89 director service excellence jobs found in Boston

Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Director to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. This Product Director will have a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a...

JOB REQUISITION Client Solutions Director (Management Resources) LOCATION MA BOSTON JOB DESCRIPTION Robert Half is looking for professionals to join our business development team. As a Client Solutions Director in the Management Resources practice, you will focus on cultivating project and business consulting opportunities within finance and accounting, human resources and operations, and business systems and transformation. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills, and enjoy a fast-paced environment, contact us today! SUMMARY As a Client Solutions Director, you will be responsible for: Introducing our services via video, telephone, and in-person meetings with new and existing clients. Developing enterprise-wide relationships with key stakeholders to present Robert Half’s suite of offerings for complex client initiatives requiring senior-level professionals. Researching trends...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Indeed. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Our Mission As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) Day to Day As Senior Director, Workforce Management & Global Service Operations, you will serve as a...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for PAREXEL. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Home Based US As Executive Director, Project Management, Patient Safety you will oversee the management and leadership of Parexel's Patient Safety pillar, team or functions within Patient Safety organization. In this case, the Patient Safety Project Leadership Organization. The Executive Director will work with senior management, customers, business development, and project teams providing oversight of processes and functions related to the delivery of a program or portfolio of...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for WuXi AppTec. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview STA Pharmaceutical, a WuXi AppTec Company, has an exciting opportunity for a Manager/Senior Manager, CMC Project Management. This position will be responsible for managing DS and DP projects within STA. The position will lead the orderly progression of projects from the proposal stage through project completion by interacting with the client, technical team, and business development team. The incumbent will also participate in business development activities such as...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: We are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4-5 multi-year, enterprise-wide technology transformations. These include the implementation of an employee AI Center of Excellence, employee experience transformation, and the...

A leading global financial services organization is seeking a Change Management Project Manager to lead medium to large-scale strategic initiatives across multiple business units. This role is responsible for driving projects through the full lifecycle—from planning and budgeting through execution and delivery—while ensuring alignment with business goals, timelines, and quality standards. The ideal candidate is a leader with deep project management expertise, excellent stakeholder management skills, and experience delivering complex initiatives in a regulated financial services environment. Key Responsibilities: Project Management & Delivery Lead cross-functional teams in defining project scope, planning, budgeting, and execution Drive projects to completion on time, within scope, and within budget using best-practice methodologies Manage project risks, issues, dependencies, and resources throughout the lifecycle Review business cases, requirements,...

Job Description The Director of Data Center Design Management is accountable for leading a team of Design Managers responsible for the end-to-end design lifecycle of large-scale Oracle Cloud Infrastructure data center programs. This leader drives technical excellence, organizational clarity, and execution discipline across multiple concurrent campuses and regions. The Design Management team provides strategic oversight across critical infrastructure design (mechanical, electrical, controls), ensuring alignment with OCI's established requirements. This team partners closely with Engineering, Construction, Planning, Commissioning, Operations, Supply Chain, and executive leadership to enable predictable, high-quality delivery at hyperscale. Must be able to travel domestically and internationally (10-25%). Responsibilities Key Responsibilities Organizational Leadership & Team Development Lead, mentor, and develop a high-performing team of Design Managers...

Job Description The Global Physical Security (GPS) Systems Operations Team is seeking an experienced Technical Project Manager (TPM) - Hardware Delivery to oversee the delivery, configuration, deployment, and lifecycle management of self-service badging kiosks, printers, and visitor management hardware at Oracle's Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations, the TPM's primary focus is to ensure robust, scalable, and efficient hardware management for badging and visitor operations that support secure, high-availability access for employees, visitors, and other personnel, including at unattended locations. The role is crucial for reducing operational costs, improving workflow efficiency, and maintaining compliance with security and audit requirements on a global scale. Responsibilities Hardware Delivery & Lifecycle Management Lead the end-to-end delivery, configuration, deployment, ongoing maintenance,...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary VP, People & Capability, Product Management Overview Mastercard’s People & Capability (P&C – aka HR) Product organization is evolving toward a value driven product ecosystem that supports an integrated, scalable employee experience across all platforms that enable our hire to retire journey. We are moving away from legacy thinking. This role isn’t about maintaining the status quo; it’s about building the engine that helps take our workforce...

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE With minimal oversight and proven experience and knowledge of benefits operations, the Senior Benefits Specialist is responsible for efficient and accurate administration of all employee benefits including the Leave of Absence programs and process. This role is crucial for identifying trends, process improvements and opportunities to enhance the benefits offered and to provide excellent employee experience. Senior Benefit Specialist collaborates with benefits consultants and senior manager on program enhancements and new...

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE This leadership role oversees Infrastructure, Cloud, Platform Engineering and Platform Support at MFS, managing both strategic direction and day-to-day operations. The role leads through Sr. Managers and Directors and has full accountability to ensure availability, performance, and evolution of platform engineering and L1/L2 platform support; and infrastructure technologies across global offices-especially focusing on Microsoft Azure, open systems (Linux/Unix/Windows), storage optimization, and database platforms. The...

Location: 127 Public Square, Cleveland Ohio *** Vice President, Portfolio Management (Commercial) team is growing! *** Position will be hybrid 3+ if selected individual is within 30 miles of a Key Office (non-branch); Otherwise, position may be remote. Job Summary The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients...

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Product Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards....

Cloud Architect, Product Management Location: Remote (US-based) About the Role We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions. You thrive at the intersection of technical execution and product strategy . You'll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments. Key Responsibilities Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product...

Job Title Director, Category Management Job Description Summary We are seeking a highly knowledgeable and experienced Director, Category Management to lead our Facilities Category Management team. The ideal candidate will possess deep expertise in procurement of Integrated Facilities Management (IFM) services and products such as janitorial, HVAC, landscaping & fleet management services along with maintenance, repair & operations (MRO) supplies. The Director will have knowledge including pricing strategies (to ensure cost-effective solutions without compromising quality) and knowledge of industry best practices and emerging trends to continuously improve delivery to C&W’s clients. This role involves providing guidance and strategy to a team of Category Managers, developing Category Management program materials, and leading the development of a robust preferred supplier program. This role requires strong leadership, excellent organizational skills, the ability...

REQ ID 97736 POSTED Mar 3, 2026 FUNCTION Sales LOCATION Boston, MA, US, 02108 ACCOUNT EXECUTIVE, SPECIALTY-MULTI CHANNEL LUXURY FIELD SALES, MA, ME, NH, CT, NY COTY is looking for smart leaders who are fast and passionate. We are looking for a Field Sales Account Executive to cover the dynamic Boston, MA and surrounding areas market. The ideal candidate will be goal driven, with a positive, team-oriented mindset. We are looking for someone who is collaborative, creative and willing to think outside of the box to find the best ways to bring the highest level of service to our retail customers and the engaged consumers they bring to Coty. RESPONSIBILITIES As our Account Executive, you are responsible for delivering retail sales goals (*detailed KPIs listed below), while strengthening local account penetration and retailer joint business planning – with a disproportionate growth acceleration in top potential doors. The AE also owns critical...

Job Description Position Purpose: The Area Credit Manager role at SRS exists to safeguard and expedite recovery of the company's assigned account receivable portfolio, under the oversight of the Regional Credit Manager. The incumbent will handle collection calls, customer account reviews, provide guidance on account status to internal teams, process credit applications and job accounts, while also maintaining diligent notes on clients within the company system. This role also necessitates strategic collaboration with both internal and external stakeholders, and involves direct training for progression into a Regional Credit Manager role, strengthening the company's overall financial management practices. Key Responsibilities: Oversee and manage the company's accounts receivable portfolio, ensuring timely collection and safeguarding of assets, under direction from the Regional Credit Manager and the Director of Credit. Make consistent collection calls on due and...

Account Executive - YSL/Prada/Miu Miu Beauty Location: Boston Division: L’Oréal Luxe Reports to: Regional Sales Director Who We Are At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries. Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments. We're proud to have earned recognition as industry leaders in: Most Innovative Companies - Fast Company, 2023 Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023 Top 25 World's...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description The Physician Informatics Executive supports the VA’s Federal EHR deployment and advances clinical informatics initiatives to improve care delivery and patient outcomes. This position requires deep expertise in clinical care, health informatics, executive leadership, and change management to drive organizational transformation. Working with stakeholders across all levels - leadership and clinical end-users at VAMC, VISN, and national levels - the Physician...

It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards. This role provides strategic direction, operational oversight, and subject matter leadership across fraud investigations, SAR referral...

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Job Summary We are seeking a Senior AI Program Manager to serve as the...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Ford Motor Company. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and...