Full time
City Cleaning Services
Christchurch City, Canterbury Region, New Zealand
About the Role We are seeking an experienced Account Manager to join our Canterbury operations team. This is a leadership-focused role responsible for managing key client sites, supporting and coaching onsite teams, and ensuring consistent, high-quality service delivery across multiple locations. You will build strong client relationships, oversee operational performance, and work closely with internal teams to drive service excellence and continuous improvement. Key Responsibilities • Lead, support, and coach site supervisors and cleaning teams • Build and maintain strong, proactive client relationships • Ensure service delivery meets contractual and quality standards • Conduct site visits, audits, and performance reviews • Manage staffing, recruitment, induction, and training • Oversee account financials, timesheets, budgets, and consumables • Ensure compliance with health, safety, and environmental requirements • Identify opportunities for service improvements and business...


