Full time
Capital One Financial Corporation
Chicago, IL, USA
Principal Associate, Process Management - Cabela's Program Team (Hybrid) Monitor and maintain processes to ensure they are followed correctly and help to resolve issues or escalate when necessary. Maintain and update process documents. Collect and analyze data and measure effectiveness of existing business processes. Communicate updates with internal customers on new and existing processes and provide internal customer support as needed. This role will ensure we are monitoring, maintaining, and improving team processes and client interactions. Some example work streams are: Evaluate our client team interactions and determine where to invest Build client relationships and manage our interaction model Manage our program delegated authority for promotions, acquisition offers, etc. Evaluate Capital One risks related to the partnership General Responsibilities: Monitor process to ensure it is followed correctly by the business; correct issues or...


