3 senior ux designer jobs found in Concord

Job Description We are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. Strategy and Vision: Develop a compelling product vision and multi-year strategy for AI Agents in customer service, aligning with the company's overall objectives. Establish clear market positioning and value propositions to drive adoption and revenue...

Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to join a highly collaborative team dedicated to prioritizing customer value embedded in the products we build. This role will focus on overseeing a portfolio of products (such as eTexts and print books, and our homework platform, MyLab XL) by capitalizing on market opportunities, meeting customer needs, and delivering improved learner outcomes which ultimately drive value for our end users and revenue for Pearson. We value teamwork, trust, flexibility, achievement, curiosity, and solving difficult problems. The role reports to the Director of Commercial Portfolio Management for Math and Physical Science. Key Responsibilities Serve as the voice of the customer by working with colleagues in North America (and globally) to support the identification, assessment, and prioritization of market opportunities & customer pain points in math education, ensuring focus on...

Job Description The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By embedding generative and conversational AI into these applications, we empower clinicians to simplify their workflows, reduce manual tasks, and focus more on patient care. Our diverse team of innovators is building the future of conversational clinical interfaces-improving the lives of patients and providers worldwide. We work with the agility of a start-up and the impact of an industry leader. Join us and shape the future of healthcare. We are seeking a highly motivated Senior Principal Product Manager to drive the end-to-end development of Clinical AI Agents-from concept to release. In this role, you will work closely with data science, engineering, and UX to explore new opportunity spaces, define gold-standard training data requirements, guide the model development lifecycle, and ensure the delivery of safe,...