2 jobs found

Day-to-day management of one or more customer support / operations teams. Work on and lead departmental and enterprise-level initiatives and projects. Position Responsibilities: Individual Responsibilities: 50% Management Ensure compliance with company procedures and industry regulations Day to day management of customer support/operations teams Develop business metrics to focus staff efforts and measure business results Evaluate workflow process for improvement opportunities Provide management support for escalated issues Support change management Represent team while interfacing with other business units and/or vendors Oversight of vendor interaction Ownership of business continuity process Coach team through training, skills development, objective setting, and performance measurement Ensure timely completion/accuracy of all teams' responsibilities Understand metrics and formulate strategy through...

Montana Department of Natural Resources and Conservation's mission is to help ensure that Montana's land and water resources provide benefits for present and future generations. The DNRC believes employees are their most important asset. The DNRC empowers employees to exercise professional judgment in carrying out their duties. Employees are provided with the training and tools necessary to achieve the mission. Both team effort and individual employee expertise are supported and sustained. Core Values: The Montana Department of Natural Resources and Conservation's Forestry and Trust Land Division recognizes that building a collaborative, professional, and inclusive work environment is critical to fulfilling our mission of managing, protecting, and promoting stewardship of Montana's forests and lands for the benefit of current and future generations and our trust beneficiaries. We hold ourselves to these high standards as we are accountable to the people of Montana. * We value...