FedEx Services
Memphis, TN
Job Description Summary: The Manager for Continuous Listening is responsible for overseeing the administration of a global listening strategy for employee sentiment across the employee lifecycle. This position will work cross-functionally to define and deliver a lifecycle listening strategy for FedEx globally. Responsible for survey design, administration, and analysis of the data to equip and inform stakeholders of employee sentiment. Consult and advise business partners on effective survey processes to obtain action-oriented insights. Additionally, responsible for vendor management and system oversight for a centralized platform. Works in close partnership with Employee Experience and Customer Experience leadership to design inside out and outside in data correlations. Preferred Qualifications: Experience story telling in an engaging and inspiring way Ability to collaborate globally Vendor Management experience Survey design and analysis skills - analytical...
