216 account support analyst jobs found

General information Ref # 21814 Remote? No Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Note: This role may be filled at Assoc Analyst (3H) or Analyst (3G) depending on candidate experience and knowledge. As a part of the Dealer Portfolio Management team, the Analyst is responsible for Portfolio Risk Management and identifying...

Perform moderately complex and standard analyses, evaluation, and preparation of budget documents and appropriation bills. Prepare analyses of financial conditions, revenues, and expenditures of the County funds in preparation for annual budget documents. Escalate to others for complex situations, resolution, and policies. Implement and monitor budget activities, coordinate the budget formulation process, and analyze each budget request by account. Compile budget periodic reports regarding total revenues and expenditures and approve budget entries on the appropriation ledger. Conduct fiscal impact analyses and analyze fiscal and statistical data. Knowledge, Skills, Abilities: Knowledge of business, finance, auditing, budgeting, and accounting practices and legal requirements. Ability to manage projects and initiatives while being able to escalate more complex issues to others. Skill in policy analysis and evaluation of programs related to funding priorities....

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team The Customer Services & Strategy team in US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing, aiming to build trust and personalized, empathetic service. Senior Associate Product Managers at Capital One help drive the strategy, development, and launch of innovative products by collaborating with tech, design, and data teams in an agile environment. They own the product roadmap,...

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team The Customer Services & Strategy team of US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing, aiming to build trust and personalized, empathetic service. Senior Managers at Capital One are the first level of People Leadership, and vital to leading our teams and overall product strategy. There are several Senior Manager openings across CS&S for innovative and strategic product...

As a Business Director at Capital One, you will apply your strategic and analytical skills to author a new framework for how to manage Generative AI and Model risk as we expand the company’s use of LLMs and Agentic systems. You’ll team with world-class professionals to develop, test, and execute risk management practices that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Come learn how one of the leading analytics companies in the world is developing AI, and how we want to use it safely and responsibly. General Responsibilities: Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a...

Job Description The Oracle Dedicated Cloud Product Management team is looking for an experienced Senior Manager of Product Management to work across our Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) offerings to focus on product Definition, Development, and Launch. The Senior Manager of Product Management for Oracle Dedicated Cloud is a leadership role responsible for defining, executing, and driving the product development with our outbound and engineering internal teams. The role carries broad influence, significant business impact, and ownership of mission-critical product releases and launches aimed at driving OCI's growth and success in global markets. The primary objective will be to define, manage and deliver the product solutions that resonate with customers. This should include managing the full portfolio roadmap for DRCC and Alloy across its...

Senior Business Analyst-Issuer Management Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Following the historic closure of the Capital One and Discover merger, our new collective company faces an opportunity to establish a brand-new working model around which Credit relationships should migrate to the proprietary Discover Network. We are building a new team to establish a cohesive strategy and drive forward a roadmap to migrate Capital One Credit volume to the Discover network. This will employ white space thinking, a strong appetite for action, the ability to work collaboratively and creatively,...

Manager, Process Management - PULSE Governance The PULSE Product Governance Team is responsible for governing the end-to-end product lifecycle, ensuring strong risk management, operational excellence, and transparent decision-making across the product development activities. We evaluate and refine lifecycle controls, enhance process quality and enable consistent governance for program development on Debit products across the Global Payments Network. As a Manager, Process Risk Management at Capital One you'll be responsible for working with business partners to ensure adherence with enterprise risks and controls that support the Product Lifecycle Responsibilities: Manage a team that serves as an interdepartmental liaison, interfacing with lines of Business, Tech and Risk to provide oversight of and adherence to enterprise standards and controls across the Product Lifecycle Oversee management of controls and risk standards through execution, testing, monitoring,...

Company description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign's Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world's leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds. Overview Our Account & Project Management teams enable and execute...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com As a Consultant for the US Operational Risk Management (ORM) Testing Team, you will play a pivotal role in supporting and overseeing the quality assurance process for US ORM Programs. You will monitor and provide oversight of the first line of defense through outcome-based testing, conduct independent risk reviews, and drive process improvement initiatives. This role requires providing expert guidance and support to first line of defense teams, ensuring robust operational risk and control frameworks across people, technology, processes, and...

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team The Associate Experience Endpoints team sits at the intersection of security, user experience, and platform engineering, building the technology foundation that enables 70,000+ Capital One associates to do their best work every day. We own the complete associate device and software experience: the laptops, phones, and tablets our teams use, plus the authentication, security, and software discovery platforms that run on them. Our mission is simple but critical: ruthlessly reduce friction in the associate...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing As an ACH SME, the role will be responsible for review of the current ACH processes, reconciliation practices and identify requirements for modernization. The resource will participate in defining critical framework for the ACH product and build expertise for backend operational support and enhancements. The SME is to collaborate with various LOBs (upstream and downstream), vendors and regulators to develop a sustainable and scalable end to end workflow, controls and reporting needs. The SME is expected to detailed...

Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CIBC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) What You'll Be...

Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships. Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs. Oversees credit approvals and drives pricing coordination, acting as the primary client advocate to ensure alignment with client needs and bank objectives. Drives negotiations for high-value, complex transactions and credit approvals, ensuring deals are structured to meet client needs. Manages high-value client portfolios, driving cross-selling, retention, and profitability. Implements cross-selling initiatives, driving client engagement and successfully transitioning...

Posted Date 3/03/2026 Description Manager, Product Management- CMS Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Card Management and Security (CMS) team is responsible for building and enhancing modern payment solutions at Capital One. As a key platform in our Card business we're part of the foundation that enables innovation across the company. As a Manager of Product Manager in CMS you'll be responsible for new core capabilities used by customers to issue, use, and manage their cards. You'll work directly with our tech teams to bring...

Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Director to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. This Product Director will have a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates...

Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships. Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs. Oversees credit approvals and drives pricing coordination, acting as the primary client advocate to ensure alignment with client needs and bank objectives. Drives negotiations for high-value, complex transactions and credit approvals, ensuring deals are structured to meet client needs. Manages high-value client portfolios, driving cross-selling, retention, and profitability. Implements cross-selling initiatives, driving client engagement and successfully transitioning...

Manager, Product Management- CMS Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Card Management and Security (CMS) team is responsible for building and enhancing modern payment solutions at Capital One. As a key platform in our Card business we're part of the foundation that enables innovation across the company. As a Manager of Product Manager in CMS you'll be responsible for new core capabilities used by customers to issue, use, and manage their cards. You'll work directly with our tech teams to bring those capabilities to market....

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing As an ACH SME, the role will be responsible for review of the current ACH processes, reconciliation practices and identify requirements for modernization. The resource will participate in defining critical framework for the ACH product and build expertise for backend operational support and enhancements. The SME is to collaborate with various LOBs (upstream and downstream), vendors and regulators to develop a sustainable and scalable end to end workflow, controls and reporting needs. The SME is expected to detailed ACH file...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com As a Consultant for the US Operational Risk Management (ORM) Testing Team, you will play a pivotal role in supporting and overseeing the quality assurance process for US ORM Programs. You will monitor and provide oversight of the first line of defense through outcome-based testing, conduct independent risk reviews, and drive process improvement initiatives. This role requires providing expert guidance and support to first line of defense teams, ensuring robust operational risk and control frameworks across people, technology, processes, and external events...

Role Summary The Senior Director AI/ Enterprise Product Management is a critical role—central to the Pfizer Patient Services (PPS) team and the next generation of our patient support technology ecosystem. This leader is responsible for overseeing Polaris, Pfizer’s enterprise Patient Support CRM platform, which is essential to delivering optimal patient experiences, enabling seamless care coordination, and ensuring operational excellence across PPS. In addition to guiding enterprise‑wide compliance and governance, this role will lead the evolution of our CRM capabilities, integrating advanced AI, automation, and data‑driven intelligence to modernize how PPS supports patients and operates at scale. Role Responsibilities This is a critical role, responsible for shaping the future of Pfizer’s Patient Support Services technology platforms and ensure seamless integration of technology into program operations. This leader will: Provide strategic leadership for the end-to-end...

Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient...

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you About the team: The Card Site team is at the forefront of Capital One's largest business, helping potential customers who are looking for a credit card find the...