9705 customer experience jobs found

Job Description: Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we’re looking for a Manager, Customer Experience to join our Finance team. The Manager will lead a team that will own end-to-end solutions to address issues raised by clients while maintaining and servicing those relationships at the highest level. Someone with enthusiasm and energy, a keen attention to detail, the ability to work in a fast-paced environment, and a team-player looking for mentorship/coaching will be a perfect applicant. The ideal candidate is naturally curious, dedicated, detailed-oriented with a strong desire to work with awesome people in a highly collaborative environment. Responsibilities : Lead a global team of eight individuals to achieve company goals Manage the day-to-day operations and implement strategic plans to monitor the performance of the team Collaborate...

Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EY. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Chicago, Los Angeles, New York At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role Overview We are seeking a seasoned Marketing Manager to lead customer transformation programs from vision to execution for our clients. This role focuses on shaping strategy, designing future‑state experiences,...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ISC2. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit memberorganization for cybersecurity professionals, our core values — Integrity, Advocacy,Commitment, Inclusion, and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award- winning portfolio of certificationsprovidean independent and globally recognized endorsement of cybersecurity knowledge,skills,and experience for all...

MANAGER, CUSTOMER EXPERIENCE AND COMMUNITY ENGAGEMENT Title Description: AVIATION Date Posted: 3/3/2026 Deadline: 3/24/2026 Job Number: 042-26-N Branch: Salary: $61,825 - $92,738 Union Status: NON-REPRESENTED WORK OBJECTIVE: This position supports the Director of Aviation in planning, monitoring, and marketing the operational effectiveness and innovation of the aviation division in conjunction with customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA at both Buffalo Niagara International and Niagara Falls International Airports. An employee in this classification performs a variety of important duties in developing and carrying out departmental programs, including the exercise of independent judgment in the establishment of initiatives in a way that supports the Authority's social responsibility and community engagement goals. Work is performed under the direction of the...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for ISC2. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit memberorganization for cybersecurity professionals, our core values - Integrity, Advocacy,Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award- winning portfolio of certificationsprovidean independent and globally recognized endorsement of cybersecurity knowledge,skills,and experience for all...

Why You’ll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it! When you join our team, you’ll enjoy: Flexible scheduling that supports your lifestyle & work-life balance Up to 30% shopping discount on our unique finds for you and your designated shopper Working with a team who thinks the world of you Wellness...

Customer Experience Manager Eagan, MN Direct Hire $70-80k *Position is fully onsite, Mon-Fri 8am-5pm *Annual bonus potential & comprehensive benefits Kelly is seeking a Customer Experience Manager to work with our client, a MN-based apparel company, on a direct hire basis! This is an excellent opportunity to work for a women-owned organization that has been recognized as one of the best places to work in 2024 and 2025 and that generously donates to environmental and community causes. The Customer Experience Manager will: Provide leadership, management, and accountability (LMA) for any CX functions or workflows owned Supervise a team of 4 direct reports Collaborate tightly with Sales, Order Entry, and Fulfillment to ensure seamless execution Communicate proactively to maintain alignment across teams Create and implement a consistent customer satisfaction score survey, analyze trends, and lead follow up actions that...

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Marketing Job Description: The Customer Experience Manager is tasked with understanding the entire customer journey and...

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: As a project manager supporting the Customer Experience department at Amplify, you will lead and support complex, cross-functional projects, with an emphasis on work that will ensure teachers are prepared to successfully implement Amplify curriculum in their classrooms. Examples include:...

Location: Chicago, Los Angeles, New York At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Role Overview We are seeking a seasoned Marketing Manager to lead customer transformation programs from vision to execution for our clients. This role focuses on shaping strategy, designing future-state experiences, and leading cross-functional teams across multiple channels to deliver measurable business outcomes for clients. The ideal candidate is equally adept at setting clear transformation strategy and roadmap and rolling up their sleeves to mentor teams and guide delivery. The ideal candidate brings a strong foundation in customer transformation, digital delivery, and consulting leadership, with an understanding of how emerging capabilities-including data, automation, and AI-are beginning to...

Are you someone who thrives at the intersection of customer advocacy and operational complexity? Do you enjoy leading high‑visibility projects where you align cross‑functional teams, elevate customer needs, and bring structure to fast‑moving situations? If you’re energized by navigating competing priorities while strengthening relationships across Sales, Operations, and Dealers, this role could be an excellent match for you. Helping You Thrive By: Offering competitive wages and benefits, that support your life both in and out of work Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control. Creating continuous learning opportunities to help you grow and upskill. Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day. Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing...

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) What You'll Be Doing: The US Leveraged Finance Portfolio Management team works with financial sponsors and corporate clients of CIBC to provide leveraged finance solutions and lending capabilities. Our team works closely, and has significant interaction, with CIBC's other US and Canadian teams, including Leveraged Finance Investment Banking, Debt Capital Markets, Investment Banking, Corporate Banking, and Bank USA. US Leveraged Finance Portfolio Management is part of CIBC Capital Markets. As a Director on...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Clarendon Hills, IL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations...

R212965 Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Product Manager - Strategic Priority Management within PNC's Asset Management Group Investment Office organization, you will be based in Pittsburgh, PA or Philadelphia, PA. The Senior Product Manager – Strategic Priority Management will contribute to managing and driving strategic priorities within the PNC Asset Management Group (AMG) Investment Office. In this role, you will lead stakeholders through discovery efforts, finalizing scope and delivering operational and technology based strategic solutions. Addressing the overarching need of business success requires you to...

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Financial Advisor within PNC's Wealth Management organization, you may be based in Columbus or Cleveland, OH, Indianapolis, IN, Chicago, IL, Detroit or Lansing, MI or St. Louis, MO. Financial Advisors are based within a bank branch and work within a highly collaborative circuit of branches and manage an assigned book of business. PNC Wealth Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and retirement goals. Our team of financial planning experts guide you in creating personalized solutions on behalf of you and your...

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes ( excluding CA ) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) Who We Are We’re a team of content managers who work with operations, product, tech, and design teams to deliver content experiences that help our agents solve problems for millions of customers. We are passionate about crafting the performance-enabling, human-centered digital content experiences our global network of talented agents use every day to confidently know the best thing to say or do when helping our customers. Our content...

Valorem Reply, a Reply company, is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and modern workplace by leveraging the power of Microsoft technologies. Our Modern Work practice comprises of a strong group of digital workplace experts who create exceptional employee experiences for enterprises. Specializing in Microsoft 365, we build digital workspaces, world-class intranets, collaboration platforms, and business solutions that foster meaningful, online engagements for employees. Utilizing the magnitude of tools in Microsoft 365 and a robust adoption and change management strategy, our mission is to empower our clients' workforces to achieve more and to work better, together, faster. Come join our mission to be the most well-known and respected name in Modern Work globally. As an Adoption Change Management consultant, you will be responsible for...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Analyst, Risk Management Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential....

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You’ll Be Doing: The US Leveraged Finance Portfolio Management team works with financial sponsors and corporate clients of CIBC to provide leveraged finance solutions and lending capabilities. Our team works closely, and has significant interaction, with CIBC’s other US and Canadian teams, including Leveraged Finance Investment Banking, Debt Capital Markets, Investment Banking, Corporate Banking, and Bank USA. US Leveraged Finance Portfolio Management is part of CIBC Capital Markets. As a Director on the US Leveraged Finance Portfolio Management...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Westlake, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Exton, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Monroeville, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the...