C – aka HR) Product organization is evolving toward a value driven product ecosystem that supports an integrated, scalable employee experience across all platforms that enable our hire to retire journey. We are moving away from legacy thinking. This role isn’t about maintaining the status quo; it’s about building the engine that helps take our workforce...

Feb 13, 2026
KeyBank
Full time
 
Vice President Portfolio Management (Commercial Upper Middle Market)
KeyBank Boston, MA, USA
Location: 127 Public Square, Cleveland Ohio *** Vice President, Portfolio Management (Commercial) team is growing! *** Position will be hybrid 3+ if selected individual is within 30 miles of a Key Office (non-branch); Otherwise, position may be remote. Job Summary The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients...

Feb 13, 2026
TI
Director, Product Management, Small Commercial (Alternative Distribution)
Travelers Insurance Company Boston, MA, USA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Product Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards....

Feb 13, 2026
BR
Full time
 
Vice President, Wealth Management Whole Portfolio Product Manager
BlackRock Boston, MA, USA
About This Role The US Wealth Portfolio Design and Services Pillar team is responsible for product development and commercialization of Whole Portfolio Solutions business - one of the fastest growing and most innovative product areas at BlackRock. Whole Portfolio Solutions is a comprehensive offering that helps advisors design, customize and manage portfolios. We are looking for a Vice President to join the team to manage the business operations of our whole portfolio business with a focus on product activation across platform partners. Whole Portfolio Vice President Example Responsibilities Manage operational and service functions across whole portfolio implementation partners, supporting roadmap and strategic initiatives. Assist in maintaining strong working relationships with partners by tracking requirements, documenting enhancements, and coordinating updates across teams. Coordinate and support product integration and activation across platform partners including...

Feb 13, 2026
Computer Aid, Inc.
Supplier Management Specialist
Computer Aid, Inc. Boston, MA, USA
Supplier Management Specialist Req number: R7095 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Supplier Management Specialist ready to take us to the next level! If you have clerical and customer service skills, and are looking for your next career move, apply now. Job Description The Supplier Support Specialist is responsible for managing supplier onboarding, compliance, and...

Feb 09, 2026
Or
Oracle Health Engagement Management Consulting Practice Director
Oracle Boston, MA, USA
Job Description Oracle Health has an exciting opportunity for an Engagement Management Consulting Practice Director to join our team! This position is responsible for leading a practice engagement management team to include program managers, project managers, Oracle Health integration architects and partner implementation responsibilities. Description As an Engagement Management Practice Director leader, you will be responsible for business operations, revenue attainment, customer critical issues, and ensuring teams are delivering to standard best practices across engagement management for Oracle Health implementations. These teams are accountable for projects across a customer's roadmap. This encapsulates customer satisfaction, project leadership, resource planning, financial and risk management as well as project issues. Career Level - M4 Responsibilities Responsibilities include: Accountable for operational/financial metrics Supporting close...

Feb 07, 2026
CG
Sr Director of Product Management
Cengage Group Boston, MA, USA
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Feb 07, 2026
Or
Snr Manager, Financials Value Stream Product Management team
Oracle Boston, MA, USA
Job Description You will provide strategic direction and day-to-day leadership for a team of seven Product Managers, each owning a distinct area of our financial solutions portfolio. This includes setting clear priorities, coaching individuals toward their professional growth, and ensuring the team is aligned and executing against our broader product and business objectives. You will serve as a key voice in defining how AI is applied across our financial product roadmap - not just as a feature, but as a strategic capability woven into the core user experience. This means working closely with data science, engineering, and domain experts to evaluate where AI creates genuine value for our customers and translating that into actionable product requirements and roadmap commitments. You will act as a bridge between executive leadership and the product organization, ensuring that business strategy is clearly communicated downward and that product insights, risks, and...

Feb 07, 2026
Lensa
Full time
 
Xfinity Retail District Manager- Massachusetts
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Blufox Mobile. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Listing: Xfinity Retail District Manager Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail District Manager Compensation...

Feb 23, 2026
Or
Senior Manager, Power Infrastructure Construction
Oracle Boston, MA, USA
Job Description As a Senior Construction Manager, Power Infrastructure, you will play a critical role in delivering large-scale power infrastructure projects that enable reliable and scalable data center operations. Your leadership will be central to driving consistent execution across power development projects by managing schedules, costs, risks, and coordination with power developers and delivery partners. Working closely with internal teams and external stakeholders, you will help translate development requirements and contractual obligations into disciplined, on-the-ground construction execution that supports broader data center growth objectives. From a construction delivery perspective, you will be responsible for overseeing and coordinating complex power infrastructure activities, ensuring compliance with safety, quality, and technical standards while maintaining control of schedule and budget performance. You will engage with developers, contractors, and internal...

Feb 23, 2026
Or
NetSuite Sales Account Manager - Midwest
Oracle Boston, MA, USA
Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management, HR, professional services automation, and omnichannel commerce modules, NetSuite gives businesses the visibility, agility, and control needed to grow. As an employee of the first cloud company with a 25-year proven track record, you'd be working for a technology company that now has tens of thousands of customers from around the globe. And as part of Oracle, our benefits are second to none. Between health and wellness, preparing for the future and more, we offer the best in global benefits. Click here (https://www.netsuite.com/portal/home.shtml) to learn more about Oracle NetSuite! #lifeatNetSuite We are...

Feb 23, 2026
Or
Principal Technical Program Manager (OCI) - Japanese/English
Oracle Boston, MA, USA
Job Description The Oracle Cloud Infrastructure (OCI) Dedicated Cloud Product Solutions Product Support Engineering team is looking for an experienced and motivated Principal Technical Program Manager (TPM) to spearhead engagement, technical advisement, and relationship management with OCI's Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) customers. You should be passionate about delivering services to customers while also possessing a deep understanding of strategic business objectives. TPMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. Work is non-routine and exceptionally complex, involving the application of advanced technical...

Feb 23, 2026
Or
Sr Project Manager- ERP Products (Distribution) Implementations- NetSuite
Oracle Boston, MA, USA
Job Description The Sr. Project Manager will primarily be responsible for managing the delivery of NetSuite's Professional Services implementations for Wholesale Distributors, Retailers and/or Manufacturers. Under NetSuite's SuiteSuccess Methodology guidance, the resource will drive the delivery of NetSuite's Professional Services engagements according to the agreed-upon scope, time, and budget - all while ensuring the highest degree of customer satisfaction. The Sr. Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite's Professional Services. The Sr. Project Manager will manage multiple concurrent projects and will work with several resources within a matrix environment. From Initiation through to completion, the Sr. Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process,...

Feb 23, 2026
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