5 it pmo project manager jobs found in Milwaukee

Job Title: Service Delivery Manager - Guest Services (Customer Care Operations) Location: Bolingbrook, IL (Hybrid) Duration: 6 Months Reports To: Senior Program Manager Department: Guest Services / Customer Care (Digital) Position Summary We are seeking an experienced Guest Services Program Manager to establish and operationalize the intake and orchestration function within Guest Services. This role will act as the central entry point for all incoming work across AI, product, operations, and process improvement initiatives. The ideal candidate will quickly step in, operate independently, and build a scalable model that ensures visibility, alignment, and accountability across all workstreams. This individual will also lead cross-functional initiatives from planning through execution. Core Responsibilities Serve as the central intake point for all Guest Services initiatives, ensuring visibility and proper tracking of incoming work...

Job Title: Customer Service Project Manager Reports To: Senior Program Manager Department: Guest Services / Customer Care (Digital) Duration: 6 Months (Contract) Location: Bolingbrook, IL (Hybrid) Position Summary We are seeking an experienced contractor to establish and operationalize the intake and orchestration function within a Guest Services organization. This role will act as the central entry point for all incoming initiatives, ensuring work across AI, product, operations, and process improvement is properly captured, structured, prioritized, and tracked through execution. The ideal candidate will quickly integrate into the environment, operate independently, and build a scalable framework that enhances visibility, alignment, and accountability across workflows. Core Responsibilities Serve as the centralized intake point for all Guest Services initiatives, ensuring visibility and tracking of incoming work across all focus areas. Define...

Overview At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. This role supports manufacturing clients by delivering high-quality financial reporting, performance insights, and operational recommendations that drive business results. As a CAS Advisory Manager, you will lead client engagements, analyze financial data, and provide guidance on accounting and process improvements. You will also mentor teams and collaborate with both domestic and overseas resources to enhance service delivery and efficiency. This is a highly visible, client-facing role focused on building strong relationships and delivering...

Conducts audit engagements for US Banking Wealth Management group to critically assess management and internal control processes, approving the nature, extent and timing of the audit, its execution and the formulation of insightful audit reports. Reports on audits to provide clear, concise and memorable insights on issues and potential issues to assist management in fulfilling mandates. This work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company. This work is instrumental in identifying unacceptable/high risk circumstances that could lead to material impact on profitability or reputation. Provides independent assurance on the quality and effectiveness of internal control, risk management, and governance systems and processes to support senior management and the Board in protecting BMO and its reputation. Acts as a trusted advisor to assigned...

Delivers an exceptional customer experience for a defined portfolio of high risk borrowing accounts by applying expertise to reduce the Bank's loss exposure and manage risks. Advises internal and external stakeholders on complex, high-risk credit risk transactions and mitigation strategies. Makes credit decisions/recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures. Works with stakeholders to deepen relationships and grow the overall profitability of the portfolio. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Monitors the financial and risk performance of account portfolio; performs financial and risk analysis of customer and account information to provide insights and recommendations on how to improve quality, liquidity and Bank's...