Full time
Highmark Health
Pittsburgh, PA, USA
Company Highmark Inc. Job Description JOB SUMMARY This job will manage a team of vendor performance managers who oversee external vendors that support the daily operational oversight and implementation of business partners, as well as matrix management of internal partners (matrix partners), creating/monitoring associated service level agreements (SLAs) and key performance indicators (KPIs), involvement in strategic initiatives (STIs), and regulatory/compliance and financial oversight in conjunction with the respective matrix partners. ESSENTIAL RESPONSIBILITIES Perform management responsibilities including, but not limited to involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Manage relationships, performance and delivery with internal partners and lead matrix management efforts and initiatives. Continuous assessment of vendor effectiveness to ensure Highmark...


