10 call center supervisor jobs found

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. As the Supervisor, Customer Experience , you will lead a high-performing remote team, ensuring exceptional service delivery and operational excellence. You will act as a key liaison between frontline associates and leadership, driving performance, resolving escalations, and supporting continuous improvement. This role is critical to maintaining service quality, achieving SLA targets, and delivering a consistent, positive customer experience. Key Responsibilities Lead, coach, and develop a team of 30–45 remote associates to meet and exceed performance goals Monitor, manage, and...

Position Overview Territory Manager - New Orleans, LA - Remote As a member of our sales team, you will sell portable ultrasound systems in a consultative, professional and high velocity sales environment. This includes creating primary market demand for FUJIFILM Sonosite products by networking, cold calling, and educating users in hospitals and the physician office market on the value of FUJIFILM Sonosite's hand-carried compact ultrasound systems and tools. This position requires previous medical equipment sales experience. To best serve the territory, prefer candidates currently located in the New Orleans, LA areas. Company Overview At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives-from premature babies in NICUs to trauma patients in emergency rooms. We're looking for purpose-driven team members ready to build technology that...

University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry. The Patient Access Management (PAM) Division RCRs for the Medical Center on the University Campus (MCU) Emergency Department (ED) team will provide exceptional customer service to our external customers: patients, insurance contacts, etc. and internal customers. You will support UI Health Care's "Service Excellence" standards to all our customer groups, utilize tools and processes to make independent decisions and will maintain integrity and treat internal and external customers respectfully. The RCR will work in a high-volume phone and web-based application environment and be part of an incoming and outbound call environment. You must have a demonstrated ability to prioritize, multi-task & quickly change focus in a fast-paced team...

An opportunity for growth and leadership at Des Moines Orthopaedic Surgeons, P.C.! This is a full-time, Monday - Friday position, is on-site at our West Des Moines office. As the Triage & Patient Experience Supervisor, you will listen and respond to patient concerns, assist with onboarding new providers explaining the role of the triage team, and support the Triage team by maintaining procedures, and providing back-up to the team. You will work onsite in office at our West Des Moines office. Here’s What You Can Expect Listening and responding to patient concerns received from direct calls, live transfers and patient surveys. You will act as a provider liaison to advocate for patients when needed. Plan and maintain policies and procedures of the Triage Team. Communicating and administrating scheduling processes, coordinating department activities to develop and implement goals and objectives. An on-site point of contact for Physicians and team members. Assist...

Summary This position is located at the Central Iowa VA Medical Center (VAMC) in the Executive Office. The primary purpose of the position is to function as the primary secretary to the Medical Center Director (MCD). This position aids other members of the Executive Management Team as needed. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties ** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties may include, but are not limited to the following: Manages calendar for the MCD, including scheduling, prioritizing, rescheduling, declining appointments, and arranging representation when necessary. Screens calls and visitors to the Executive Office, determining appropriate handling or referral, and ensures follow up is completed. Maintains daily suspense tracking and...

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels. PURPOSE Assumes responsibility for achieving the annual sales and gross profit objectives of the sales territory by performing the following duties personally or through subordinate sales staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervises the sales force of the territory and assures that customers are serviced in all areas, exceeding expectations. Regularly assesses...

Your Blood . Your Hospital. Your Neighbors Have you been looking for purposeful work that contributes to a lifesaving mission? Pack with a purpose at LifeServe. We are currently looking for a part-time Product Management Technician / Driver to join our team in Davenport . This position is responsible for the timely and appropriate handling of orders and recordkeeping of blood products and services for customers and the transporting of blood products and/or specimens between service hospitals and LifeServe facilities. Product Management Technicians ensure the highest level of customer service to our hospital customers by managing inventory resources and timely deliveries. Through the selfless giving of volunteer blood donors, LifeServe Blood Center is able to serve more than 175 hospitals across Iowa, Nebraska, South Dakota, and Illinois by providing access to a safe, quality blood supply for hospital patients in their critical time of need. As a Product...

4-H Field Operations Manager - North Iowa State University Extension and Outreach - Location To Be Determined Full Time R19138 Position Title: 4-H Field Operations Manager - North Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor's degree and 5 years of related experience Special Required Qualifications Valid U.S. Driver's License Job Description: Summary of Duties and Responsibilities: Are you passionate about leading teams and strengthening youth development programs? Do you enjoy supporting staff, building capacity, and ensuring high-quality programming that makes a difference for young people? If so, Iowa State University Extension and Outreach is seeking a 4-H Field Operations Manager to provide regional leadership and support for field-based 4-H professionals! This position will be classified as a Manager Extension Youth 4-H and will provide supervision for Youth 4-H...

Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What’s in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst. Culture: Our family...

University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry. The Patient Access Management (PAM) Division RCRs for the Medical Center on the University Campus (MCU) Emergency Department (ED) team will provide exceptional customer service to our external customers: patients, insurance contacts, etc. and internal customers. You will support UI Health Care’s “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and will maintain integrity and treat internal and external customers respectfully. The RCR will work in a high-volume phone and web-based application environment and be part of an incoming and outbound call environment. You must have a demonstrated ability to prioritize, multi-task & quickly change focus in a fast-paced team environment. You will be expected to provide accurate...