Full time
Digital Federal Credit Union DCU
Marlborough, MA, USA
Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You’ll Do Summary/Objective: Process work pertaining to the Loan Services Department job responsibilities and assist members and front- line staff with questions pertaining to those processes. Assist the Loan Services Department with achieving key performance goals and service level standards. Cross train on a variety of the Loan Services Department processes to further support the overall goals of the department and DCU. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Learn and understand all aspects of the Title Tracking Program and the Collateral Protection Program Provide phone coverage for the Loan Services Department to assist the Information Center, Branches, various departments, and members Process the following work within service level: Pega Emails Collateral Management Mail...


