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20 customer service specialist jobs found in Boston

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AF
Technical Release Management Specialist (Hybrid)
American Family Insurance Boston, MA
The Technical Release Management Specialist collaborates with others to provide and maintain applications that meet business needs. You will be responsible for design and development for simple to moderately complex business solutions. You will report to the Senior Manager, Technology Services. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Boston, MA 02110 We will not consider candidates who require current or future sponsorship for this position #LI-Hybrid Position Compensation Range: $90,000.00 - $147,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities You will design and develop solutions to the level of quality defined by the requirements in adherence with standards, methodology and internal controls. You will understand and identify system dependencies....

May 24, 2026
TB
Senior Marketing Manager, Customer Segmentation Strategy
TD Bank Boston, MA
Work Location: New York, New York, United States of America Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Marketing Job Description: This role is not eligible for TD work visa support or sponsorship (e.g., H-1B, F-1 OPT/STEM OPT,...

May 12, 2026
UB
Supervisory Business and Administrative Management Specialist
US Bureau of Reclamation Boston, MA
Summary The U.S. Attorney for the District of Massachusetts represents the entire state and its 6.8 million residents. Of the 94 U.S. Attorneys' Offices throughout the United States and its territories, the District of Massachusetts is one of the busiest, prosecuting a broad range of cases including national security, white collar crime, public corruption, cybercrime, narcotics and money laundering, organized crime and gang violence, and civil rights violations. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency CTAP, ICTAP, all U.S. Citizens and Nationals Duties This position is also being announced to applicants under Merit Staffing procedures under...

May 08, 2026
Or
Data Center Associate Project Manager - Special Projects
Oracle Boston, MA
Job Description The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Data Center Project Manager to oversee the construction of data centers performed by colocation providers after the data center...

May 31, 2026
Or
Data Center Project Manager - Special Projects
Oracle Boston, MA
Job Description The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Data Center Project Manager to oversee the construction of data centers performed by colocation providers after the data center...

May 30, 2026
Or
Data Center Senior Facilities Service Manager - Electrical (M3)
Oracle Boston, MA
Job Description This role is focused on maintenance execution, operational readiness, safe work practices, and uptime protection rather than system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program , ensuring technicians can safely and consistently execute electrical maintenance in accordance with approved engineering standards and mission-critical operating requirements. Responsibilities Eligibility and Location Requirements This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle's relocation policies. Role Overview As Senior Facilities Service Manager - Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe, reliable, and disciplined execution of maintenance and troubleshooting activities across mission-critical power infrastructure....

May 24, 2026
GR
Full time
 
Community Manager - Lantera
Greystar Real Estate Partners LLC Boston, MA
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY This role...

May 21, 2026
Le
Full time
 
Data Privacy Manager
Lendistry Boston, MA
Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law. If you need assistance or accommodation due to a disability, you may contact us at hr@lendistry.com Lendistry does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to submitting any information relating to a potential candidate. Without a signed MSA, Lendistry shall not be responsible to any individual or entity for any payment relating to any form of fee or compensation. And, in the event that a resume or candidate is submitted by a recruiter, an employment...

May 20, 2026
Or
Senior Data Center Construction Project Manager
Oracle Boston, MA
Job Description The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Sr Data Center Construction Project Manager to provide expert oversight and technical leadership for the construction of data...

May 17, 2026
Or
Principal Data Center Construction Manager
Oracle Boston, MA
Job Description The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Data Center Construction Manager to provide expert oversight and technical leadership for the construction of data centers...

May 17, 2026
CO
Senior Manager, Technical Writing - Capital One Software (Remote)
Capital One Financial Corporation Boston, MA
Senior Manager, Technical Writing - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address...

May 13, 2026
WW
AI Solutions Executive - East Region
World Wide Technology Healthcare Solutions Boston, MA
Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at...

May 12, 2026
Se
Configuration Management Specialist
Serco Boston, MA
Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...

May 11, 2026
WW
AI Solutions Executive - Global
World Wide Technology Healthcare Solutions Boston, MA
Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at...

May 11, 2026
PC
Account Manager, Digital Commerce & Ecomm
Publicis CoLab Boston, MA
Company description Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com Overview Profitero+ is looking to hire an Account Manager onto our Customer Success team to help manage our growing portfolio of clients! In this role, you will be responsible for supporting and developing our growing branded customer base and will serve as a trusted point of contact for a book of 10-12 accounts within our rapidly-expanding portfolio of CPG brands. The ideal person in this role will leverage their holistic...

May 04, 2026
Or
Special Projects Manager- Data Centers (Shackelford County, TX)
Oracle Boston, MA
Job Description As a Special Project Manager, Data Center Facilities Remediation Projects , you will lead the execution of complex remediation, upgrade, and retrofit projects across OCI's mission-critical data center portfolio. This role is responsible for managing project teams and driving projects from concept through commissioning and operational handoff, with accountability for budget, schedule, design coordination, permitting, construction oversight, safety, and stakeholder alignment. This role is suited for a manager who can lead high-impact construction and remediation work in live or partially live critical environments while developing project talent and ensuring consistent execution across multiple workstreams. You will partner closely with Design, Construction, Facilities Operations, Engineering, Commissioning, Procurement, Finance, and vendors to ensure projects are delivered safely, efficiently, and in a way that protects long-term operational sustainability....

May 04, 2026
Or
Director, Compliance & Property Management (Shackelford County, TX)
Oracle Boston, MA
Job Description As Director of Compliance & Property Management you will lead the administrative, governance, and regulatory management of Oracle Cloud Infrastructure's growing hyperscale data center property portfolio. This role owns property-related strategy and execution across land administration, municipal coordination, regulatory compliance, lease and contract obligations, permitting, environmental and safety oversight, non-critical site services, and long-range property governance. This leader serves as a key point of contact between Oracle and external stakeholders including municipalities, counties, utilities, landlords, landowners, economic development agencies, and regulatory bodies. The role ensures OCI sites remain compliant, well-governed, operationally supportable, and positioned for future growth. In addition to core property governance responsibilities, this role also leads adjacent site-support functions including Logistics Managers, Audit &...

May 04, 2026
PE
Team Manager, Customer Success - Higher Education
Pearson Education Services Boston, MA
The Team Manager, Customer Success will lead a team of Customer Success Specialists (CSS) and serves as a critical member of the Pearson Customer Success leadership team. This role is dedicated to protecting the base of existing customers by retaining and renewing business through deep partnership with Higher Education educators. As an outcome-based leader, you are responsible for ensuring your team drives revenue retention not just through reactive support, but by ensuring value realization. You will coach your team to anticipate the needs of the educator, providing a proactive engagement model that ensures a seamless, frictionless experience with our products and platforms. The Team Manager reports directly to the Head of Customer Success. Impact You Will Make in This Role Lead and Develop a High-Performing Team: Build, manage, and mentor a team of CSSs who support Higher Education customers, providing the ongoing coaching, feedback, and development necessary to...

May 04, 2026
Or
Senior Logistics & Transportation Manager (Shackelford County, TX)
Oracle Boston, MA
Job Description As Senior Logistics & Transportation Manager , you will lead onsite logistics, shipping and receiving, asset coordination, fleet management, campus transportation, and workplace-related site support services for OCI's mission-critical data center campus operations. This role is responsible for ensuring site logistics and transportation activities are executed in a safe, organized, service-oriented, and highly reliable manner that supports continuous operations and a positive experience for employees, vendors, and visitors. This onsite leadership role blends logistics coordination, transportation oversight, asset support, site administration, and operational services. You will directly lead logistics personnel and related support resources, overseeing the processes, vendors, vehicles, and team activities that keep site support functions running smoothly, including shipping and receiving, delivery coordination, inventory support, fleet readiness, campus...

May 03, 2026
Or
Building Automation Manager (Shackelford County, TX)
Oracle Boston, MA
Job Description As Building Automation Manager , you will lead a team responsible for the implementation, support, and continuous improvement of building automation and operational technology systems that support OCI's mission-critical data center facilities. This role bridges strategy and execution, ensuring BMS, controls, OT network, and related automation systems are reliable, secure, maintainable, and aligned with operational standards. You will manage engineers and technical partners supporting automation systems across one or more regions, while partnering closely with facilities operations, design, commissioning, construction, IT, and cybersecurity teams. This role is responsible for translating automation standards into executable programs, supporting major initiatives, improving operational consistency, and developing technical talent within the building automation function. Responsibilities Key Responsibilities Lead building automation, controls,...

May 03, 2026
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