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119 customer experience representative jobs found

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Marathon Petroleum Company LP
Absence Management Analyst (Leave of Absence)
Marathon Petroleum Company LP Findlay, OH, USA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. POSITION SUMMARY Marathon Petroleum Company LP has an opportunity for a Absence Management Analyst supporting Leave of Absence at Findlay. The analyst will administer benefits related to company leave of absence, time off policies, CBA's, and EE bank balances as appropriate as well as monitor time off banks. Attention to details related to policy application, state and jurisdiction requirements, and timelines are important. The Analyst will be working with Absence Soft, WorkDay and Work Force Software systems. Time off is tracked across the company. KEY RESPONSIBILITIES Manages MPC leaves of absence benefits and responsible for all administrative aspects to ensure compliance with all state and federal laws governing FMLA and Leaves of Absence in addition...

Dec 21, 2025
EV
Full time
 
Lead, Program Management
EVERSANA Mason, OH, USA
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our...

Dec 18, 2025
Lensa
Contract
 
Senior Order Management Rep (Remote)
Lensa Columbus, OH, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for GovCIO. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview GovCIO is seeking a Senior Order Management Representative to oversee all aspects of customer product and solution orders. This role ensures timely and accurate processing in alignment with departmental SLAs, while maintaining a strong focus on delivering exceptional customer satisfaction. This position will be a fully remote position located within the United States. Responsibilities Effectively oversee order management operations to ensure we meet defined SLA’s...

Dec 12, 2025
FP
Quality Management Systems Supervisor
F&P America Manufacturing Troy, OH, USA
F&P America Manufacturing has been a part of the Troy community for over 25 years. Our world-class workforce utilizes the most advanced processes to produce the highest quality Chassis Systems, Suspension Parts, Pedal Assemblies and more for the world's leading automakers. We are seeking highly qualified candidates for the following opportunity. Quality Management Systems Supervisor * * QMS Systems Supervisor, responsible for coordinating all QMS activities / tasks to ensure compliance with all applicable certification, customer and company requirements to include QMS, document control and gage calibrations. Responsibilities: Serves as the Quality Management System Representative for all third party IATF16949, external and internal audits. Internal auditing (LPA, QMS, CAR related audits) Leads document and gage control systems within the QMS to ensure strict compliance with all system processing requirements, including maintain associated records,...

Dec 07, 2025
PNC
Operations Manager - Asset Management Group (Fee Unit)
PNC Cleveland, OH, USA
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Manager, within PNC's AMG Operations Fees organization, you will be based in Cleveland, OH. The position is primarily based in a PNC location. Responsibilities require time in the office. Some responsibilities may be performed remotely, at the manager's discretion. The Fee Unit Operations Manager plays a critical role within the Asset Management Group (AMG), overseeing the accurate calculation and processing of fees for services provided to both Institutional and Private Bank clients. These fees represent a significant portion of AMG's annual revenue. The manager will lead a team responsible...

Dec 06, 2025
So
Full time
 
Management Analyst - 20068274
State of Ohio Jobs Columbus, OH, USA
BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. What You’ll Be Doing Researches and analyzes Transitional Work Grant (TWG) and Transitional Work Bonus (TWB) program processes to identify and implement improvements Generates, analyzes, and interprets statistical and operational reports using Excel, Cognos, Snowflake, and data warehouse systems Ensures program compliance and eligibility through policy review, participant evaluation, and audit coordination Provides end-to-end grant and bonus administration, including applications, plan approvals, reimbursements, and fiscal monitoring...

Dec 24, 2025
TekSynap
Full time
 
Cybersecurity Identity and Access Management Supervisor
TekSynap Columbus, OH, USA
Responsibilities & Qualifications RESPONSIBILITIES Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems , validating appropriate access authorization to systems, data, and network resources. Manage and coordinate user identity lifecycle operations, including...

Dec 19, 2025
Otsuka Pharmaceutical Companies (U.S.)
Manager, Global Quality Management - Clinical Audit
Otsuka Pharmaceutical Companies (U.S.) Columbus, OH, USA
The Global Quality Audit Manager is responsible for planning, executing, and reporting on global audits to ensure Good Clinical Practice (GCP) compliance across Contract Research Organizations (CROs), clinical laboratories, and clinical investigator sites. This role plays a critical part in maintaining the integrity of clinical trial data and ensuring patient safety by verifying adherence to regulatory requirements and internal standards. As a key member of the Global Quality Management team, the Audit Manager will collaborate with cross-functional stakeholders to identify risks, drive continuous improvement, and support inspection readiness across the clinical research landscape. Key Responsibilities Audit Execution : Plan, conduct, and report GCP audits of CROs, clinical laboratories, and investigator sites globally, ensuring compliance with ICH-GCP, local regulations, and company policies. Provide oversight to contract and consultant resources in audit...

Dec 19, 2025
Otsuka Pharmaceutical Companies (U.S.)
Senior Manager, Global Quality Management - Clinical
Otsuka Pharmaceutical Companies (U.S.) Columbus, OH, USA
Job Summary The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure compliance with Good Clinical Practice (GCP), regulatory requirements, and internal standards across global clinical trials. This role provides hands-on quality oversight, supports audit and inspection readiness, and collaborates with internal teams and external partners to maintain high-quality standards throughout the clinical development lifecycle. Key Responsibilities Clinical Study Support Serve as a GCP quality resource to clinical teams during study planning, conduct, and close-out. Support the review of study documents (e.g., protocols, monitoring plans, vendor agreements) for quality and compliance. Assist in identifying and resolving quality issues, protocol deviations, and potential noncompliance. Collaborate with Clinical Operations, Regulatory Affairs, and Medical Affairs to embed quality practices...

Dec 19, 2025
CO
Director, Technical Program Management - Capital One Software (Remote)
Capital One Financial Corporation Columbus, OH, USA
Director, Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs...

Dec 16, 2025
Otsuka Pharmaceutical Companies (U.S.)
Director, Training Management Operations
Otsuka Pharmaceutical Companies (U.S.) Columbus, OH, USA
Director, Training Management Operations Lead The Director, Training Management Operations Lead, is a senior leader within the Learning Center of Excellence (CoE) under Global Quality. This role is responsible for overseeing the end-to-end management of global training operations, ensuring compliance with regulatory requirements, operational efficiency, and alignment with corporate quality objectives. The position drives governance, technology enablement, and process optimization for training systems and programs across GxP and non-GxP functions. Key Responsibilities: Strategic Leadership & Governance Define and execute the global training operations strategy within the Learning CoE to support quality and compliance objectives. Establish governance frameworks for training management, including policies, SOPs, and audit readiness. Serve as the primary point of contact for training operations during regulatory inspections and internal audits....

Dec 10, 2025
JB
Manager Trainee - Summer 2026
J.B. Hunt Transport Dublin, OH, USA
Job Title: Manager Trainee - Summer 2026 Department: Supply Chain Country: United States of America State/Province: Ohio City: Dublin Full/Part Time: Full time Job Summary: Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads Job Description: Key Responsibilities: Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up,...

Dec 21, 2025
Ry
Manager Solutions Design - REMOTE
Ryder Columbus, OH, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Manager Solutions Design is responsible to support the growth of Ryder's Supply Chain offerings by helping to win new business through: Demonstrating an understanding of our Customer's business Designing and producing content that illustrates financial value to our Customers Helping the pursuit team with shaping win plans consistent with our solution design Managing the Solutions Design process and the associated internal and external SME's by holding them accountable to the overall project expectations and timeline Creating content that is aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal and presentations that influence the customer decision to select Ryder The Manager Solutions Design is aligned by either industry verticals or by design...

Dec 21, 2025
DS
Full time
 
W/E Days Supervisor
DSV Canal Winchester, OH, USA
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Managerial DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Canal Winchester, Robinette Way Division: Solutions Job Posting Title: W/E Days...

Dec 21, 2025
Or
Oracle NetSuite - Account Executive - Mid-Market- West
Oracle Columbus, OH, USA
Job Description About Oracle NetSuite Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we're looking for people like you to help us make a global impact. As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly. NetSuite is a place where you can build your career and have fun while doing so! We're invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you're ready to take your career to the next level. With priceless...

Dec 21, 2025
CO
Senior Principal Relationship and Business Development Manager (Remote-Eligible)
Capital One Financial Corporation Columbus, OH, USA
Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business Development Manager to join our International Markets team. This strategic role will focus on business development for our international clients, managing a robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify and drive opportunities to expand business targets within the portfolio. This role is key to increasing network transaction volume and revenue generation by selling new programs, projects, and promotions, and requires actively managing and escalating risk and customer-impacting issues. Responsibilities *: * Strategic Growth: Strategically identifying leads, developing proposals and negotiating agreements to maximize network growth Business Development: Identifying and creating business cases for new...

Dec 21, 2025
JB
Manager Trainee - Summer 2026
J.B. Hunt Transport Findlay, OH, USA
Job Title: Manager Trainee - Summer 2026 Department: Supply Chain Country: United States of America State/Province: Ohio City: Dublin Full/Part Time: Full time Job Summary: Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads Job Description: Key Responsibilities: Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up,...

Dec 21, 2025
Ry
Full time
 
Manager Solutions Design - REMOTE
Ryder Columbus, OH, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : Responsibilities The Manager Solutions Design is responsible to support the growth of Ryder's Supply Chain offerings by helping to win new business through: Demonstrating an understanding of our Customer's business Designing and producing content that illustrates financial value to our Customers Helping the pursuit team with shaping win plans consistent with our solution design Managing the Solutions Design process and the associated internal and external SME’s by holding them accountable to the overall project expectations and timeline Creating content that is aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal and presentations that influence the customer decision to select Ryder The Manager Solutions Design is aligned by either industry verticals or by design...

Dec 20, 2025
Lensa
Full time
 
Home Health Account Executive - Remote
Lensa Akron, OH, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for UnitedHealth Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing...

Dec 20, 2025
Uo
Full time
 
Cashier Manager
University of Akron Akron, OH, USA
Cashier Manager The University of Akron Akron, OH44325 Essential Functions: Maintain the Cashier System including student payments, departmental deposits, retroactive withdrawals and eMarket Sites. Manage Cashnet applications including adding item codes, changing terms, eMarket refunds, home page and new operators. Facilitate end of day cash and revenue balancing process between cash collection, checks, and other forms of tender with the registered reports. Manage wire, OTTA and Americorp transfers. IRS 8300 Form processing and tuition remission. Review, process and respond to problems related to payment applications and other transactions. Prepare financial reports and correspondence related to receipt activity. Liaison between Bursar’s Office and Financial Aid Office. Review and process outside scholarships not handled by financial aid. Respond to inquiries from campus departments. Receive ACH information, apply funds to appropriate ledger accounts and...

Dec 19, 2025
Bon Secours Mercy Health
Full time
 
Team Lead Registered Nurse (RN) - Cardiovascular Intensive Care Unit (CVICU/CVTU) - St. Anne Hospital
Bon Secours Mercy Health Toledo, OH, USA
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. The Team Leader serves as a clinical leader in the Nursing Department to ensure that each patient receives quality, individualized care that is proactive and coordinated among the care delivery team and that the patient is attaining their clinical milestones and patient flow. The Team Leader is responsible for assisting with the oversight of daily operations of the Nursing Unit. The Team Leader is responsible for the development and coordination of activities that promote clinically effective and efficient patient care. Plans, organizes and directs patient care activities under the direction of the nurse manager. Collaborates with the nurse manager in maintaining unit operations, supervises assigned personnel and consults and collaborates with other health care...

Dec 19, 2025
Sk
Part time
 
Retail Key Holder
Skechers Cincinnati, OH, USA
WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed. ABOUT THE ROLE: As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail...

Dec 18, 2025
Starbucks
Full time
 
store manager- Youngstown, OH
Starbucks Youngstown, OH, USA
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome. We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits. We'd love to hear from people with: 3 years retail / customer service management experience or 4+ years of US Military service Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment Strong leadership skills and the ability to coach and mentor team partners with professional maturity Minimum High School or GED Requirements: Legal...

Dec 18, 2025
Ry
Full time
 
Logistics Manager
Ryder Columbus, OH, USA
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description We are immediately hiring a Logistics Manager in Columbus, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $70,000.00 - $78,000.00 per year based on experience Annual Bonus Incentive: Up to 10% or more of salary per year Schedule: Tuesday-Saturday 6:00 a.m. – 2:00 p.m. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of...

Dec 17, 2025
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