Full time
HUB International
Kansas City, MO, USA
Primary Role The Senior Employee Benefits Account Manager works collaboratively with the Producer and Account Executive managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues. Duties And Responsibilities Collaborates on delivering multi-year strategic plan. Manages projects in concert with the client including, but not limited to, all vendor implementation. Provides benchmarking reports to client (annually, quarterly or monthly) Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs Manages claims and coverage issue resolution for clients’ employees when elevated from HR. Provides assistance with clients’ billing and eligibility...

