3 help desk it support jobs found in Indianapolis

The Manager of IT Corporate Support is responsible for overseeing corporate support services (inclusive of tech desk and hardware support), collaboration & conference room management, and voice systems across JD Finish Line Corporate Office and Distribution Center (including Shoe Palace). This role is pivotal in setting strategic direction for processes and procedures, acting as the voice of IT within the organization. Building and nurturing relationships across various departments are key to success. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties: Leading strategic planning for the corporate support teams, managing resources, and setting priorities. Collaborating closely with other support leadership to align and standardize Service Level Objectives. Overseeing Support Supervisors to ensure coverage during...

The Manager of IT Corporate Support is responsible for overseeing corporate support services (inclusive of tech desk and hardware support), collaboration & conference room management, and voice systems across JD Finish Line Corporate Office and Distribution Center (including Shoe Palace). This role is pivotal in setting strategic direction for processes and procedures, acting as the voice of IT within the organization. Building and nurturing relationships across various departments are key to success. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties: Leading strategic planning for the corporate support teams, managing resources, and setting priorities. Collaborating closely with other support leadership to align and standardize Service Level Objectives. Overseeing Support Supervisors to ensure coverage during...

Position Description & Qualifications The Army PPB BOS program is seeking a CM Specialist to deliver cloud-based configuration management, DevSecOps, and release engineering activities to support the enterprise systems. Serco supports the US Army as the prime for PPB BBOS and consists of multiple managed cloud environments and numerous hosted data, applications, and processes that enable Army Planning, Programming and Budgeting (PPB) processes to develop the Army Future Years Defense Program (FYDP). Our team performs administration, maintenance, and improvement of IT systems that collect POM, Budget Estimate Submission (BES) and President's Budget resources data deemed necessary to accomplish the Department's mission. In this role, you will: Support applications and systems operating within AWS GovCloud and Commercial Cloud environments/ Be responsible for developing, maintaining, and enforcing software configuration management tools and processes that...