6 customer marketing analyst voice of customer jobs found

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is seeking an Associate Director, Account Executives to lead the Account Executive Team. As the Associate Director, you will define the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. This role requires a solid understanding of how organizational capabilities interrelate across department(s). Key...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Wayfair. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Overview At Wayfair, we create spaces where our customers and our teams can thrive. As a Facility Manager, you’ll be the cornerstone of a safe, well-maintained, and efficient retail environment. You’ll lead with a service-first mindset, managing a high-performing team and third-party partners to ensure our facility runs smoothly, 24/7. From preventative maintenance and emergency response to vendor oversight and budget planning, your work will directly support a best-in-class...

SIFCO Forge, a Cleveland, OH supplier of performance-critical forgings and services to the Aerospace and Energy markets, has an opening for an Account Manager. SUMMARY The Account Manager will manage customer relationships and is directly responsible for the preservation of SIFCOs current customer base and identifying new opportunities to service our customers. The Account Manager will find opportunities through building a long-term profitable relationship, generating new orders, providing status of current orders, and generally acting as the communication focal point and a primary voice of the customer within SIFCO Forge. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages customer satisfaction and business retention efforts. Manages the customer delivery scorecard. Leads problem resolution efforts with customers regarding new orders, order changes, and order status. Identifies opportunities through forming long term partnerships with assigned customer and drive...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage...

The Executive Director, U.S. Pricing, Contracting & Market Access Strategy will lead the U.S. Pricing and Contracting function and serve as the enterprise owner of pricing strategy, governance, and gross-to-net (GTN) performance across the Otsuka portfolio. Reporting to the Vice President, Market Access, this role is a core member of the Market Access leadership team and a trusted strategic partner to the Chief Financial Officer and senior commercial leadership. The Executive Director will be responsible for developing and executing long-term pricing and contracting strategies that optimize patient access, portfolio profitability, and compliance across all U.S. channels. This role provides strategic leadership across pricing strategy, payer and GPO contracting, government pricing, GTN forecasting, and pricing governance, while leading the teams and operating forums required to translate strategy into disciplined execution. Key Responsibilities Enterprise Pricing...