3 telephone operator jobs found in Chicago

Overview: T he STR Customer Service Team Lead provides direct oversight of daily customer service operations supporting the GSA Short-Term Rental (STR) Program. The Team Lead supervises Customer Service Representatives (CSR I, CSR-II; and CSR–III), ensures compliance with program policies and contractual performance standards, and serves as the primary escalation authority for complex federal user and vendor inquiries. Minimum Qualifications Bachelor’s degree preferred; extensive relevant professional experience may be substituted in lieu of formal education. 7-10 years of experience in customer service, logistics operations, or call center environments, with demonstrated supervisory or team leadership experience. Demonstrated ability to manage operational performance metrics. Proficiency in Microsoft Office, particularly Excel. Proficiency in Adobe Acrobat. Experience navigating the following federal systems: SAM.gov and FPDS.gov. Strong written and verbal...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. As a member of the Pass-Through Consulting Group (PSCG), you will be focused on the core tax issues that affect the heart of the firm’s client base and an increasingly important part of the national and global business world. The PSCG team works in concert with our local offices and M&A teams in assisting our clients with transactions, leads internal and external trainings and develops and deploys forward-looking internal and go-to-market solutions that help RSM lead in...

About the Role: As a CBRE Technical Manager, you will assist with the management of the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of?buildings.? This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.? What You'll Do: *? * Work closely with other CBRE Technical Managers to help establish and sustain CBRE Critical Environment technical operational processes and procedures for each location in line with contractual requirements and industry's best practices. Manage operations and maintenance for assigned facilities. Assist in the development of operating and capital budgets.? Drive the acquisition of new management contracts. Facilitate the development of as-built drawings Maintain on-going...