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69 customer relationship manager jobs found in Lansing

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GL
Lead ServiceNow Engineer - Integrated Risk Management (IRM)
Guardian Life Lansing, MI, USA
This is a senior-level role designed for a ServiceNow Risk Management expert who not only delivers high-quality solutions but also maintains strong awareness of ServiceNow's product roadmap, upcoming IRM capabilities, and industry best practices. The individual will actively engage with ServiceNow product teams, stay ahead of platform innovations, and help Guardian assess how emerging features can strengthen our ERM capabilities. You will partner closely with business stakeholders, ServiceNow platform engineering, enterprise architecture, data teams, and risk domain leaders to shape the evolution of our risk technology ecosystem. The position reports to the Head of Enterprise Risk Technology and operates as part of a senior development group responsible for delivering, maintaining, and advancing Guardian's risk management applications on ServiceNow. You will drive improvements in configuration standards, system reliability, performance, and automation. You serve as a mentor...

Feb 16, 2026
Or
Oracle Health Engagement Management Consulting Practice Director
Oracle Lansing, MI, USA
Job Description Oracle Health has an exciting opportunity for an Engagement Management Consulting Practice Director to join our team! This position is responsible for leading a practice engagement management team to include program managers, project managers, Oracle Health integration architects and partner implementation responsibilities. Description As an Engagement Management Practice Director leader, you will be responsible for business operations, revenue attainment, customer critical issues, and ensuring teams are delivering to standard best practices across engagement management for Oracle Health implementations. These teams are accountable for projects across a customer's roadmap. This encapsulates customer satisfaction, project leadership, resource planning, financial and risk management as well as project issues. Career Level - M4 Responsibilities Responsibilities include: Accountable for operational/financial metrics Supporting close...

Feb 07, 2026
Or
NetSuite Sales Account Manager - Midwest
Oracle Lansing, MI, USA
Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management, HR, professional services automation, and omnichannel commerce modules, NetSuite gives businesses the visibility, agility, and control needed to grow. As an employee of the first cloud company with a 25-year proven track record, you'd be working for a technology company that now has tens of thousands of customers from around the globe. And as part of Oracle, our benefits are second to none. Between health and wellness, preparing for the future and more, we offer the best in global benefits. Click here (https://www.netsuite.com/portal/home.shtml) to learn more about Oracle NetSuite! #lifeatNetSuite We are...

Feb 23, 2026
GR
Key Account Manager (Strategic Growth Accounts) #4628
GRAIL Lansing, MI, USA
Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com Grail is seeking a Key Account Manager (KAM) to join our Strategic Growth Accounts...

Feb 17, 2026
WayUp
Customer Success Manager (Adobe Practice)
WayUp Lansing, MI, USA
The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments. Client Relationship Leader/Driver Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities Able to drive the...

Feb 10, 2026
Or
NetSuite Sales Account Manager - Denver
Oracle Lansing, MI, USA
Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management, HR, professional services automation, and omnichannel commerce modules, NetSuite gives businesses the visibility, agility, and control needed to grow. As an employee of the first cloud company with a 25-year proven track record, you'd be working for a technology company that now has tens of thousands of customers from around the globe. And as part of Oracle, our benefits are second to none. Between health and wellness, preparing for the future and more, we offer the best in global benefits. Click here (https://www.netsuite.com/portal/home.shtml) to learn more about Oracle NetSuite! #lifeatNetSuite We are...

Feb 10, 2026
Or
NetSuite Account Manager - Emerging Markets - Burlington
Oracle Lansing, MI, USA
Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless...

Feb 09, 2026
EY
AI & Machine Learning Engineering Consultant - TMT Sector - Manager - Consulting - Location OPEN
EY Lansing, MI, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Our Artificial Intelligence and Data team helps apply cutting edge technology and techniques to bring solutions to our clients. As part of that, you'll sit side-by-side with clients and diverse teams from EY to create a well-rounded approach to advising and solving challenging problems, some of which have not been solved before. No two days will be the same, and with constant research and development, you'll find yourself building knowledge that can be applied across a wide range of projects now, and in the future. You'll need to have a passion for continuous learning, stay ahead of the trends, and influence new ways of working so you can position solutions in the most relevant and innovative way...

Feb 09, 2026
EY
Machine learning engineering consultant - sector - manager - consulting
EY Lansing, MI, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Our Artificial Intelligence and Data team helps apply cutting edge technology and techniques to bring solutions to our clients. As part of that, you'll sit side-by-side with clients and diverse teams from EY to create a well-rounded approach to advising and solving challenging problems, some of which have not been solved before. No two days will be the same, and with constant research and development, you'll find yourself building knowledge that can be applied across a wide range of projects now, and in the future. You'll need to have a passion for continuous learning, stay ahead of the trends, and influence new ways of working so you can position solutions in the most relevant and innovative way...

Feb 09, 2026
MS
Full time
 
Senior Program Manager - Commercial Program
Michigan Saves, Inc. Lansing, MI, USA
Position Description TITLE SENIOR PROGRAM MANAGER OF COMMERCIAL PROGRAM CLASSIFICATION FULL-TIME EMPLOYMENT; EXEMPT FROM OVERTIME REPORTS TO CHIEF PROGRAM OFFICER Position Overview A Senior Program Manager is responsible for program design and implementation, and the day-to-day execution of Michigan Saves’ commercial financing program. This role will drive demand and related strategies for program participation and manage program performance and execution. The position requires a dynamic leader with an understanding of finance, clean energy technologies and commercial buildings, and strong stakeholder relationships and project management skills. The ideal candidate will work collaboratively across teams and stakeholders to ensure the successful delivery of our commercial program portfolio. The Senior Program Manager of commercial programs reports to the Chief Program Officer (CPO). Essential Duties Program Management and Delivery Oversee Michigan...

Feb 07, 2026
Or
NetSuite Channel Sales Account Manager
Oracle Lansing, MI, USA
Job Description About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company - ushering in the new era of cloud computing. NetSuite's mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management, HR, professional services automation, and omnichannel commerce modules, NetSuite gives businesses the visibility, agility, and control needed to grow. As an employee of the first cloud company with a 25-year proven track record, you'd be working for a technology company that now has tens of thousands of customers from around the globe. And as part of Oracle, our benefits are second to none. Between health and wellness, preparing for the future and more, we offer the best in global benefits. Click here (https://www.netsuite.com/portal/home.shtml) to learn more about Oracle NetSuite! #lifeatNetSuite We are...

Feb 07, 2026
Or
NetSuite Account Manager
Oracle Lansing, MI, USA
Job Description NetSuite was the FIRST Cloud ERP company and is experiencing record growth, With over 20,000 customers, NetSuite is outstanding in the market with its ability to work with small startups to large enterprises. Its ability to effectively compete in both of those segments of the market means that NetSuite had and will continue to have a tremendous growth opportunity. Come and join us! 5 reasons to join the NetSuite team: NetSuite is the FIRST and BEST Cloud ERP. Major career opportunities because we close deals and have high growth. NetSuite sales reps engage with amazing customers, partners, and businesses. Our culture is fantastic. Collaborative, high energy with an emphasis on work-balance and wellness We offer amazing training & enablement resources and best of breed benefits. We are seeking Sales Account Managers with a successful background selling software, hardware or business services in your area. You'll maintain relationships...

Feb 06, 2026
Or
Engagement Owner
Oracle Lansing, MI, USA
Job Description Seeking a dynamic, detail-oriented Program Manager with expertise in deliverables management and risk & issue tracking to support program excellence for federal clients. This role requires proactive collaboration, stakeholder communication, and a passion for process improvement. PLEASE NOTE: Candidate must be a US Citizen and be able to obtain a Federal Security Clearance. When you join Oracle Health Consulting as a Program Manager, you become a key player in a team driving large-scale federal health transformation projects. In this role, you will be central to overseeing deliverable quality, schedules, and compliance, as well as identifying and managing program risks and issues. Are you passionate about making an impact at scale and ensuring program success through best-in-class coordination and problem solving? If so, we encourage you to apply! Responsibilities Responsibilities: Oversee the creation, versioning, quality review, and...

Feb 06, 2026
EY
SAP - Delivery Excellence - Deployment Manager - Location OPEN
EY Lansing, MI, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations.?This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. ? The opportunity As a Deployment Manager, you will primarily focus on executing large SAP implementation procedures. You will collaborate with business stakeholders, the project team, and third parties to execute project plans across three pillars of Deployment: Business/Site Readiness, Cutover, and Hypercare. Your responsibilities will include working...

Feb 23, 2026
Or
Specialist Technical Account Manager, CSS NA, Federal
Oracle Lansing, MI, USA
Job Description This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Data Management Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements....

Feb 23, 2026
EY
Technical Product Manager - Senior - Consulting - Location OPEN
EY Lansing, MI, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Product Management - Business Product Management - Senior At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent...

Feb 23, 2026
Or
Oracle Health Senior Customer Success Manager
Oracle Lansing, MI, USA
Job Description The Senior Customer Success Manager drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's...

Feb 22, 2026
PE
Full time
 
Product Manager, Specialist, School Experience
Pearson Education Services Lansing, MI, USA
Role Overview The Product Manager for School Experience supports the development and delivery of products that enhance the day-to-day experience of schools across Pearson Virtual Schools (PVS). This role assists with defining user needs, documenting requirements, coordinating cross-functional work, and ensuring high-quality execution of features that improve workflows for teachers, school administrators, and support staff. This position is ideal for early‑career product managers who are growing their skills in user discovery, requirement definition, and collaborative delivery. The role contributes to products that reduce administrative burden, increase instructional efficiency, and support consistent, scalable school operations. What You’ll Do Identify areas of opportunity to improve the delivery of the School Experience for all stakeholders (Caretakers, School Leaders, and Teachers). Participate in user research efforts, including interviews, workflow reviews, and...

Feb 22, 2026
PE
Full time
 
Product Manager, Advanced Specialist, School Experience & Integrations
Pearson Education Services Lansing, MI, USA
Role Overview Pearson Virtual Schools (PVS) is seeking an outcome‑driven Product Manager to develop Products that support the School Experience (example, school admin and teacher‑focused workflow tools and platform integrations) that support our virtual school ecosystem. In PVS, the Schools navigate a unique digital‑first instructional environment—this role ensures they have efficient, intuitive, and consistent products that reduce administrative burden and maximize instructional time. This role emphasizes continuous discovery and delivery, user‑centered problem solving, and delivering measurable improvements in teacher efficiency, operational consistency, and student engagement across our Connections Academy and partner school programs. What You’ll Do Conduct user research (interviews, workflow studies, prototype testing) with PVS teachers, school administrators, families, and support staff. Translate insights into clear problem definitions and product requirements that...

Feb 22, 2026
Se
CVN Maintenance Project Manager
Serco Lansing, MI, USA
Position Description & Qualifications We're seeking a dynamic and experienced Project Manager to join Serco's Naval Acquisition and Sustainment Operation (NASO). A successful candidate will assume a critical role in overseeing and leading engineering and technical services to support maintenance and planning for the overhaul and repair equipment and systems associated with U.S. Navy Aircraft Carriers (CVNs). This position will be located in Brementon, WA. This position is contingent upon your ability to maintain your active DoD Secret level clearance. Serco's Naval Acquisition and Sustainment Operation is part of our high-performing Maritime, Engineering, Technology, and Sustainment Business Unit which provides critical services to nearly all U.S. Navy surface ships, submarines and craft and is achieving truly impactful outcomes. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term...

Feb 22, 2026
Or
Senior Product Manager
Oracle Lansing, MI, USA
Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers. As a member of the product development division, you will support our first customers going live on our new products, analyze and integrate external customer specifications, data driven insights, and feedback. You will support the specification, design, and implementation of changes to existing software architecture. You will also inform, design and execute test plans and communicate with QA and engineering to discuss major changes to functionality. The successful candidate will...

Feb 22, 2026
Se
Naval Ship Construction, Modernization, & Repair Program Manager
Serco Lansing, MI, USA
Position Description & Qualifications We're seeking a dynamic and experienced Program Manager to join Serco's Naval Acquisition and Sustainment Operation (NASO). A successful candidate will assume a critical role in overseeing and leading engineering and technical services to support maintenance and planning for the overhaul and repair equipment and systems associated with U.S. Navy Aircraft Carriers (CVNs) and U.S. Navy Surface Ships. This position is contingent upon your ability to obtain a DoD Secret level clearance post-employment. Serco's Naval Acquisition and Sustainment Operation is part of our high-performing Maritime, Engineering, Technology, and Sustainment Business Unit which provides critical services to nearly all U.S. Navy surface ships, submarines and craft and is achieving truly impactful outcomes. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and...

Feb 22, 2026
SP
Regional Account Manager - LTC - Southeast Geography
Sumitomo Pharma Lansing, MI, USA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Job Overview The LTC Account Manager delivers results by strategically educating key LTC stakeholders including closed door pharmacies, consultant pharmacists, and Tier 1 Nursing Home chains in a compliant and ethical manner, while collaborating with the sales team on educating LTC Healthcare Providers on SMPA product clinical attributes for the LTC resident. They ensure customer satisfaction by understanding...

Feb 21, 2026
Or
NetSuite Sr. Project Manager - ERP
Oracle Lansing, MI, USA
Job Description The Senior Project Manager will be primarily responsible for managing the delivery of Oracle NetSuite Professional Services implementations of the Oracle NetSuite application, including but not limited to complex, multi-workstream programs which could include Oracle NetSuite ERP as well as other Oracle NetSuite products, integrations, and third-parties. Under the guidance of the Oracle NetSuite delivery methodology and established PMO standards, this role drives engagements to scope, time, and budget - all while ensuring the highest degree of customer satisfaction and business outcomes. The Senior Project Manager is a key player in leading, tracking, and communicating project and program progress as well as ensuring quality delivery. This includes planning customer-specific engagements, leading business requirements development, review and signoff, orchestrating configuration, data migration, integrations, customization, multi-workstream planning and...

Feb 21, 2026
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