Institute of Data
  • Master AI Tools
  • Find Jobs
  • Career Consultation
  • Job Alerts
  • Post a Job
  • Employers
  • Sign in
  • Sign up
  • Master AI Tools
  • Find Jobs
  • Career Consultation
  • Job Alerts
  • Post a Job
  • Employers

177 customer operations systems jobs found

Refine Search
Current Search
Management customer operations systems Michigan
Refine by Specialisation
Engineering - Software  (99) Consultants  (78) Developers & Programmers  (53) Business & Systems Analyst  (50) Product Management & Development  (29) Help Desk & IT Support  (26)
Programme & Project Management  (26) Security  (13) Architects  (11) Database Development & Admin  (2) Testing & Quality Assurance  (2) Engineering - Networks  (1) Network & Systems Administration  (1) Web & Interaction Design  (1)
More
Refine by Job Type
Full time  (51) Part time  (2)
Refine by Country
United States  (177)
Refine by City
Lansing  (102) Detroit  (15) Grand Rapids  (9) Ann Arbor  (5) Warren  (5) Auburn Hills  (3)
Battle Creek  (3) Livonia  (3) Southfield  (3) Byron Center  (2) Grandville  (2) Kalamazoo  (2) Troy  (2) Allendale  (1) Boyne City  (1) Cedar Springs  (1) Dundee  (1) Frankenmuth  (1) Frankfort  (1) Gaylord  (1)
More
Lensa
Full time
 
Senior Manager, Logistics BPE- Program Management (Remote)
Lensa Kalamazoo, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Stryker. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. What You Will Do The Senior Manager, Logistics BPE – Program Management (Remote) plays a critical leadership role in shaping and delivering Stryker’s global logistics transformation agenda. This role sits at the intersection of business transformation, IT enablement, and operational execution, leading complex, high-impact programs across Stryker’s global logistics and operations network. You will serve as the end-to-end program owner, partnering closely with Global Logistics...

Dec 25, 2025
CBRE
Transaction Management Analyst
CBRE Detroit, MI, USA
Transaction Management Analyst Job ID 253283 Posted 19-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management Location(s) Ann Arbor - Michigan - United States of America, Battle Creek - Michigan - United States of America, Detroit - Michigan - United States of America, Toledo - Ohio - United States of America About the Role: As a CBRE Transaction Management Analyst, you will provide evaluation and support for lease administration and financial reporting. This job is part of the Brokerage job function. They are responsible for the buying, selling, and letting of residential, office, and commercial properties on behalf of clients for occupation. What You'll Do: Manage, monitor, and report monthly on the progress of lease terminations, renewals, rent commencements, and increases. Support tracking lease information, property values, capital expenditures, rental rates, and real estate assignments....

Dec 23, 2025
CBRE
Transaction Management Analyst
CBRE Battle Creek, MI, USA
Transaction Management Analyst Job ID 253283 Posted 19-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management Location(s) Ann Arbor - Michigan - United States of America, Battle Creek - Michigan - United States of America, Detroit - Michigan - United States of America, Toledo - Ohio - United States of America About the Role: As a CBRE Transaction Management Analyst, you will provide evaluation and support for lease administration and financial reporting. This job is part of the Brokerage job function. They are responsible for the buying, selling, and letting of residential, office, and commercial properties on behalf of clients for occupation. What You'll Do: Manage, monitor, and report monthly on the progress of lease terminations, renewals, rent commencements, and increases. Support tracking lease information, property values, capital expenditures, rental rates, and real estate assignments....

Dec 23, 2025
CBRE
Senior Project Analyst- Data Management for Real Estate Transactions (EST Preferred)
CBRE Lansing, MI, USA
Senior Project Analyst- Data Management for Real Estate Transactions (EST Preferred) Job ID 251951 Posted 18-Dec-2025 Service line PJM Segment Role type Full-time Areas of Interest Administrative, Project Management, Transaction Management Location(s) Remote - US - Remote - US - United States of America About the Role: As a CBRE Project Sr. Analyst, you be responsible for providing advanced administrative support to the Retail Program Team. This includes presentation creation, data and database management, reporting, etc. This job is part of the Project Management and Program Management functions. The team this role works with is responsible for presenting retail commercial real estate opportunities to a financial services client, coordinating those sites through the client's governance process, managing communications with the client and the Projects and Transactions Teams, etc. What You'll Do: Manage the implementation of and monitor...

Dec 22, 2025
Or
Technical Program Manager - Video Management Systems
Oracle Lansing, MI, USA
Job Description Oracle's Global Physical Security (GPS) Systems Team is responsible for securing the corporation's global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - Video Management Systems. The Global Physical Security (GPS) Systems Team is responsible for deploying, maintaining, and continuously enhancing Oracle's physical security technology landscape. Oracle seeks a highly skilled Technical Program Manager (TPM) for Video Management Systems (VMS) who will own the end-to-end lifecycle of enterprise video systems, standards, and best practices for a complex and global security environment. Reporting to the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and integrations necessary for VMS excellence, partnering closely with security operations, integration partners, internal maintenance...

Dec 22, 2025
CBRE
Full time
 
Transaction Management Analyst
CBRE Ann Arbor, MI, USA
Ann Arbor - Michigan - United States of America, Battle Creek - Michigan - United States of America, Detroit - Michigan - United States of America, Toledo - Ohio - United States of America About The Role As a CBRE Transaction Management Analyst, you will provide evaluation and support for lease administration and financial reporting. This job is part of the Brokerage job function. They are responsible for the buying, selling, and letting of residential, office, and commercial properties on behalf of clients for occupation. What You'll Do Manage, monitor, and report monthly on the progress of lease terminations, renewals, rent commencements, and increases. Support tracking lease information, property values, capital expenditures, rental rates, and real estate assignments. Assist with managing local transaction implementation. Facilitate closeout process including hand-off to lease administration team. Provide transactional financial breakdown support to the...

Dec 22, 2025
Highmark Health
Senior Change Management and Process Improvement Consultant
Highmark Health Lansing, MI, USA
Company : Highmark Health Job Description : JOB SUMMARY *This will be a hybrid role if you live within a 50 mile radius a Highmark Office This senior-level job will lead and facilitate integrated process improvement and change management initiatives across multiple functional units Responsibilities encompass designing and implementing process optimization strategies, developing and executing comprehensive change management plans across all impacted stakeholders throughout the change lifecycle, coaching leaders and teams as applicable, and ensuring seamless alignment between people, process, and technology solutions - all while directly contributing to successful business outcomes and ongoing improvements. The successful candidate will leverage expertise in Lean Six Sigma, as well as change management methodologies to drive efficiency, effectiveness, and improved business outcomes. ESSENTIAL RESPONSIBILITIES Process Improvement and Change Management...

Dec 21, 2025
Ally Financial
Manager, Incident & Technology Management
Ally Financial Lansing, MI, USA
General information Ref # 21356 Remote? No Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Ally's Crisis Management (CM) function operates under the Business Disruption Risk pillar of Operational Risk & Resilience. This Manager role will lead CM's Incident & Technology Management function, and report to the Director of Crisis...

Dec 21, 2025
CO
Manager, Product Management - Velocity Black (Remote)
Capital One Financial Corporation Lansing, MI, USA
Manager, Product Management - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive...

Dec 21, 2025
Lensa
Full time
 
REMOTE: Revenue Cycle - Performance Management Consultant II
Lensa Livonia, MI, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Trinity Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Employment Type Full time Shift Description: POSITION PURPOSE Serves as a member of the performance management team responsible for performance improvement projects for a defined population of Trinity Health Revenue Excellence. Responsible for implementing opportunities for enhancement and/or standardization initiatives and supporting the long-term success and sustainability of those initiatives. Provides regular collaboration with System Office, Regional Health...

Dec 19, 2025
Otsuka Pharmaceutical Companies (U.S.)
Manager, Global Quality Management - Clinical Audit
Otsuka Pharmaceutical Companies (U.S.) Lansing, MI, USA
The Global Quality Audit Manager is responsible for planning, executing, and reporting on global audits to ensure Good Clinical Practice (GCP) compliance across Contract Research Organizations (CROs), clinical laboratories, and clinical investigator sites. This role plays a critical part in maintaining the integrity of clinical trial data and ensuring patient safety by verifying adherence to regulatory requirements and internal standards. As a key member of the Global Quality Management team, the Audit Manager will collaborate with cross-functional stakeholders to identify risks, drive continuous improvement, and support inspection readiness across the clinical research landscape. Key Responsibilities Audit Execution : Plan, conduct, and report GCP audits of CROs, clinical laboratories, and investigator sites globally, ensuring compliance with ICH-GCP, local regulations, and company policies. Provide oversight to contract and consultant resources in audit...

Dec 19, 2025
Otsuka Pharmaceutical Companies (U.S.)
Senior Manager, Global Quality Management - Clinical
Otsuka Pharmaceutical Companies (U.S.) Lansing, MI, USA
Job Summary The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure compliance with Good Clinical Practice (GCP), regulatory requirements, and internal standards across global clinical trials. This role provides hands-on quality oversight, supports audit and inspection readiness, and collaborates with internal teams and external partners to maintain high-quality standards throughout the clinical development lifecycle. Key Responsibilities Clinical Study Support Serve as a GCP quality resource to clinical teams during study planning, conduct, and close-out. Support the review of study documents (e.g., protocols, monitoring plans, vendor agreements) for quality and compliance. Assist in identifying and resolving quality issues, protocol deviations, and potential noncompliance. Collaborate with Clinical Operations, Regulatory Affairs, and Medical Affairs to embed quality practices...

Dec 19, 2025
Or
Sr Project Manager - Business Management
Oracle Lansing, MI, USA
Job Description Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. This highly visible role is critical to ensuring new team members are successfully integrated while meeting all compliance, security, and access requirements unique to the federal space. Do you thrive in fast-paced environments where no two days are the same? Are you a self-starter with strong...

Dec 19, 2025
Or
Sr. Manager, Program Management- OCI
Oracle Lansing, MI, USA
Job Description Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 50 regions worldwide. OCI is expanding its mission beyond the traditional boundaries of public cloud to include dedicated, hybrid and multi cloud, edge computing, and more. At Technical Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We're embarking on ambitious new initiatives such as building new innovative platforms, high performance primitives, frameworks to support OCI developers, and new container runtime that will allow us to run the full variety of OCI services, including our most demanding, high-performance, high-availability services. We're also working on new ingenuities such as providing canonical implementation of core components for data planes...

Dec 12, 2025
PT
Manager Rebate Contract Management - Remote
Prime Therapeutics Lansing, MI, USA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Manager Rebate Contract Management - Remote Job Description The Manager of Rebate Contract Management oversees contracting, rate generation, reporting, and deliverables for State Medicaid supplemental rebate programs. This role collaborates with internal departments and external partners, including State Medicaid Programs and pharmaceutical manufacturers, to ensure strategic objectives and contractual obligations are met. This role is also responsible for resolving contract disputes and ensuring timely completion of monthly and quarterly deliverables. Responsibilities Partner with internal teams (e.g., Rebate Operations, Account Management, Product Development, Preferred Drug List leadership and analytics) to...

Dec 10, 2025
EY
Full time
 
Data Management & Strategy - Life Sciences - Senior Manager- Consulting - Location OPEN
EY Detroit, MI, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Data Management & Strategy – Senior Manager – Life Sciences Sector The opportunity We are seeking an experienced forecasting leader with over 10+ years of experience who is passionate about all things commercial pharma. This role is focused on strategic forecasting and allied capabilities and hence candidate should have deep expertise in commercial analytics, strategic/financial forecasting and preferably demand planning/supply chain forecasting. Areas of Expertise needed in Strategic Planning, Forecasting & Benchmarking, Market & GAP analysis, Financial Reporting, Market Entry Strategy, Commercial Analytics & Brand Development As a Senior Manager in Data Management & Strategy, you...

Dec 08, 2025
Highmark Health
Director of Data Product Management
Highmark Health Lansing, MI, USA
Company : Highmark Health Job Description : JOB SUMMARY The Director of Data Product Management is a leadership role responsible for developing, implementing, and continually refining our customer data product strategy from its foundational stages. This individual will define, develop, and execute the strategy for our core customer data products, ensuring they meet the evolving needs of Highmark and our customers. This individual will lead a team of product managers and analysts focused on specific areas of customer data, driving the realization of our Customer Data Product Strategy vision to empower downstream teams with personalized, high-quality, and timely interactions. This role requires a strong leader who can translate strategic opportunities into actionable product roadmaps, champion data quality and governance, and foster a data-driven culture. A robust technical background and the ability to effectively collaborate with engineering teams are paramount to...

Dec 23, 2025
EY
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
EY Lansing, MI, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing...

Dec 22, 2025
EY
ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location
EY Lansing, MI, USA
Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing...

Dec 22, 2025
EY
Full time
 
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
EY Grand Rapids, MI, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant – IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of...

Dec 21, 2025
EY
Full time
 
ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location
EY Grand Rapids, MI, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager – IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of...

Dec 21, 2025
EY
Full time
 
ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location
EY Southfield, MI, USA
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager – IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of...

Dec 20, 2025
Humana
Associate / Product Owner - Marketing Resource Management (MRM)
Humana Lansing, MI, USA
Become a part of our caring community and help us put health first Humana is evolving its marketing operations to enable smarter planning, faster execution, and greater transparency-and we're looking for a product manager to lead that effort. As Senior Associate/Product Manager - Marketing Resource Management (MRM) Capabilities, you'll own the roadmap for tools and workflows that support campaign intake, planning, approvals, and performance tracking. This role is central to enabling scalable, compliant, and insight-driven marketing operations. You'll help guide the transition to a modern resource management platform and evaluate opportunities to integrate with enterprise workflow systems to support intelligent orchestration. This role supports the day-to-day configuration and optimization of marketing resource management tools and workflows. You'll work closely with cross-functional teams-including Marketing, Creative, Legal, and IT-to ensure campaign planning and...

Dec 14, 2025
Humana
Associate Director - Finance Data Management
Humana Lansing, MI, USA
Become a part of our caring community and help us put health first The Associate Director, Finance Data Management supports all aspects of configuration control, data management, and deficiency reporting. The Associate Director, Finance Data Management requires a solid understanding of how Finance organization data capabilities interrelate across department(s). The Associate Director, Finance Data Management supports implementation of government and industry policies for requirements management, document management, change management, production and delivery, and configuration management of the performance, functional, and physical baselines. Acquires, validates, stores, protects, and processes required data to ensure the accessibility, reliability, and timeliness of the data for its users. Develops and executes architecture, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise. Decisions are typically related to identifying...

Dec 12, 2025
  • Home
  • Master AI Tools
  • Contact
  • About Us
  • Terms & Conditions
  • Industry Training
  • United States
  • Australia
  • Singapore
  • New Zealand
  • Industry Jobs
  • Find Jobs
  • Create Resume
  • Sign in
  • Career Consultation
  • Facebook
  • LinkedIn
© Institute of Data. All rights reserved.