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24 customer service agent jobs found in New York

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Capital One
Full time
 
Manager, Project Management - Card Customer Assist
Capital One New York, NY, USA
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work. As a Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be...

Mar 09, 2026
Capital One
Full time
 
Manager, Product Management - Card Servicing Platform
Capital One New York, NY, USA
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Role We're looking for a Manager of Product Management to join the Card Servicing Platform, Empath, which enables agents around the globe to support Capital One customers 24/7. This is your chance to shape the future of servicing for both agents and end customers by driving innovation at the intersection of data, technology, design, and economics. You'll work with a team of engineers to build full-stack solutions aimed at optimizing agent experience, business value, and operational efficiency. If you want to...

Feb 16, 2026
CO
Manager, Product Management - Enterprise Core Platform
Capital One Financial Corporation New York, NY, USA
Manager, Product Management - Enterprise Core Platform Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team At Capital One, we are reimagining the customer experience for managing payments and we want you to do it with us! Paying a credit card is one of the most fundamental moments that we have with our customers. It directly impacts their ability to manage finances effectively, maintain good credit standing and over time grow their credit line and expand into different products and services. A seamless payment...

Feb 15, 2026
CBRE
Client Solutions Director - Project Management - Americas
CBRE New York, NY, USA
About the role: In partnership with the Global Win Leader, Project Management Service Line Leaders, Sector Leaders and the CBRE Sales and Client Solutions (SCS) team, this position is responsible for formulating and implementing business development strategies based on the strategic directions and targets of the Enterprise Project Management business. This position is responsible for Win activities across Enterprise Project Management outsourcing pursuits and leads a team of direct and matrixed resources to identify opportunities, manage cultivation efforts, develop and deliver pursuit strategy, and pursuit execution to include the client pipeline, proposals, presentations, deal underwriting, and other client-facing meetings and materials. This position establishes corporate client relationships with key decision-makers across various organizational levels. What you'll do Continually focus on developing the business through building customer relationships and...

Mar 08, 2026
CBRE
Client Solutions Director - Project Management - Americas
CBRE New York, NY, USA
About the role: In partnership with the Global Win Leader, Project Management Service Line Leaders, Sector Leaders and the CBRE Sales and Client Solutions (SCS) team, this position is responsible for formulating and implementing business development strategies based on the strategic directions and targets of the Enterprise Project Management business. This position is responsible for Win activities across Enterprise Project Management outsourcing pursuits and leads a team of direct and matrixed resources to identify opportunities, manage cultivation efforts, develop and deliver pursuit strategy, and pursuit execution to include the client pipeline, proposals, presentations, deal underwriting, and other client-facing meetings and materials. This position establishes corporate client relationships with key decision-makers across various organizational levels. What you'll do Continually focus on developing the business through building customer relationships and...

Mar 08, 2026
CBRE
Senior Account Director - Operations Management, Americas
CBRE New York, NY, USA
Role is equivalent to Americas Account COO and will be the client-facing title POSITION SUMMARY? Operations Management Senior Director will be responsible for support of the Alliance Director (AD) and oversight of Americas Regional Leadership in all aspects of operational service lines provided to a client of CBRE. This role is crucial in building and maintaining the relationship serving as liaison for CBRE to our client. These individuals participate in expanding and managing the growth of a particular account while acting as trusted advisors to our clients providing creative and innovative strategies to complex account objectives.???The Account COO - Americas will be a strategic, creative, and organized professional who takes pride in seeing operations run smoothly and efficiently.?? JOB DESCRIPTION? In tandem with all Executive Account Leadership, supports the AD as a single point of contact for US Region account operations ensuring flawless delivery and total...

Mar 08, 2026
CBRE
Full time
 
Senior Account Director - Operations Management, Americas
CBRE New York, NY, USA
New York City - New York - United States of America **Role is equivalent to Americas Account COO and will be the client-facing title** Position Summary  Operations Management Senior Director will be responsible for support of the Alliance Director (AD) and oversight of Americas Regional Leadership in all aspects of operational service lines provided to a client of CBRE. This role is crucial in building and maintaining the relationship serving as liaison for CBRE to our client. These individuals participate in expanding and managing the growth of a particular account while acting as trusted advisors to our clients providing creative and innovative strategies to complex account objectives.   The Account COO - Americas will be a strategic, creative, and organized professional who takes pride in seeing operations run smoothly and efficiently.   Job Description  In tandem with all Executive Account Leadership, supports the AD as a single point of contact for US Region account...

Feb 15, 2026
SM
Full time
 
Portfolio Management & Agency- Associate
Sumitomo Mitsui Banking Corporation New York, NY, USA
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s...

Feb 13, 2026
Lensa
Full time
 
Manager, Retail Operations - TurboTax Flagship
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Intuit Inc. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing, customer-focused local tax preparation center. With energy and purpose, you will lead a cross-functional team of motivated individuals, empowering them to deliver exceptional experiences to customers while ensuring operational excellence of the store. Your team will include Local Tax Experts who provide tax filing services to customers, as well as Concierges, who are a...

Feb 21, 2026
Diligent Corporation
Full time
 
Solution Sales Executive II
Diligent Corporation New York, NY, USA
About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future -...

Feb 21, 2026
CU
Facilities Manager
Canon USA & Affiliates New York, NY, USA
Overview Responsible for the day-to-day administration of policies, procedures and programs that assures a well-managed, well-maintained portfolio of building(s). Maximum emphasis is placed on providing a positive response to the concerns and needs of the occupants and quality programs, in coordination and conjunction with the organization's goals and objectives. Responsibilities Ultimately responsible for continual communication / interaction with the building landlord(s) or managing agent(s) relating to the interior and exterior conditions and appearance of the property(ies) Ensure that appropriate disciplines and auditing procedures exist and are updated for all functions managed in accordance with company and client policy and operating standards Assists in the development of and ensures execution of all maintenance programs relating to the interior and exterior conditions and appearance of the properties, assuring the highest levels of customer...

Feb 09, 2026
NS
Product Manager, AI & Enterprise Data
NBC Sports New York, NY, USA
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a...

Mar 10, 2026
NS
Product manager enterprise data
NBC Sports New York, NY, USA
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a...

Mar 10, 2026
Workday
Full time
 
Account Executive - New York
Workday New York, NY, USA
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Mar 06, 2026
NS
Senior Manager, SEO & AI Search Strategy
NBC Sports New York, NY, USA
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a...

Mar 06, 2026
Fl
Full time
 
Product Manager, AI Platform
Fluidstack New York, NY, USA
About Fluidstack At Fluidstack, we’re building the infrastructure for abundant intelligence. We partner with top AI labs, governments, and enterprises - including Mistral, Poolside, Black Forest Labs, Meta, and more - to unlock compute at the speed of light. We’re working with urgency to make AGI a reality. As such, our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers’ outcomes as our own, taking pride in the systems we build and the trust we earn. If you’re motivated by purpose, obsessed with excellence, and ready to work very hard to accelerate the future of intelligence, join us in building what's next. About The Role We're hiring a Product Manager to own our AI platform roadmap, including managed inference and agent platforms. You'll define how Fluidstack enables customers to deploy, scale, and optimize LLM inference workloads—from model serving and routing to agent orchestration and compound AI systems. This role...

Mar 06, 2026
Corebridge Financial
Full time
 
Account Executive / Inside Sales (US Remote)
Corebridge Financial New York, NY, USA
Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We Align To a Set Of Values That Are The Core Pillars That Define Our Culture And Help Bring Our Brand Purpose To Life We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Who You’ll Work With This role is working within our COREBRIDGE DIRECT team. We are an organization that is Top 6...

Feb 19, 2026
EY
Full time
 
Fullstack Engineer - Manager - Consulting - Location OPEN
EY New York, NY, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and...

Feb 18, 2026
Workday
Full time
 
Large Enterprise Customer Base Account Executive, Manufacturing
Workday New York, NY, USA
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Feb 15, 2026
NS
Product Manager, AI & Enterprise Data
NBC Sports New York, NY, USA
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a...

Feb 15, 2026
NS
Product manager enterprise data
NBC Sports New York, NY, USA
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a...

Feb 15, 2026
Lensa
Full time
 
Software Development Manager, Schema GenAI Services, Product Knowledge
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amazon. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Description Amazon Catalog Services builds the systems that host and run the world's largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and vending the product catalog metadata. This metadata (schema) governs all the possible product information and powers Amazon end-to-end processes, starting on how we organize products, how we define all possible product attributes, how we guide selling partners when listing...

Feb 13, 2026
Workday
Full time
 
Engagement Manager
Workday New York, NY, USA
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Feb 11, 2026
TI
Team Leader - Service Desk (InsuraMatch)
Travelers Insurance Company New York, NY, USA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Feb 10, 2026
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