Full time
Cigna
St. Louis, MO
Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ. The Operations Manager will lead Cigna’s internal post‑payment overpayment identification and recovery strategy, while driving significant financial impact through effective program execution and team leadership. This role manages a team of overpayment analysts accountable for annual recoveries and partners closely across Payment Integrity, including prepay analytics, vendor operations, and external recovery vendors. The Manager uses analytics and trend insights to identify savings opportunities while ensuring compliance, operational excellence, and strong cross‑functional collaboration. Responsibilities Lead and develop a high‑performing team focused on maximizing internal overpayment identification and recoveries. Partner with pre‑pay analytics to shift post‑payment...

